suite usage 2 -> 3 people (Additional charge appropriate?)
Feb 28, 2016, 11:18 am
#1
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suite usage 2 -> 3 people (Additional charge appropriate?)
I booked a room for 2 people, got upgraded to a suite with 2 bedrooms.
So i invited someone to sleep in the second room. At checkin i told this change from 2-3 people. At checkout i had to pay 30 EUR extra for this. Is this ok?
In the same hotel i once changed from 2-3 people by calling the hotel before and there was no extra fee, so i wonder whats up.
So i invited someone to sleep in the second room. At checkin i told this change from 2-3 people. At checkout i had to pay 30 EUR extra for this. Is this ok?
In the same hotel i once changed from 2-3 people by calling the hotel before and there was no extra fee, so i wonder whats up.
Feb 28, 2016, 11:32 am
#2
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Yes. Many European hotels charge extra for more people.
Maybe policies changed. Maybe they didn't appreciate you changing the terms of your reservation this time.
Maybe policies changed. Maybe they didn't appreciate you changing the terms of your reservation this time.
Feb 28, 2016, 11:50 am
#3
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On award rooms I am starting to see a $10 charge per extra person over two on domestic hotels.
Feb 28, 2016, 12:23 pm
#5
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I've never looked, but by the T&C, awards are for double occupancy, so they're free to either charge for a third person or prohibit it.
I have seen North American properties on revenue bookings that charge more for double occupancy than for single occupancy, however, so it wouldn't be unheard of.
I have seen North American properties on revenue bookings that charge more for double occupancy than for single occupancy, however, so it wouldn't be unheard of.
Feb 28, 2016, 2:10 pm
#6
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I booked a room for 2 people, got upgraded to a suite with 2 bedrooms.
So i invited someone to sleep in the second room. At checkin i told this change from 2-3 people. At checkout i had to pay 30 EUR extra for this. Is this ok?
In the same hotel i once changed from 2-3 people by calling the hotel before and there was no extra fee, so i wonder whats up.
So i invited someone to sleep in the second room. At checkin i told this change from 2-3 people. At checkout i had to pay 30 EUR extra for this. Is this ok?
In the same hotel i once changed from 2-3 people by calling the hotel before and there was no extra fee, so i wonder whats up.
Feb 28, 2016, 4:00 pm
#7
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Sheraton Philly University City.
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Feb 28, 2016, 7:22 pm
#8
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Feb 28, 2016, 7:26 pm
#9
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To answer OP's question, if you change the terms of your booking, the property is free to change the rate to anything it wants. If you don't like the new terms, you are free to reject them and stay elsewhere or not change the terms.
Best to have asked the property by calling ahead or asking before you invited someone else.
As others note, lucky this was only EUR 30.
Best to have asked the property by calling ahead or asking before you invited someone else.
As others note, lucky this was only EUR 30.
Feb 28, 2016, 8:16 pm
#10
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I recall another recent thread with precisely the same issue. Same OP?
Feb 29, 2016, 5:07 am
#11
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Oki thanks for the replys. Next time i simply wont mention if more people stay than booked.
Feb 29, 2016, 6:59 am
#12
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Ahhh, so now YOU want to violate the Terms and Conditions and that's ok?
Feb 29, 2016, 7:25 am
#13
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This is typical European nickel-and-dime BS (calm down, I'm European). The crappiest 50/night hotel and an excellent 500/night will both do it. I travel often with my family and they will even impose these extra charges for my 2-year-old. I'm not talking about places that offer breakfast, in which case this charge is understandable (depending on price of course). So what do I do? Don't declare the third person! Sure, sure, I'm not being a perfect citizen but I refuse to pay 10 extra a night (what it usually seems to be) for my toddler.
Feb 29, 2016, 8:13 am
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Feb 29, 2016, 8:49 am
#15
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This is typical European nickel-and-dime BS (calm down, I'm European). The crappiest 50/night hotel and an excellent 500/night will both do it. I travel often with my family and they will even impose these extra charges for my 2-year-old. I'm not talking about places that offer breakfast, in which case this charge is understandable (depending on price of course). So what do I do? Don't declare the third person! Sure, sure, I'm not being a perfect citizen but I refuse to pay 10 extra a night (what it usually seems to be) for my toddler.