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FAQ: How long for SPG points to transfer TO an airline; and between SPG accounts ?

Old Apr 8, 2015, 9:32 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: margarita girl
TO AIRLINES

Aegean Airlines (A3) Initiated: Sun 22 Oct 2017 Received: Thurs 02 Nov 2017
Aegean Airlines (A3) Initiated: Thu 10 May 2018 Received: Mon 21 May 2018
Air Canada (AC) Initiated: Sat 18 Apr 2015 Received: Wed 22 Apr 2015, but dated Sat 18 Apr 2015
Air Canada (AC) Initiated: Wed 22 Apr 2015 Received: Sun 26 Apr 2015, but dated Wed 22 Apr 2015
Air Canada (AC) Initiated: Thu 7 May 2015 Received: Mon 11 May 2015, but dated Thu 7 May 2015
Air Canada (AC) Initiated: Sun 25 Oct 2015 Received: Thur 29 Oct 2015
Air Canada (AC) Initiated: Tue 12 Jul 2016 13:19 Received: Sat 16 Jul 2016 21:43
Alaska Airlines (AS) Initiated: Mon 2 Feb 2015 17:57 Received: Sat 7 Feb 2015 01.30
Alaska Airlines (AS) Initiated: Mon 21 Dec 2015 07:30 Received: Wed 23 Dec 2015 08:30
Alaska Airlines (AS) Initiated: Sat 23 Jan 2016 18:00 Received: Sun 24 Jan 2016 21:00
Alaska Airlines (AS) Initiated: Fri 26 Feb 2016 15:00 Received: Sun 28 Feb 2016 22:00
Alaska Airlines (AS) Initiated: Tue 1 Mar 2016 12:00 Received: Wed 2 Mar 2016 23:00
Alaska Airlines (AS) Initiated: Thu 21 Apr 2016 17:46 Received: Sat 23 April 2016 06:00
Alaska Airlines (AS) Initiated: Tue 9 Aug 2016Received: Wed 10 Aug 2016 after about 30 hours
Alaska Airlines (AS) Initiated: Fri 20 Aug 2016 16:00 Received: Sat 21 Aug 2016 21:00
Alaska Airlines (AS) Initiated: Thur 26 Jan 2017 09:20 Received: Fri 27 Jan 2016 14:00
Alaska Airlines (AS) Initiated: Wed Mar 1 2017 16:55 Received: Thurs Mar 2 2017
Alaska Airlines (AS) Initiated: Thur Mar 2 2017 16:55 Received: Fri Mar 3 2017
Alaska Airlines (AS) Initiated: Wed Dec 6 2017 AM Eastern Received: Fri Dec 8 2017 Evening
Alaska Airlines (AS) Initiated: Sat Dec 9 2017 AM Eastern Received: Sun Dec 10 2017 Evening
Alaska Airlines (AS) Initiated: Mon May 14 2018 PM Eastern Received: Wed May 16 2018 Morning
American Airlines (AA) Initiated: Sat 9 May 2015 Received: Wed 13 May 2015
American Airlines (AA) Initiated: Mon 29 June 2015 Received: Fri 3 July 2015
American Airlines (AA) Initiated: Tues 30 June 2015 Received: Sat 4 July 2015
American Airlines (AA) Initiated: Fri 9 Oct 2015 22:00 Received: Sun 11 Oct 2015 10:00
American Airlines (AA) Initiated: Tues 12 Jan 2016 Received: Wed 13 Jan 2016
American Airlines (AA) Initiated: Thur 18 Feb 2016 15:00 Received: Sat 20 Feb 2016 09:00
American Airlines (AA) Initiated: Mon 29 Feb 2016 23:45 Received: Tue 1 Mar 2016 23:45
American Airlines (AA) Initiated: Tue 1 Mar 2016 07:40 Received: Wed 2 Mar 2016 23:15
American Airlines (AA) Initiated: Wed 2 Mar 2016 00:45 Received: Wed 2 Mar 2016 22:30
American Airlines (AA) Initiated: Wed 2 Mar 2016 07:40 Received: Fri 4 Mar 2016 08:30
American Airlines (AA) Initiated: Sat 30 Apr 2016 00:20 Received: Sat 30 Apr 2016 23:15
