wrp96

If the hotel was fully booked for accessible rooms, most likely someone who needed an accessible room was forced to book a different hotel. It's not like someone who is a non-smoker thinking they can deal with a smoking room for the night.

Instead of trying to get the hotel to change the way an accessible room that you don't need is setup, just don't book an accessible room in the future unless you actually physically need it.

Orange County Commuter

This board needs the "what's the most useless thing you can find to complain about" thread like they have on Delta... and this post would fit right in.

"I got what I reserved and now I am whining" LOL!

IggySD

Do you ever book through a corporate booking tool? About 80% of the time the accessible room is the lowest rate for me. I have a good bit of discretion so can pay extra for a normal room but sounds like the OP does not have that option. There are also often times when according to the booking engine I have a king but the hotel puts me in two queens because that's how the reservation goes through. Believe me, I do everything I can to avoid them but I still end up in several times a year. It's entirely possible that this happened due to no fault whatsoever by the OP.

Katja

Solution #1 : Ask to be moved to an inaccessible room.

Solution #2 : Shower sitting down. If there isn't a shower chair in the shower, call the front desk and ask for one.

MSPeconomist

The accessible aloft rooms I've seen have had a very large bathroom with a roll in shower, with curtains and a fold down bench which is handy even if you don't need it for accessibility reasons. I think the shower head either was of adjustable height shower or had an additional hand held shower spray thingie, but I don't remember any problems with the height of the shower head.

whimike

I have seen this before and have had to deal with it, don't remember which hotel though.

The way I look at it is, if I can bend down to kiss my girlfriend who is under 5 1/2 ft, I can bend down to wash my hair with a 5 1/2 ft shower head. I am also 6' 3".

Certainly not ideal for taking a nice long shower, but given the hotel is sold out, hardly the end of the world. Did you check with them if you could change rooms the next day?

In my experience, an accessible room at SPG is pretty clearly stated during the booking selection. And, I think most SPG brands would have dual-use of the accessible rooms. Aloft is a simpler setup and I don't recall ever seeing an adjustable shower head in one. I would guess their compromise was a 5 1/2 foot shower head, which actually might be a little higher than normal for somebody in a wheelchair.

JackE

These rooms do not typically sell out.

m0hamed

Hotels are never 100%? Puh-lease.

gengar

Which, unfortunately, says a lot more about FT than the posters being harangued.