Last edit by: jumpdogjump
This is a list of non-resort properties that currently charge a daily facilities fee or resort fee. These mandatory fees are for questionable services, some of which are already included as free benefits for SPG Gold and Platinum members, SPG American Express cardholders, and/or other guests. These duplicate services are colored in red.
CALIFORNIA
The Park Central San Francisco
Fee (Per Night): $44 USD (effective 5/1/17)
Includes:
ALTERNATE/REPLACEMENT AMENITY: TBD.
Le Meridien Delfina Santa Monica
Fee (Per Night): $18 USD
Includes:
ALTERNATE/REPLACEMENT AMENITY: TBD.
Sheraton San Diego Hotel & Marina
Fee (Per Night): $19 USD - waived for Plats. [See post #92.]
Includes:
ALTERNATE/REPLACEMENT AMENITY: TBD.
FLORIDA
Four Points by Sheraton Orlando Studio City
Fee (Per Night): $13.33 USD
Includes:
ALTERNATE/REPLACEMENT AMENITY: TBD.
GEORGIA
Sheraton Atlanta Airport Hotel
Fee (Per Night): $9.95 USD
Includes:
ALTERNATE/REPLACEMENT AMENITY: The fee is waived.
ILLINOIS
Westin Chicago Northwest
Fee (Per Night): $10 USD
Includes:
ALTERNATE/REPLACEMENT AMENITY: TBD.
NEVADA
Westin Las Vegas
Fee (Per Night): $24.99 USD (plus $3.00 tax)
Includes:
ALTERNATE/REPLACEMENT AMENITY: The HSIA fee - $12.99 (tax included) - will be waived by the front desk at check-in for members who already receive this benefit. If it is not offered, politely request it.
NEW YORK
Le Parker Meridien New York
Fee (Per Night): $15 USD
Includes:
ALTERNATE/REPLACEMENT AMENITY: TBD.
Sheraton At The Falls Hotel
Fee (Per Night): $9.95 USD
Includes:
ALTERNATE/REPLACEMENT AMENITY: TBD.
PUERTO RICO
Sheraton Old San Juan hotel
Fee (Per Night): 16%
Includes:
ALTERNATE/REPLACEMENT AMENITY: TBD.
Sheraton Puerto Rico Hotel & Casino
Fee (Per Night): 16%
Includes:
ALTERNATE/REPLACEMENT AMENITY: TBD.
TENNESSEE
Sheraton Nashville Downtown Hotel
Fee (Per Night): $12 USD
Includes:
ALTERNATE/REPLACEMENT AMENITY: TBD.
CALIFORNIA
The Park Central San Francisco
Fee (Per Night): $44 USD (effective 5/1/17)
Includes:
- Unlimited wired and wireless High Speed Internet Access for up to five devices
- Unlimited local and 1-800 phone calls
- In-room bottled water
- In-room Starbucks coffee
- Luggage storage
- 24-hour fitness center access
- 8 USD discount at Equinox Fitness Center (27 USD instead of 35 USD)
- Weekly guided morning runs
- Complimentary bicycle rental on a first-come, first-served basis
- 3 USD off an adult ticket at the California Academy of Sciences
- 5 USD off a 48-hour adult ticket on City Sightseeings Hop On Hop Off Double Decker Bus
- Shopping discounts (please ask the Concierge for details)
ALTERNATE/REPLACEMENT AMENITY: TBD.
Le Meridien Delfina Santa Monica
Fee (Per Night): $18 USD
Includes:
- Premium wireless High Speed Internet Access for unlimited devices
- Local and toll-free 800 calls
- Newspaper
- Sparkling welcome drink
- One in-room bottled water
- illy coffee daily
- Wellness classes offered three times per week
- Local shuttle service within a two-mile radius of the hotel
- Four hours of bicycle rental
ALTERNATE/REPLACEMENT AMENITY: TBD.
Sheraton San Diego Hotel & Marina
Fee (Per Night): $19 USD - waived for Plats. [See post #92.]
Includes:
- In-room High Speed Internet Access
- Local and long-distance phone calls
- Access to tennis facilities
- One-hour rental of a bicycle, kayak, or stand-up paddleboard
ALTERNATE/REPLACEMENT AMENITY: TBD.
FLORIDA
Four Points by Sheraton Orlando Studio City
Fee (Per Night): $13.33 USD
Includes:
- Complimentary Parking
- Wi-Fi
- Scheduled transportation to area theme parks
- Local and 1-800 calls
ALTERNATE/REPLACEMENT AMENITY: TBD.
GEORGIA
Sheraton Atlanta Airport Hotel
Fee (Per Night): $9.95 USD
Includes:
- Basic wireless Internet access
- Local, 800, and directory-assisted calls
- Up to 10 pages of photocopies
- Outgoing faxes
- Shuttle service within a 5-mile radius of the hotel
ALTERNATE/REPLACEMENT AMENITY: The fee is waived.
