Congratulations to Starwood/Starwood Lurker for new book honor.
Feb 20, 2003, 12:52 pm
#16
Join Date: Feb 2002
Location: Bay Area, CA
Posts: 731
I'm sure the folks at Starwood will order a few copies since it touches on a subject that is near and dear to our hearts.
Yes you are, William. Keep up the good work, and since I'll be in planes for awhile- Happy Birthday!
Yes you are, William. Keep up the good work, and since I'll be in planes for awhile- Happy Birthday!
Feb 20, 2003, 1:03 pm
#17
Join Date: Jan 2001
Location: UK/ORD
Programs: FB Plat Lifetime - BA GGL - VS Gold - EK Gold - HH Diamond - SPG Gold - Club Carlson Gold
Posts: 905
Congratulations William.
Very well deserved!
Very well deserved!
Feb 20, 2003, 1:24 pm
#18
FlyerTalk Evangelist
Join Date: Sep 2000
Programs: UA Million Miler (lite). NY Metro area.
Posts: 15,069
In the article dated March 2002.....
47
Somehow I was under the impression you were my age.
Just prior to the CatmanDo 3 in March 2001, USA Today ran William's first claim to fame...his HAT! (now in the possession of Catman).
Dan
47
Somehow I was under the impression you were my age.
Just prior to the CatmanDo 3 in March 2001, USA Today ran William's first claim to fame...his HAT! (now in the possession of Catman).
Dan
Feb 20, 2003, 1:31 pm
#19
FlyerTalk Evangelist
Join Date: May 1998
Location: Texas, U.S.A.
Posts: 19,523
Congrats!
I'm forwarding my copy of the book to United, who seems to have forgotten many of their lessons.
I'm forwarding my copy of the book to United, who seems to have forgotten many of their lessons.
Feb 20, 2003, 2:08 pm
#20
Join Date: Sep 2002
Location: AA Platinum, Hilton Gold, *Wood Platinum
Posts: 42
Congratulations, William. I am probably one of many who converted to *wood from other hotel programs because of you. I figure if *wood cares enough to assign someone lurking here, it has earned the right for my business. And I know if I have problems unsolvable by CSRs, I will have a last resort here.
I noticed in the USA Today article, you are stationed in Austin, TX. I thought *wood is HQed in NY or NJ. Do you commute to work? If so, do you stay a lot in *wood hotels? I think it would be cool if you are a road warrior yourself and go through the same problems we encounter everyday like unintuitive web booking, rude CSRs like the rest of us.
Feb 20, 2003, 2:33 pm
#21
Company Representative - Starwood
Join Date: Nov 2000
Location: Austin, Texas
Programs: Marriott Employee Level
Posts: 31,593
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by huangFT:
Congratulations, William. I am probably one of many who converted to *wood from other hotel programs because of you. I figure if *wood cares enough to assign someone lurking here, it has earned the right for my business. And I know if I have problems unsolvable by CSRs, I will have a last resort here.
I noticed in the USA Today article, you are stationed in Austin, TX. I thought *wood is HQed in NY or NJ. Do you commute to work? If so, do you stay a lot in *wood hotels? I think it would be cool if you are a road warrior yourself and go through the same problems we encounter everyday like unintuitive web booking, rude CSRs like the rest of us.
</font>
Congratulations, William. I am probably one of many who converted to *wood from other hotel programs because of you. I figure if *wood cares enough to assign someone lurking here, it has earned the right for my business. And I know if I have problems unsolvable by CSRs, I will have a last resort here.
I noticed in the USA Today article, you are stationed in Austin, TX. I thought *wood is HQed in NY or NJ. Do you commute to work? If so, do you stay a lot in *wood hotels? I think it would be cool if you are a road warrior yourself and go through the same problems we encounter everyday like unintuitive web booking, rude CSRs like the rest of us.
</font>
So no, I don't travel much, but that doesn't mean I haven't encountered some of the things I see here when I do.
I've stayed at about 10 different properties so far - plenty of opportunity to get a good view from the other side. Sincerely,
William R. Sanders
Customer Service Coordinator
Starwood Preferred Services
[email protected]
Cast your vote! Visit www.freddieawards.com and choose your favorite frequent travel programs today.
Feb 20, 2003, 3:37 pm
#22
Join Date: Jul 2000
Location: Sydney
Posts: 5,769
William-
good to see you are getting wider recognition-
Congratulations!
good to see you are getting wider recognition-
Congratulations!
Feb 20, 2003, 4:13 pm
#23
In memoriam
Join Date: Mar 2000
Location: Seattle WA
Programs: Kimpton IC, Hyatt Diamond, Gold Marriott, Lifetime Platinum Starwood
Posts: 8,665
Congratulations! This is such a well-deserved honor! You really do epitomize class William.
Feb 20, 2003, 4:28 pm
#24
Join Date: Feb 2000
Location: YUL
Programs: AC-SE MM, SPG Plat Lifetime, Marriott Plat, FPC Plat, HH Diamond
Posts: 824
What William is doing on this board is still quite unique in the industry. We feel like he is doing this full time. Fast answers, cool comments, he is still one of the main reason why I choose SPG as my preferate program.
It is nice to see this recognized from outsiders. Very happy for you William, sincere congratulations!!!
It is nice to see this recognized from outsiders. Very happy for you William, sincere congratulations!!!
Feb 20, 2003, 5:05 pm
#25
FlyerTalk Evangelist
Join Date: Aug 2001
Programs: DL GM, AA Gold, Hilton Diamond, Bonvoy Plat
Posts: 12,171
Way to go William!
Feb 20, 2003, 6:15 pm
#26
Join Date: Oct 2001
Posts: 22
Congrats William.... even though the book is written by US authors, your good work is also appreciated by the many European SPG members and travel writers here...
Feb 20, 2003, 7:29 pm
#27
Join Date: Apr 2002
Location: Home
Posts: 1,910
congrats William. Now, can I mail you a book for a sig?
Christian
Christian
Feb 20, 2003, 7:31 pm
#28
Company Representative - Starwood
Join Date: Nov 2000
Location: Austin, Texas
Programs: Marriott Employee Level
Posts: 31,593
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by cxn:
congrats William. Now, can I mail you a book for a sig?
Christian</font>
congrats William. Now, can I mail you a book for a sig?
Christian</font>
Sincerely,
William R. Sanders
Customer Service Coordinator
Starwood Preferred Services
[email protected]
Cast your vote! Visit www.freddieawards.com and choose your favorite frequent travel programs today.
Feb 20, 2003, 7:34 pm
#29
Join Date: Apr 2002
Location: Home
Posts: 1,910
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by Starwood Lurker:
Are you sure you're willing to take that risk?
</font>
Are you sure you're willing to take that risk?
</font>
Christian
PS, I am willing to take the risk on something from you.
Feb 20, 2003, 7:42 pm
#30
Join Date: Nov 2002
Location: SQL
Programs: SPG Platinum; Hyatt Platinum; UA 1K
Posts: 3,170
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by cxn:
how about this, why not get copies of the book and have people get them from you. you could add a few dollars to the cost of the book for your sig and you can donate the extra $$ to a good cause at work.</font>
how about this, why not get copies of the book and have people get them from you. you could add a few dollars to the cost of the book for your sig and you can donate the extra $$ to a good cause at work.</font>