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Promo : 2,500 bonus Starpoints for one Keyless stay which is paid with Amex

Promo : 2,500 bonus Starpoints for one Keyless stay which is paid with Amex

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Old Jan 20, 16, 11:59 pm   -   Wikipost
Please read: This is a community-maintained wiki post containing the most important information from this thread. You may edit the Wiki once you have been on FT for 90 days and have made 90 posts.
 
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Earn 2,500 bonus Starpoints® between November 20 and February 29, 2016, when you book and pay for a stay using your registered American Express® Card and use SPG KeylessTM during that stay.

Offer valid for one stay only.

Details & Registration :
http://www.spgpromos.com/amexkeyless...language=en_US

List of participating properties :
https://www.spgpromos.com/keyless/?a...sPromo_Ann_ENG


T&Cs :
Registration and Earning
Members must register for this offer online with a valid SPG account number at spg.com/amexkeyless by February 29, 2016, midnight Eastern Time (ET). Card Members who have registered for this offer, downloaded one of the SPG mobile apps, registered their mobile device, and opted in to SPG Keyless are eligible to receive a one-time 2,500 Starpoints bonus for one (1) consumed stay between November 20 and February 29, 2016 (the "promotion period").

Card Members must book and pay using their American Express® Card. Bookings made prior to the promotion period are eligible for this offer, but only eligible stays consumed during the promotion period will receive the bonus. Registered members may earn a maximum of 2,500 bonus Starpoints during the promotion period with a one room max. This bonus is eligible at participating SPG Keyless properties.

Bonusing
You must first register for this offer, download one of the SPG mobile apps, register and opt in for SPG Keyless and then book and pay for a stay using your American Express® Credit or Charge Card. For more information on SPG mobile apps and keyless, please visit www.spg.com/keyless.

Must be a member of Starwood Preferred Guest to register for offer and receive Starpoints. Enroll for free at spg.com. Bonus Starpoints will post to the registered member's account within 2–4 weeks after the qualifying stay posts.

Eligible Stays
An Eligible Stay is defined as one or more consecutive nights paying an Eligible Rate at a participating SPG Keyless W®, Aloft®, or Element(SM) property regardless of the number of check-ins or checkouts that occurs and post to the member's Starwood Preferred Guest® account. Eligible Stays with at least one night in the promotion period will receive a bonus. An Eligible Rate is any rate that is eligible to earn Starpoints in the Starwood Preferred Guest program. A description of SPG-participating hotels and resorts and of Eligible Stays and Eligible Rates can be found at spg.com under Terms & Conditions of the SPG program. See Section 1.4 b iii for the complete definition of Eligible Rates.

Qualifications and Starwood Terms
All promotions are subject to the Starwood Preferred Guest program terms and conditions, which are subject to change without notice and can be found at spg.com. Offer is applicable to individual members only and not to groups. Not responsible for clerical or typographical errors. Starwood reserves the right to discontinue this offer at any time. Fulfillment of the offer is the sole responsibility of Starwood. To update your communication preferences or learn about our privacy practices, view our Privacy Statement on spg.com/privacy, or access our privacy information line by calling 1-877-782-0071 in the U.S. and Canada or +353-21-4930474 in all other countries. Starpoints, SPG, Preferred Guest, Sheraton, Four Points, W, Aloft, The Luxury Collection, Le Méridien, Element, Sheraton, St. Regis, Tribute Portfolio and their respective logos are the trademarks of Starwood Hotels & Resorts Worldwide, Inc., or its affiliates. Void where prohibited by law.
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Old Dec 5, 15, 8:39 am
  #46  
 
Join Date: Aug 2014
Location: HK
Programs: SPG Platinum, BW Diamond, TK Elite
Posts: 374
Originally Posted by Starwood Lurker IV View Post
Hello fakeman and mattp1987,

Thanks for your patience. We have some clarification. Guests need to register their card as part of registering for the promotion, but do not need to save the card to their SPG profile/account.

Your bonus Starpoints await:
– Register: November 20 through February 29 (https://www.spg.com/amexkeyless)
– Book: Guests must book with any American Express Card
– Stay:November 20 through February 29
– Earn: One-time 2500 bonus Starpoints for one eligible stay

Hope this helps!

Kind regards,

Alexandra Baker
Specialist, Social Media
Starwood Hotels and Resorts

[email protected]
The weblink is dead.....
BTW it means we have to register our AMEX card somewhere?
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Old Dec 5, 15, 8:52 am
  #47  
 
Join Date: Mar 2013
Location: Tennessee
Programs: Bonvoy Ambassador 100, Bonvoy Lifetime Gold, Southwest AL CP
Posts: 204
Got my points yesterday.

