Dec 19, 2016, 5:58 am
FAQ: Earning points for multiple rooms [Master Thread]
Oct 22, 2012, 8:54 am
#196
Join Date: Sep 2009
Programs: AA EXP
Posts: 105
Also, what if one of the stays are C&P and the other one is paid? (at two different hotels). Which one will count for points/stay credit?
Oct 22, 2012, 9:02 am
#197
Join Date: Feb 2008
Location: SAV
Programs: ??????????
Posts: 963
However, if you book 2 rooms in 2 different hotels, then you will get points/stay credit for only one???
Also, what if one of the stays are C&P and the other one is paid? (at two different hotels). Which one will count for points/stay credit?
Oct 22, 2012, 9:08 am
#198
FlyerTalk Evangelist
Join Date: Apr 2009
Location: India
Programs: Bonvoy Lifetime Titanium, IHG Plat, HH Gold, Trident Plat, DL Diamond, AI Maharajah
Posts: 29,670
either one of the stays can count for the points & stay credit....& you won't be able to get the other one to count since you are not supposed to be staying in 2 different hotels on the same night....
Oct 23, 2012, 1:54 pm
#199
Company Representative - Starwood
Join Date: Nov 2000
Location: Austin, Texas
Programs: Marriott Employee Level
Posts: 31,593
If one is booking more than one C&P or award booking and the other two rooms are for family, then yes.
If one is gifting these C&P or award bookings for anyone else, then no. Gifted award stays belong to the guest in the room, not to the member who booked them.
Best regards,
William R. Sanders
Social Media Specialist
Starwood Hotels & Resorts Worldwide
[email protected]
Oct 29, 2012, 9:04 pm
#200
Suspended
Join Date: Jan 2012
Location: ヒルトン大阪
Programs: ゴールデングローブ
Posts: 1,982
Hotel says: You cannot stay in more than one room
I had recently a situation where I booked three rooms. I informed the hotel about the persons actually staying in rooms 2 and 3 by having the hotel to add those persons as a 2nd guest, i.e. I was the main guest for all three rooms but buddy B was actually sleeping in room 2 and buddy C was actually sleeping in room 3.
The hotel did not want to accept this with the argument "you cannot stay in more than one room". I eventually got the night credit for all three rooms but it was an unpleasant situation.
Out of curiosity, did you guys have similar situations?
The hotel did not want to accept this with the argument "you cannot stay in more than one room". I eventually got the night credit for all three rooms but it was an unpleasant situation.
Out of curiosity, did you guys have similar situations?
Nov 1, 2012, 2:34 pm
#201
Join Date: Feb 2003
Location: New York, NY, USA
Programs: SPG GL, AA GL
Posts: 2,591
I'm thinking about mattress run, and I need to be sure I'm getting 2 stays for 2 rooms.
Nov 1, 2012, 2:44 pm
#202
Company Representative - Starwood
Join Date: Nov 2000
Location: Austin, Texas
Programs: Marriott Employee Level
Posts: 31,593
What's the difference between family & gifted guests? How do I prove we're family if we have different last names? Does gifted award means 'booker' (person who book the rooms) are not physically there during checkin?
I'm thinking about mattress run, and I need to be sure I'm getting 2 stays for 2 rooms.
I'm thinking about mattress run, and I need to be sure I'm getting 2 stays for 2 rooms.
Best regards,
William R. Sanders
Social Media Specialist
Starwood Hotels & Resorts Worldwide
[email protected]
Nov 12, 2012, 12:28 pm
#203
Join Date: Feb 2003
Location: New York, NY, USA
Programs: SPG GL, AA GL
Posts: 2,591
Can one book 2 C&P rooms for the same night? Sheraton.com seems to suggest that I can only book 1 C&P.
What about 1 C&P and 1 award? Will it count for 2 stays?
What about 1 C&P and 1 award? Will it count for 2 stays?
