GONE : Westin Diplomat, Hollywood, FL [Master Thread] : Left Starwood 30 Oct 2014
Aug 30, 2014, 5:22 pm
#721
Join Date: Jan 2008
Location: JFK, DCA, BUR, YVR
Programs: AC, AS, BA, DL, HH (D), MR (T/LTP), UA (*S), UScAAre (PLT/1,87MM), WN
Posts: 5,207
I'll chime in as the only one who is NOT sad about this property leaving Starwood. 
Aug 30, 2014, 5:31 pm
#722
Join Date: May 2009
Location: EUG
Programs: AS MVP, AA MM, HH Diamond, MR Gold
Posts: 8,220
Re post #689 - I've read the news releases cited here, as well as others I've seen on-line, and post 689 is the only one that mentions a Hilton connection??
I'm also curious as to where they are going to put new towers - unless they also increase the pools/restaurants they are going to turn this into a miserable, crowded place.
If I didn't frequent this board, after I make a reservation I have no reason to ever look at the Dip website again (until much closer to the time). I can't wait to see if, when, and what they decide about my reservation.
I'm also curious as to where they are going to put new towers - unless they also increase the pools/restaurants they are going to turn this into a miserable, crowded place.
If I didn't frequent this board, after I make a reservation I have no reason to ever look at the Dip website again (until much closer to the time). I can't wait to see if, when, and what they decide about my reservation.
Aug 30, 2014, 6:09 pm
#723
Join Date: Jan 2008
Posts: 3,638
Some additional items are noted in a Sun Sentinel article from late yesterday afternoon, including:
http://www.sun-sentinel.com/business...0,217484.story
As for immediate changes, McCabe couldn't confirm whether there would be any at the Hollywood Westin but hinted there could be some "moving around of commercial space," on its first floor.
Aug 30, 2014, 9:39 pm
#724
Join Date: Mar 2011
Programs: Marriott LT Platinum+Titanium Elite, Hyatt Globalist, AA EXP, Delta Plat, United Silver, AX Biz Cent
Posts: 705
Wow, that sun sentinel article says that it cost $800M to build the resort ... I doubt they made a $300M profit in 12 years. Sounds like the previous owner actually lost money on this resort.
Aug 31, 2014, 2:29 am
#725
Join Date: May 2006
Location: Ireland
Programs: BA Gold,Amex Centurion,Marriott LT Plat Prem Elite +AMBASS,Hilton Diamond,Priority Club Plat,VS Gold
Posts: 371
It will take some time for the dust to settle and for systems to be put in place for future reservations. As others have mentioned here I would suggest waiting to hear from the hotel as they are probably working their socks off to make it as smooth a transition as possible...
Aug 31, 2014, 3:16 am
#726
Join Date: May 2009
Location: EUG
Programs: AS MVP, AA MM, HH Diamond, MR Gold
Posts: 8,220
I apologize if it sounded like I doubted you, I just had not seen the H word mentioned at all.
I will hold tight and see if/when they contact me. I had a Westin lounge close once before we got there and they gave us extra points ("for our inconvenience"), so hoping they give some consideration to people they are throwing out on their ear.
I will hold tight and see if/when they contact me. I had a Westin lounge close once before we got there and they gave us extra points ("for our inconvenience"), so hoping they give some consideration to people they are throwing out on their ear.
Last edited by Eujeanie; Aug 31, 2014 at 3:25 am
Aug 31, 2014, 4:54 am
#727
Join Date: May 2006
Location: Ireland
Programs: BA Gold,Amex Centurion,Marriott LT Plat Prem Elite +AMBASS,Hilton Diamond,Priority Club Plat,VS Gold
Posts: 371
I apologize if it sounded like I doubted you, I just had not seen the H word mentioned at all.
I will hold tight and see if/when they contact me. I had a Westin lounge close once before we got there and they gave us extra points ("for our inconvenience"), so hoping they give some consideration to people they are throwing out on their ear.
I will hold tight and see if/when they contact me. I had a Westin lounge close once before we got there and they gave us extra points ("for our inconvenience"), so hoping they give some consideration to people they are throwing out on their ear.
Aug 31, 2014, 1:09 pm
#728
Join Date: Sep 2009
Location: Somewhere between YXU and YYZ
Programs: Marriott Lifetime Titanium Hilton Diamond AC*75K
Posts: 618
I have a 5 day award stay booked in the first half of October. Put SNAs against it as well.
I wonder if the overall treatment of SPG Plats will be any different between this announcement and the official last day in SPG?
Will they try and save money and scale back the lounge, not offer upgrades, etc, since they technically don't need to care about SPG plats anymore?
I wonder if the overall treatment of SPG Plats will be any different between this announcement and the official last day in SPG?
