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The Westin Doha Hotel & Spa, Doha, Qatar [MASTER THREAD]

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Old Feb 2, 17, 5:44 am
  #1
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Join Date: Jan 2015
Location: Kuwait (KWT) & Dundee (UK)
Programs: SPG Platinum 75, Marriott Platinum, World of Hyatt Explorist, Qatar Platinum, Etihad Gold
Posts: 418
The Westin Doha Hotel & Spa, Doha, Qatar [MASTER THREAD]

Hello everyone -

Didn't see a master thread out there for the Westin Doha so I thought I'd make one after receiving a personal message from a member on here.

Stayed at this Westin many times over the course of 2016 [it soft-opened last February and grand-opened last April] and have consistently found it to be an EXCELLENT all-around property that is super-generous to Plats. To answer a few questions that often make the rounds:

1. Lounge: excellent club lounge. Very spacious, plenty of indoor and outdoor seating and food presentations include breakfast, a lunch spread that generally includes salads, sandwiches and light bites and an evening spread that includes salads, light bites and hot dishes [usually grilled salmon fillets, chicken skewers, beef kebabs and other variations of seafood/chicken/beef]. Happy hour is from 6 to 8 PM and includes beer, red/white/sparkling wine and a selection of liquors; the staff serve it themselves or they tell you off for going near it! Tea, coffee and water all day.
2. Breakfast: can be had in the lounge or in the main restaurant downstairs without having to sacrifice your points benefit at check-in; nice perk!
3. Upgrades: never had to ask for one as they have a fairly large inventory of suites and I've been upgraded every time. They usually have Westin, Senior and Family Suites in the upgrade pool. Keep in mind that even the standard rooms at this hotel are massive; the suites have more space than you know what to do with!

The staff here are also consistently great; very friendly, professional and they clearly love working there. Facilities include different pools, squash courts and a large spa. This is such a wonderful hotel and should be a flagship for the entire Westin brand worldwide.

Hope this helps. Happy to answer any questions/satisfy curiosities out there; have another stay coming up here in less than two weeks so will report back accordingly.

khabah
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Old Feb 7, 17, 11:46 pm
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Join Date: Jan 2011
Location: usually somewhere between 30000 and 40000 feet...
Programs: BA GGL CCR/Lifetime Gold, EK Gold, M&M (Pleb), *wood / Marriott Plat, Hhonors Diamond
Posts: 1,068
We stayed here from 4-7 Feb as it broke our journey up on QR. With hind sight, 3 nights is far too long on Doha as a tourist, but as neither of us had been to Qatar before it wasn't such a big deal.

We had both the concierge and also the lovely Westin experience specialist reach out to us before hand, and booked an airport pick up in an Audi A6 for 125 Riyals (30 GBP approx.)
I also mentioned we were celebrating our anniversary.

On check in they appeared slightly confused as to whether I was Gold or Plat. (I'm Plat) and told us we had been upgraded to an Executive room on the 5th floor. I had used points here at 10,000 per night so was a nice touch.
(Normally I'm on my own so UG's don't mean that much to me overall, apart from when I have Mrs Beano HK in tow! What will be interesting is when the 2 programs become fully integrated and the use of the app to flag when the trip really means something special to you and can interact directly with the property.)

We were led up to the room and were suitably blown away. The hotel room was not only very impressive but the hotel team had really gone the extra mile and comped us a nice bottle of red, an anniversary cake, a beautiful bed decoration, a bunch of red roses for my wife and a rose petal bath. I wasn't too familiar with the Westin brand before, but this has ensured that at least when I have the missus with me, it's going to be a Westin!

A really comfortable bed with fresh new linen - it looks like I'm now going to have to buy a new bed for home!!

Location wise it's just out of town. It's located opposite the Radisson Blu (it's actually very blingy gold) at the Ramada lights. (Radisson bought the Ramada but the junction name remains the same. There isn't too much in walking distance nearby but again opposite is a small mall called the "Centre". A few clothes outlets, plenty of jewellery and watches, and a fully stocked Tesco! Outside is a small pharmacy.

The lounge is on the 1st floor at the end of the corridor, past "The Mix" (which appears to be a smoky nightclub, we didn't go in). Open most of the day for tea, coffee etc. Happy Hour is 6-8 with a selection of various nibbles. Staff zealously guard the booze fridge and wanted my name and room number before serving me a beer!