Nov 12, 2012, 1:57 pm
#204
FlyerTalk Evangelist
Join Date: Apr 2009
Location: India
Programs: Bonvoy Lifetime Titanium, IHG Plat, HH Gold, Trident Plat, DL Diamond, AI Maharajah
Posts: 29,670
Nov 12, 2012, 2:07 pm
#205
Join Date: Nov 2007
Programs: LH Sen, Starwood Amb, Hilton Diamond
Posts: 340
Nov 12, 2012, 4:34 pm
#206
Join Date: Mar 2009
Location: Kingdom of Saudi Arabia
Programs: UA-1k, 1mm, Marriott-LT Platinum, Hertz-Presidents Circle
Posts: 6,355
Dec 22, 2012, 11:57 am
#207
Join Date: May 2009
Programs: BA- GGL, Hyatt-GLB, Marriott- AMB
Posts: 284
China hotels refuses to credit multiple rooms stays/nights
Because China hotels need to file one identification per room, they refuse to put the same name on multiple rooms, and hence no credit. This has happened to me twice, without being aware of it the first time. In both cases, both rooms were booked on the same name, but upon checking in, the second room name was changed to the 2nd identification, in my case, my father, with the same surname. I've filed missing stay, but they couldn't find the stay for the second room because it was not under my name. Subsequently, I've argued with the front desk to print me a copy of the receipt with both rooms having the same name for my purpose, but they refused.
Has anyone had this problem before in China?
Has anyone had this problem before in China?
I had recently a situation where I booked three rooms. I informed the hotel about the persons actually staying in rooms 2 and 3 by having the hotel to add those persons as a 2nd guest, i.e. I was the main guest for all three rooms but buddy B was actually sleeping in room 2 and buddy C was actually sleeping in room 3.
The hotel did not want to accept this with the argument "you cannot stay in more than one room". I eventually got the night credit for all three rooms but it was an unpleasant situation.
Out of curiosity, did you guys have similar situations?
The hotel did not want to accept this with the argument "you cannot stay in more than one room". I eventually got the night credit for all three rooms but it was an unpleasant situation.
Out of curiosity, did you guys have similar situations?
Dec 22, 2012, 12:58 pm
#208
Join Date: Jan 2004
Location: Los Angeles, CA
Programs: UA 1K, SPG Plat
Posts: 130
Along the same lines--does anyone have any experience in Mexico? If I book 3 rooms, but only have 2 people to check-in, will the hotel have a problem with that? Basically, do you need a body to fill each room?
Dec 24, 2012, 1:37 am
#209
Company Representative - Starwood
Join Date: Apr 2005
Location: Singapore
Programs: SPG
Posts: 4,002
Because China hotels need to file one identification per room, they refuse to put the same name on multiple rooms, and hence no credit. This has happened to me twice, without being aware of it the first time. In both cases, both rooms were booked on the same name, but upon checking in, the second room name was changed to the 2nd identification, in my case, my father, with the same surname. I've filed missing stay, but they couldn't find the stay for the second room because it was not under my name. Subsequently, I've argued with the front desk to print me a copy of the receipt with both rooms having the same name for my purpose, but they refused.
Has anyone had this problem before in China?
Has anyone had this problem before in China?
[email protected]
Thyetus Lee | Social Media Specialist
Starwood Customer Contact Centre (AP) Pte Ltd
Jan 7, 2013, 11:44 am
#210
FlyerTalk Evangelist
Join Date: Nov 2003
Location: South Florida
Programs: AA LTG (EXP), Hilton Silver (Dia), Marriott LTP (PP), SPG LTG (P) > MPG LTPP
Posts: 11,329
The Great Chase For Status Begins Again...
Ok, so as I understand it, if two members (Plat lites, not that it matters) are doing two nights at the same property, they should book two rooms each, one member for one night and the other member for the next night. This will net them each 2 stays and 2 nights instead of just one stay and two nights. The only down-side being the need to change rooms if the property insists. Each will get Plat Welcome Amenity.
Anyone see any other issues? At least other than the property messing up and not posting it as a two stays.
Anyone see any other issues? At least other than the property messing up and not posting it as a two stays.