Mar 3, 2014, 10:15 am
Last edit by: beltway
How can I keep my points from expiring?
See the wiki and related discussion at How to keep SPG points from expiring after one year
See the wiki and related discussion at How to keep SPG points from expiring after one year
FAQ: When will my starpoints expire? 2007 onwards discussion
Dec 31, 2006, 1:46 pm
#1
Original Poster
Join Date: Mar 2004
Posts: 277
point expiration
can spg points ever expire?
Dec 31, 2006, 3:24 pm
#2
Join Date: Apr 2001
Location: GRU
Programs: *A Gold, OW Sapphire, SPG Gold, HH Diamond, Accor Plat
Posts: 3,367
Yes, spg points do expire
from spg.com
3.2. You will be considered an "Active Member" so long as (a) your Membership has not been cancelled (by you or us), and (b) you have had an Eligible Stay at a Participating Property within the previous 12 months, or (c) you have earned Starpoints by using a Starwood Preferred Guest Credit Card during the previous 12 months. Starpoints resulting from transfers or earnings from Program affiliates do not count toward active status.(...)
3.3. If you do not remain an Active Member, we will close your Membership account and all Starpoints in the account shall be forfeited without notice.
3.4. (...) If you cancel your Membership, or if we close your account because you do not remain an Active Member, you may reapply for Membership at a later date, but you will not recover any Starpoints forfeited from your prior Membership.
3.2. You will be considered an "Active Member" so long as (a) your Membership has not been cancelled (by you or us), and (b) you have had an Eligible Stay at a Participating Property within the previous 12 months, or (c) you have earned Starpoints by using a Starwood Preferred Guest Credit Card during the previous 12 months. Starpoints resulting from transfers or earnings from Program affiliates do not count toward active status.(...)
3.3. If you do not remain an Active Member, we will close your Membership account and all Starpoints in the account shall be forfeited without notice.
3.4. (...) If you cancel your Membership, or if we close your account because you do not remain an Active Member, you may reapply for Membership at a later date, but you will not recover any Starpoints forfeited from your prior Membership.
Dec 31, 2006, 5:28 pm
#3
Join Date: Jan 2006
Location: Bay Area
Programs: HH, PC, SPG, MR, GP, US, UA, AA
Posts: 3,457
Dec 31, 2006, 6:58 pm
#4
Join Date: Dec 2004
Location: BLI
Programs: Alaska Million Mile Flyer, Marriott Lifetime Titanium Elite
Posts: 3,194
SVO-converted Starpoints differ
Points acquired through StarOptions conversions (for Starwood Vacation Ownership timeshare owners) DO actually expire after six years. But they're the only kind of Starpoints that I'm aware have a ticking clock.
Dec 31, 2006, 8:27 pm
#5
Join Date: Feb 2006
Location: IAH
Programs: CO Plat(soon Premier Gold) PC lifetime(UC Life?) SPG Plat(Soon Gold)
Posts: 895
But those points are deducted first when you use points for any awards.
This brought myself a new question - Starwood Lurker might be able to find out the answer - how one can know how many points out of the one's account balance are subject to expire (earned from SVO bonus/coversion), and when will they expire ?
Jan 2, 2007, 12:28 pm
#6
Company Representative - Starwood
Join Date: Nov 2000
Location: Austin, Texas
Programs: Marriott Employee Level
Posts: 31,593
Personally, I don't know of any easy way to differentiate on this side of things, so I doubt anyone else in SPG customer service is going to know an easy way either.
Sincerely,
William R. Sanders
Customer Service Coordinator
Starwood Preferred Services
[email protected]
Jan 5, 2007, 8:48 pm
#7
Join Date: Feb 2006
Location: IAH
Programs: CO Plat(soon Premier Gold) PC lifetime(UC Life?) SPG Plat(Soon Gold)
Posts: 895
Nov 26, 2007, 12:36 pm
#8
Join Date: Jul 2005
Location: Los Angeles/Melbourne (AU)
Programs: AA - Plat, SPG - Plat, Hyatt - Diamond, Marriott - Silver, Avis - First
Posts: 100
Expiration policy of SPG points?
I searched on this forum but didn't find an answer. What is the policy around SPG points expiration? My work schedule for the next few years will be strictly travel-free - will my points expire if there are no activities?
Nov 26, 2007, 12:40 pm
#9
FlyerTalk Evangelist
Join Date: Jul 2003
Posts: 11,377
Well, there are countless threads about this.
There's also one other place to look: the SPG site.
http://www.starwoodhotels.com/prefer...spg_terms.html
In short, your points require STAY activity or SPG credit card earning every 12 months to keep your points from expiring. Stay activity could include a normal stay or it could be a meal (min. $10) in a hotel restaurant.
There's also one other place to look: the SPG site.
http://www.starwoodhotels.com/prefer...spg_terms.html
In short, your points require STAY activity or SPG credit card earning every 12 months to keep your points from expiring. Stay activity could include a normal stay or it could be a meal (min. $10) in a hotel restaurant.
Nov 26, 2007, 2:33 pm
#10
Join Date: Sep 2005
Location: Modesto, CA (90 miles from any real airport)
Programs: SPG Plat (3.2MM LT), Hilton Gold, AA LT Plat (3.2MM), Hertz 5*, US Mint MVP
Posts: 638
Jim
Nov 27, 2007, 12:33 am
#11
Join Date: Nov 2007
Programs: AA, AS, BA, DL Plat, Chase UR, Diners, UA, F9, WN, SPG Gold, HH Diamond, Amex MR.
Posts: 436
Nov 27, 2007, 8:04 am
#12
Join Date: Jun 2000
Location: Chicago
Programs: United 1K, American EXP & 3 Million Miler, Hyatt Globalist & Marriott Ambassador Elite
Posts: 2,360
A reference to frequently revised award charts.
Nov 27, 2007, 8:35 am
#13
Suspended
Join Date: Oct 2003
Location: New York, NY
Programs: Delta - Gold; Starwood - Platinum; HHonors - Diamond & Avis Preferred
Posts: 10,869
Nov 29, 2007, 8:19 am
#14
Join Date: Feb 2007
Location: New England
Programs: SPG Platinum, Hyatt Diamond, United 1K, Hertz PC
Posts: 108
Starwood surely does wipe out your points if there is no activity for 12 months. My wife lost all of her Starpoints, plus her ability to log in to the spg website, after losing track and letting a year go by without any stays.
Nov 29, 2007, 10:51 am
#15
Join Date: Jul 2005
Location: Los Angeles/Melbourne (AU)
Programs: AA - Plat, SPG - Plat, Hyatt - Diamond, Marriott - Silver, Avis - First
Posts: 100
Thanks for the feedback. I'll keep my SPG Amex to keep the account active.