Only 1 breakfast for plat?
Mar 1, 2018, 4:43 am
#1
Original Poster
Join Date: Dec 2015
Programs: SPG Plat, iHG Spire, JGC Diamond
Posts: 23
Only 1 breakfast for plat?
I always thought complimentary breakfast is a for plat and another staying guest,
however i had just stay in a four point location that only gives 1 breakfast and my partner has to pay in full price.
Is this common on four points? (never really stay in four points hotel)
however i had just stay in a four point location that only gives 1 breakfast and my partner has to pay in full price.
Is this common on four points? (never really stay in four points hotel)
Mar 1, 2018, 4:45 am
#2
Join Date: Jul 2015
Posts: 255
If your reservation is for 2 persons in one room, you get the breakfast for 2. If the 2nd guest stays in another room, you might have to pay.
Mar 1, 2018, 5:11 am
#3
FlyerTalk Evangelist
Join Date: Jun 2007
Location: Toronto
Programs: UA 1K, AC MM E75, Marriott LT Ti, IHG Dia Amb, Hyatt Glob
Posts: 15,519
How petty. Name and shame please.
Mar 1, 2018, 5:38 am
#4
Original Poster
Join Date: Dec 2015
Programs: SPG Plat, iHG Spire, JGC Diamond
Posts: 23
four points hakodate, must be the worst place to stay
booked a room with 3 person in the room, and ask how much i had to pay for the 3rd adult for breakfast,
they response that only plat get free breakfast and i have to pay for the other 2
now i understand this is a four point,
i'm ok with no lounge no upgrade no anythihng
even parking is not free.
but breakfast for 1 only
booked a room with 3 person in the room, and ask how much i had to pay for the 3rd adult for breakfast,
they response that only plat get free breakfast and i have to pay for the other 2
now i understand this is a four point,
i'm ok with no lounge no upgrade no anythihng
even parking is not free.
but breakfast for 1 only
Mar 1, 2018, 7:04 am
#5
Join Date: Aug 2000
Location: ZRH / YUL
Programs: UA, TK, Starwood > Marriott, Hilton, Accor
Posts: 7,295
You should reach out to SPG support. The policy is definitely that Plat breakfast is for up to 2 adults registered and staying in the same room.
Mar 1, 2018, 8:22 am
#6
FlyerTalk Evangelist
Join Date: May 2002
Location: Pittsburgh
Programs: MR/SPG LT Titanium, AA LT PLT, UA SLV, Avis PreferredPlus
Posts: 31,004
Source? All I can find is
All I can find in T&Cs is
, linking back to the same. I thought I recalled something more specific in the past, but can't find it. As the choice is between points worth about $10 or breakfast, I can see full buffet for 4 being not really proportionate.
Regardless, I've had either full family of 4 or just 2 at all properties.
"you’ll enjoy all the benefits" ... "Your choice of welcome gift upon arrival — choose from bonus Starpoints, continental breakfast or local amenity."
9.3 Platinum Preferred Guest Benefits. In addition to all of the benefits that Gold Preferred Guests receive, Platinum Preferred Guests will be eligible to receive the benefits listed on the SPG Program website (www.spg.com) under "Membership Benefits" under "Platinum Preferred."
Regardless, I've had either full family of 4 or just 2 at all properties.
Last edited by CPRich; Mar 1, 2018 at 8:44 am
Mar 1, 2018, 8:44 am
#7
FlyerTalk Evangelist
Join Date: May 2002
Location: Pittsburgh
Programs: MR/SPG LT Titanium, AA LT PLT, UA SLV, Avis PreferredPlus
Posts: 31,004
Grrrr... Edit, not Quote. Edit, not Quote....
Mar 1, 2018, 9:08 am
#8
Moderator, Marriott Bonvoy & FlyerTalk Evangelist
Join Date: Oct 2002
Location: McKinney, TX, USA
Programs: United Silver; AA Plat/2MM; Marriott LT Titanium; Hilton Gold
Posts: 11,727
Per What is included in the Platinum Welcome Gift continental breakfast? the benefit should be for the elite plus 1 guest.
Mar 1, 2018, 9:44 am
#9
Company Representative - Starwood
Join Date: Nov 2000
Location: Austin, Texas
Programs: Marriott Employee Level
Posts: 31,593
four points hakodate, must be the worst place to stay
booked a room with 3 person in the room, and ask how much i had to pay for the 3rd adult for breakfast,
they response that only plat get free breakfast and i have to pay for the other 2
now i understand this is a four point,
i'm ok with no lounge no upgrade no anythihng
even parking is not free.
but breakfast for 1 only
booked a room with 3 person in the room, and ask how much i had to pay for the 3rd adult for breakfast,
they response that only plat get free breakfast and i have to pay for the other 2
now i understand this is a four point,
i'm ok with no lounge no upgrade no anythihng
even parking is not free.
but breakfast for 1 only
Best regards,
William R. Sanders
Social Media Specialist
Starwood Hotels & Resorts LLC
[email protected]
Mar 1, 2018, 9:46 am
#10
FlyerTalk Evangelist
Join Date: Jun 2001
Programs: DL 1 million, AA 1 mil, HH lapsed Diamond, Marriott Plat
Posts: 28,190
Per What is included in the Platinum Welcome Gift continental breakfast? the benefit should be for the elite plus 1 guest.
If chosen as your Welcome Gift, you will receive daily breakfast for you and one other guest in your room. This benefit may not be extended to colleagues, family or friends staying in other rooms.
Mar 1, 2018, 2:44 pm
#11
FlyerTalk Evangelist
Join Date: May 2002
Location: Pittsburgh
Programs: MR/SPG LT Titanium, AA LT PLT, UA SLV, Avis PreferredPlus
Posts: 31,004
Per What is included in the Platinum Welcome Gift continental breakfast? the benefit should be for the elite plus 1 guest.
Mar 1, 2018, 2:47 pm
#12
Company Representative - Starwood
Join Date: Nov 2000
Location: Austin, Texas
Programs: Marriott Employee Level
Posts: 31,593
Best regards,
William R. Sanders
Social Media Specialist
Starwood Hotels & Resorts LLC
[email protected]
Mar 2, 2018, 10:33 am
#13
Moderator, Marriott Bonvoy & FlyerTalk Evangelist
Join Date: Oct 2002
Location: McKinney, TX, USA
Programs: United Silver; AA Plat/2MM; Marriott LT Titanium; Hilton Gold
Posts: 11,727
You might wish to bookmark this one as well.
Mar 7, 2018, 2:01 am
#14
Join Date: Jul 2005
Location: Surrey, UK
Programs: BA GGL, Bonvoy lt Titanium, UA lt Gld MM, HHonors Diamond, Starbucks Gold!
Posts: 109
I've always had breakfast for the room... Prior to last year, I received breakfast for any rooms for which I was paying... So when on holiday, a room for my wife and I and a room for my children, I'd get breakfast for both rooms... This past year, however, breakfast is only for a single room, which is very disappointing...