Will they try and save money and scale back the lounge, not offer upgrades, etc, since they technically don't need to care about SPG plats anymore?
Aug 31, 2014, 1:29 pm
#729
Join Date: Mar 2011
Programs: Marriott LT Platinum+Titanium Elite, Hyatt Globalist, AA EXP, Delta Plat, United Silver, AX Biz Cent
Posts: 705
I have a 5 day award stay booked in the first half of October. Put SNAs against it as well.
I wonder if the overall treatment of SPG Plats will be any different between this announcement and the official last day in SPG?
Will they try and save money and scale back the lounge, not offer upgrades, etc, since they technically don't need to care about SPG plats anymore?
I wonder if the overall treatment of SPG Plats will be any different between this announcement and the official last day in SPG?
Will they try and save money and scale back the lounge, not offer upgrades, etc, since they technically don't need to care about SPG plats anymore?
Then again, they will also be dealing with some chaos, so some issues may crop up unexpectedly.
Aug 31, 2014, 4:55 pm
#730
Join Date: Nov 2012
Posts: 9
Help with westin diplomat starwood reward
We have a 7 night trip booked with starwood reward points at the westin diplomat scheduled for January. With the change from starwood, they now will not honor this reservation. I fly alot for business, which got me a lot of points, but not often for family trips so this was out big annual trip.
What is reasonable for starwood to reimburse me with for this inconvenience? Upgrade to another property of a higher tier that is comped? Some amount of star points for the inconvenience?
We only chose this hotel because of location and being on the beach which not many others in the area have to offer.
Help,
Need advice on what to expect and what i can negotiate for from your similar situations.
What is reasonable for starwood to reimburse me with for this inconvenience? Upgrade to another property of a higher tier that is comped? Some amount of star points for the inconvenience?
We only chose this hotel because of location and being on the beach which not many others in the area have to offer.
Help,
Need advice on what to expect and what i can negotiate for from your similar situations.
Aug 31, 2014, 4:55 pm
#731
Join Date: Nov 2012
Posts: 9
Help for starwood reward that is not being honored
We have a 7 night trip booked with starwood reward points at the westin diplomat scheduled for January. With the change from starwood, they now will not honor this reservation. I fly alot for business, which got me a lot of points, but not often for family trips so this was out big annual trip.
What is reasonable for starwood to reimburse me with for this inconvenience? Upgrade to another property of a higher tier that is comped? Some amount of star points for the inconvenience?
We only chose this hotel because of location and being on the beach which not many others in the area have to offer.
Help,
Need advice on what to expect and what i can negotiate for from your similar situations.
What is reasonable for starwood to reimburse me with for this inconvenience? Upgrade to another property of a higher tier that is comped? Some amount of star points for the inconvenience?
We only chose this hotel because of location and being on the beach which not many others in the area have to offer.
Help,
Need advice on what to expect and what i can negotiate for from your similar situations.
Aug 31, 2014, 4:59 pm
#732
Join Date: May 2009
Location: EUG
Programs: AS MVP, AA MM, HH Diamond, MR Gold
Posts: 8,220
How did you get your information? Did you call and they said you have NO reservation, go away?
I truly cannot believe they are not grandfathering in those who already have reservations.
I truly cannot believe they are not grandfathering in those who already have reservations.
Aug 31, 2014, 5:14 pm
#733
Join Date: Jan 2009
Location: TUL
Programs: AA EXP 2MM; Marriott Titanium; Hilton Diamond; Hyatt Explorist; Vistana 5* Elite; Nat'l Exec Elite
Posts: 6,177
I doubt very seriously they will honor award reservations. Paid reservations, in all likelihood, will be honored.
Aug 31, 2014, 5:18 pm
#734
Join Date: Nov 2012
Posts: 9
I called both spg (I'm a 10+yr gold member) and the diplomat themselves who gave me the same answer. They an convert the reservation from award to dollars if I want, but they will NOT honor the reward since it won't be their hotel at the time of the stay. They're supposedly researching it further, but I would expect something major for the inconvenience just not sure what I should ask for or expect...thoughts?
Aug 31, 2014, 5:47 pm
#735
Join Date: Jan 2009
Location: TUL
Programs: AA EXP 2MM; Marriott Titanium; Hilton Diamond; Hyatt Explorist; Vistana 5* Elite; Nat'l Exec Elite
Posts: 6,177
I called both spg (I'm a 10+yr gold member) and the diplomat themselves who gave me the same answer. They an convert the reservation from award to dollars if I want, but they will NOT honor the reward since it won't be their hotel at the time of the stay. They're supposedly researching it further, but I would expect something major for the inconvenience just not sure what I should ask for or expect...thoughts?