Originally Posted by UncleDude (Post 28588801)

Welcome Platinum Preferred Guest®

It’s a pleasure to have you stay with us. As a SPG® Platinum Member, you’ll receive all the benefits of a SPG Preferred Guest, plus much more! Your SPG Platinum benefits include:
•Room upgrade to our best available room upon check-in
•4pm late check-out
•Access to the Sheraton Club Lounge

We want to enhance your experience in the most appropriate way. Please help us by choosing one of the following SPG Platinum Member welcome gifts you value most and filling out the form on the right:
•500 Starpoints®
•Complimentary high-speed internet access
•Local amenity

Hope this is a Glitch, and YES the reservation was made online through SPG.com

Originally Posted by thomasito (Post 28589015)

Should't the options be:

• 500 Starpoints
• (At least Continental) Breakfast
• Local amenity

Originally Posted by KENNECTED (Post 28588833)

Not all the book, book online or through a SPG/Starwood channel.

Originally Posted by mahasamatman (Post 28589020)

#2
Premium Internet is a Platinum benefit and not a choice. (It is a choice for Gold, which may be where the text came from.)

Originally Posted by CPRich (Post 28589113)

???

Originally Posted by Horace (Post 28589306)

So, although it's a choice for Gold members, there's no reason to make that choice if the room was booked with with SPG online.