I chose breakfast as my amenity, and you can take in the lounge or the restaurant. We used the restaurant and was very good, especially so if you like your carbs.

Four pools in total that I counted. We used the small indoor one next to the squash courts (2). A large outdoor one which must be great in season if a little too cold this trip, a smaller kiddy type one, one which is designed to look like a beach and appears shallow (we weren't sure about this one whether it is in dis-use or not) and a nice little indoor one (heated).

Squash court can be hired by the hour for 50 Riyals, they supply racquets, balls, iced towels, towels, fruit - use non-marking soles as Qataris's are fastidiously clean! If you have forgotten your gym gear, you can also hire trainers, shorts and a top for 20 QR, a nice touch.

Staff were excellent, one in particular, you know who you are and welcome to Flyertalk and went out of their way to be helpful.

Use a taxi rather than Uber to Souq Waqif, 10 QR from the hotel, 20 QR by Uber...

We booked an airport transfer, an A6 booked, received an A8, 80 QR.

The one small irritation was the motion sensors in the room for the night lights. Try as we might, and the staff, we couldn't turn the thing off resulting in me awaking many times in the night as I need total black out.

Would I stay here again? In a heartbeat. Excellent stay and one of my best ever.

I do have some photos but will post these after we return home as according to one of the other forums they are posting sideways from my iPad....
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Old Feb 17, 17, 8:24 am
  #3
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Join Date: Jan 2015
Location: Kuwait (KWT) & Dundee (UK)
Programs: SPG Platinum 75, Marriott Platinum, World of Hyatt Explorist, Qatar Platinum, Etihad Gold
Posts: 418
Just completed another stay at this hotel and found it to be... quite a mixed bag.

Good Platinum recognition at check-in as always and even recognized by face/name by many of the staff. Upgraded to a Junior Studio on the fifth floor [beware; this room overlooks a dead terrace and the atrium skylight so NO VIEWS AT ALL] which was very spacious and in good condition with a platter of dates/chocolates and a bottle of red wine awaiting with the requisite club lounge access. So far so good...

...until I went to use the spa. It was a rainy weekend in Doha and I travelled to get some work done indoors and veg out in the spa. Obviously the weather is beyond control, but the spa was in pretty major disrepair. Specifically:
- The Jacuzzi wasn't hot at all and the water level was so low that the jets would spray water across the Jacuzzi and onto the floor
- The chilled pool was actually warmer than the water in the Jacuzzi
- The steam room wasn't working/producing steam
- The neighboring room to the steam room [chilled room, I believe] was "under repair" and closed off with a sign
- The sauna wasn't hot enough
- One of the three showers in the men's locker room was also under repair

Interestingly, there was also a new sign installed in the men's locker room between my last stay in November 2016 and this stay this February that read in block capitals "PLEASE REMAIN DECENT AND CHANGE IN PRIVATE." Eek.

Already let the reception know about these issues so hopefully they get sorted out. Will see what happens...

khabah
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Old Sep 15, 17, 11:31 am
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Join Date: May 2013
Programs: N/A
Posts: 600
For an overnight Doha transit stay ~18 hours, can anyone advise between the Westin and the W as a plat member? I also have hyatt globalist and that could be an option as well.

Thanks!

Last edited by JBG89; Sep 15, 17 at 11:37 am
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Old Sep 16, 17, 1:15 am
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Join Date: Oct 2010
Location: YVR - Vancouver, with most winter weekends in Whistler.
Programs: Aeroplan, Alaska MVP, AAdvantage, Etihad Guest, SPG Plat 75
Posts: 3,755
My last trip through was as a Gold. We had a room upgrade (not to a suite). I wrote about my experience here in this Flyertalk Trip Report

Overall highly recommended for a stopover. I haven't stayed at the W.
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Old Sep 25, 17, 10:26 am
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Join Date: Sep 2013
Programs: BAEC Gold, Hilton Honors Diamond
Posts: 461
Have any SPG Golds been able to check-in early at this hotel?

I have a layover in Doha and am hoping to check-in around 8am and then check-out around 8pm the same day (so only need the room for just over 12 hours). Do you think they might allow this? Thanks.
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