I was "mid-stay" at the Aloft in Las Colinas, TX when this promo was introduced. My SPG Amex is stored to my profile and I was already using the keyless option, so everything was already in place for this promo. Got my 2500 points yesterday. Merry Christmas to the Lurkers and many thanks for all that you do.
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Old Dec 5, 15, 9:35 am
  #48  
Moderator: British Airways Executive Club, Marriott Bonvoy
 
Join Date: May 2006
Location: Englandshire
Programs: SPG LT Plat, BA G, BD*LG, MG Blue+ ...
Posts: 11,554
Originally Posted by fakeman View Post
The weblink is dead.....
...but the one posted in the thread wiki works just fine.
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Old Dec 6, 15, 10:13 am
  #49  
 
Join Date: Aug 2014
Location: HK
Programs: SPG Platinum, BW Diamond, TK Elite
Posts: 374
Hi Lurker,

I added an AMEX card to my profile and will be using this to pay my next stay in aloft with keyless, so is this fine?
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Old Dec 6, 15, 8:09 pm
  #50  
Company Representative - Starwood
 
Join Date: Aug 2011
Programs: SPG
Posts: 713
Originally Posted by fakeman View Post
Hi Lurker,

I added an AMEX card to my profile and will be using this to pay my next stay in aloft with keyless, so is this fine?
Hi fakeman,

If you have registered your AMEX card through the link provided previously, booked and pay with your AMEX card, you will be able to earn the bonus points.

Chua Chie Ling | Social Media Specialist
Starwood Customer Contact Centre (AP) Pte Ltd
[email protected]
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Old Dec 7, 15, 1:20 am
  #51  
 
Join Date: Aug 2014
Location: HK
Programs: SPG Platinum, BW Diamond, TK Elite
Posts: 374
Originally Posted by Starwood Lurker IV View Post
Hi fakeman,

If you have registered your AMEX card through the link provided previously, booked and pay with your AMEX card, you will be able to earn the bonus points.

Chua Chie Ling | Social Media Specialist
Starwood Customer Contact Centre (AP) Pte Ltd
[email protected]
But the link is not accessible, and the official registration link on top of this post didn't ask for any credit card details.
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Old Dec 8, 15, 10:37 am
  #52  
 
Join Date: May 2009
Location: UK
Posts: 1,969
Was able to successfully register. Will this combine with the 2015 promo?
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Old Dec 8, 15, 10:48 am
  #53  
Company Representative - Starwood
 
Join Date: Nov 2000
Location: Austin, Texas
Programs: Marriott Employee Level
Posts: 31,593
Originally Posted by pazza2000 View Post
Was able to successfully register. Will this combine with the 2015 promo?
I answered this one already in this thread on December 3rd.

Best regards,

William R. Sanders
Social Media Specialist
Starwood Hotels & Resorts Worldwide

[email protected]
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Old Dec 8, 15, 11:48 am
  #54  
 
Join Date: May 2009
Location: UK
Posts: 1,969
Originally Posted by Starwood Lurker View Post
I answered this one already in this thread on December 3rd.

Best regards,

William R. Sanders
Social Media Specialist
Starwood Hotels & Resorts Worldwide

[email protected]
Thanks, just the answer I wanted to hear.
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Old Dec 8, 15, 11:49 am
  #55  
 
Join Date: Dec 2003
Location: NYC (+LHR+HKG+SFO mostly)
Programs: UA GS, DL Plat, SPG Ambassador & Lifetime Plat, Marriott Gold, Hertz Prez, AVIS 1st, Amtrak Select
Posts: 3,170
Tried this last night with my first visit to an Aloft property.
Fail.

Registered my Amex and requested keyless. Got the confirmation of the request. Message on SPG app kept telling me I'd get my link and room number. Finally checked in at 11pm and got a regular key. Not sure why even up until 11pm I never got my keyless access and room number info.

Not very impressed.

No 2500 points for me.
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Old Dec 8, 15, 12:50 pm
  #56  
Company Representative - Starwood
 
Join Date: Nov 2000
Location: Austin, Texas
Programs: Marriott Employee Level
Posts: 31,593
Originally Posted by EnvoyBoy View Post
Tried this last night with my first visit to an Aloft property.
Fail.

Registered my Amex and requested keyless. Got the confirmation of the request. Message on SPG app kept telling me I'd get my link and room number. Finally checked in at 11pm and got a regular key. Not sure why even up until 11pm I never got my keyless access and room number info...
My apologies for the inconvenience. Anyone finding themselves in this kind of situation should send an email to [email protected] to report their experience directly to the team monitoring this.

Best regards,

William R. Sanders
Social Media Specialist
Starwood Hotels & Resorts Worldwide

[email protected]
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Old Dec 8, 15, 10:23 pm
  #57  
 
Join Date: May 2006
Location: LAS
Programs: United 1K, Hyatt Plat, SPG Gold, Marriott Plat, Hilton Gold, AMEX Plat
Posts: 582
I registered to use keyless for my stay at the W Barcelona yesterday but, I immediately got an email from the property saying that their keyless system is down .
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Old Dec 9, 15, 4:35 am
  #58  
 
Join Date: May 2009
Location: UK
Posts: 1,969
Originally Posted by bestbet33 View Post
I registered to use keyless for my stay at the W Barcelona yesterday but, I immediately got an email from the property saying that their keyless system is down .
Surely in that scenario you should still receive the points?
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Old Dec 9, 15, 5:35 am
  #59  
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Posts: 2,228
Would you still get the points if you booked and paid for the stay but missed to arrive at the property due to travel irregularity?
I thinking of booking 1 night - but might not make it to actually check in....
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Old Dec 9, 15, 6:05 am
  #60  
 
Join Date: May 2001
Posts: 8,749
aLoft IAD's Keyless was down too last weekend.

When does the keyless icon show up on the app? It seems it shows up as the check-in date approaches?
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