ILLINOIS
Westin Chicago Northwest
Fee (Per Night): $10 USD
Includes:
- Overnight self parking
- Daily newspaper Monday through Friday
- One bottle of water
- Local and 1-800 calls
ALTERNATE/REPLACEMENT AMENITY: TBD.
NEVADA
Westin Las Vegas
Fee (Per Night): $24.99 USD (plus $3.00 tax)
Includes:
- High-speed Wi-Fi internet access
- Unlimited local toll-free and domestic long distance telephone calls to all 50 states
- Valet and self-parking
- Use of our Hibiscus Spa's sauna and steam room
- Access to our pool, whirlpool and Westin Workout Gym
- Boarding pass printing
- Incoming faxes
- Public notary
- Two bottles of water per guestroom
ALTERNATE/REPLACEMENT AMENITY: The HSIA fee - $12.99 (tax included) - will be waived by the front desk at check-in for members who already receive this benefit. If it is not offered, politely request it.
NEW YORK
Le Parker Meridien New York
Fee (Per Night): $15 USD
Includes:
- Wired or Wireless High Speed Internet Access for multi-devices in guestrooms, the lobby, restaurants and the bar.
- Unlimited use of Gravity Fitness Center.
- Unlimited use of the penthouse pool.
- Unlimited toll free and local calls from your in room phone.
ALTERNATE/REPLACEMENT AMENITY: TBD.
Sheraton At The Falls Hotel
Fee (Per Night): $9.95 USD
Includes:
- One bottle of water per day
- Parking
- Unlimited wireless High Speed Internet Access
- 50 USD casino slot voucher for a maximum of two guests: 25 USD per guest; one use per day; 50 USD minimum wager required
- Refrigerator or microwave (subject to availability)
ALTERNATE/REPLACEMENT AMENITY: TBD.
PUERTO RICO
Sheraton Old San Juan hotel
Fee (Per Night): 16%
Includes:
- High Speed Internet Access
- Two complimentary bottle of water per room
- Free domestic calls
- Complimentary fruit at front desk
- Access to the Sheraton Fitness Center
ALTERNATE/REPLACEMENT AMENITY: TBD.
Sheraton Puerto Rico Hotel & Casino
Fee (Per Night): 16%
Includes:
- High Speed Internet Access
- Daily English-language newspaper
- One complimentary bottle of water per room
- Toll-free phone calls
- Pool chaise chairs
- Access to the Sheraton Fitness Center
ALTERNATE/REPLACEMENT AMENITY: TBD.
TENNESSEE
Sheraton Nashville Downtown Hotel
Fee (Per Night): $12 USD
Includes:
- Wireless High Speed Internet Access
- Local and 800-Number calls
- Incoming faxes
- Outgoing domestic faxes
- Newspapers
ALTERNATE/REPLACEMENT AMENITY: TBD.
Non-resort properties charging a 'Facilities Fee'
#106
Join Date: Jan 2012
Location: San Juan, PR
Programs: MR AMB/LT T, AS MVPG75K, TK EP/*G, DL D, IH AMB/D/IC, HH D, CR D, FoundersCd, Sixt P, NTL EE, Hz 5*
Posts: 425
Being obnoxious as a form of protest could be effective.
#107
A FlyerTalk Posting Legend
Join Date: Apr 2004
Location: GVA (Greater Vancouver Area)
Programs: DREAD Gold; UA 1.035MM; Bonvoy Au-197; PCC Elite+; CCC Elite+; MSC C-12; CWC Au-197; WoH Dis
Posts: 52,110
#108
Join Date: Dec 2015
Posts: 22
I checked my bill and statement after the charges had posted, and it was. Try giving them a call?
#109
Join Date: Nov 2011
Location: California
Programs: Hyatt Global, Marriot Lifetime Titanium
Posts: 2,282
Perhaps an effective protest would be to book one or many refundable rooms, then call repeatedly to confirm the rate/fees/etc, and cancel if non optional fees are imposed? Resort fees might already be a ship that has sailed, but there aren't any markets where every property has these new fees.
Being obnoxious as a form of protest could be effective.
Being obnoxious as a form of protest could be effective.
#110
FlyerTalk Evangelist
Join Date: Oct 2003
Location: Floating around
Programs: UA 1K (1MM), DL Gold (1MM), Marriott LTT
Posts: 10,327
I booked a hotel in San Diego that does not list a resort fee anywhere on the website. However, the confirmation email I got does list a resort fee of $25 a day. Besides the fact that this is illegal (false advertising), what recourse do I have? (Side note: how this hotel is even considered a 'resort' is beyond me).
I'm not calling out the hotel just yet because then they have a chance to fix the error before my arrival. I plan on walking the manager through the booking process and showing him/her that the fee is not called out anywhere.
Thanks,
RM
I'm not calling out the hotel just yet because then they have a chance to fix the error before my arrival. I plan on walking the manager through the booking process and showing him/her that the fee is not called out anywhere.
Thanks,
RM
#111
Join Date: Dec 2000
Location: bay area, ca
Programs: UA plat, , aa plat, marriott LT titanium
Posts: 4,820
Why not stay somewhere where you are treat well?