American Airlines (AA) Initiated: Thu 1 Sep 2016 00:04Received: Fri 2 Sep 2016 6:30am (~30 hours)
American Airlines (AA) Initiated Dec. 2 2016 11:54am Received Dec. 4 10:00am
American Airlines (AA) Initiated Sun. Dec 4 1:14pm Received Tuesday Dec. 6 by 9:00am
American Airlines (AA) Initiated Tue. Jan 24, 2017 7:45pm Received Thu Jan 26, 2017 by 8:45am
American Airlines (AA) Initiated Thurs, Feb 8, 2018 12:26pm Received Sat, Feb 10th by 8:20am
American Airlines (AA) Initiated Mon, May 28, 2018 1am Received Tue, May 27 11 pm
American Airlines (AA) Initiated Mon, Apr 24, 2018 11 pm Received Thu, Apr 26 11 am
American Airlines (AA) Initiated Friday, August 3rd, 2018 6:45 pm Received Sunday, August 5th 11 am
Amtrak Initiated Fri. Apr 21, 2017 9:00am Received Sat Apr 22, 2017 by 10:00pm
Amtrak Initiated Thurs Mar 22 2018 1:07PM Received Fri Mar 23, 2018 by 10AM
All Nippon Airways (ANA) Initiated: Thur 6 Oct 2016 Received Thu Jan 26, 2017 by 8:45am
All Nippon Airways (ANA) Initiated: Monday 20 March 2017 Received: Monday 3 April 2017
All Nippon Airways (ANA) Initiated: Saturday, 3 Feb and Monday 5 Feb 2018 Received: Monday 19 Feb 2018
All Nippon Airways (ANA) Initiated : Friday , 13 April & Saturday,14 April 2018 Received : First lot on Tuesday17 April , second lot on Monday 23 April,2018
Asiana Airlines (OZ) Initiated: Sat 21 May 2016 Received: Thur 2 June 2016
Asiana Airlines (OZ) Initiated: Mon 1 Aug 2016 Received: Tue 16 Aug 2016
Asiana Airlines (OZ) Initiated: Sun 16 Oct 2016 Received: Tue 1 Nov 2016
Asiana Airlines (OZ) Initiated: Tue 25 Oct 2016 Received: Tue 1 Nov 2016
Asiana Airlines (OZ) Initiated: Thu 7 Apr 2017 Received: Sun 17 Apr 2017
Asiana Airlines (OZ) Initiated: Sat 12 Aug 2017 Received: Tues 22 Aug 2017
Asiana Airlines (OZ) Initiated: Sun 13 Aug 2017 Received: Wed 30 Aug 2017
Asiana Airlines (OZ) Initiated: Sun 12 Nov 2017 Received: Mon 20 Nov 2017
Asiana Airlines (OZ) Initiated: Wed 15 Nov 2017 Received: Wed 6 Dec 2017
Asiana Airlines (OZ) Initiated: Thu 25 Jan 2018 Received: Thu 8 Feb 2018
Asiana Airlines (OZ) Initiated: Mon 9 Apr 2018 and Tues 10 Apr 2018 Received: Sun 22 Apr 2018 (both transfers received approx 8:30 pm EDT)
British Airways (BA) Initiated: Tue 22 Aug 2017 Received: Tue 12 Sep 2017
British Airways (BA) Initiated: Wed 30 Aug 2017 Received: Tue 12 Sep 2017
Cathay Pacific (CX) Initiated: Mon 10 May 2015 Received: Fri 5 June 2015
Cathay Pacific (CX) Initiated: Tue 20 Oct 2015 Received: Fri 23 Oct 2015
Cathay Pacific (CX) Initiated: Mon 18 Sept 2017 Received: Sat 23 Sept 2017
Delta Airlines (DL) Initiated: Tue 7 Feb 2017 11:00 Received: Wed 8 Feb 2017 20:00
Emirates (EK) Initiated: 16 May 2016 Received: 21 May 2016
Emirates (EK) Initiated: 30 Jun 2016 Received: 02 Jul 2016
Emirates (EK) Initiated: 21 Jul 2016 Received: 23 Jul 2016
Emirates (EK) Initiated: 26 August 2016 Received: 27 August 2017
GOL (G3) Initiated: Mon 4 Jan 2016 03:15 Received: Mon 4 Jan 2016 10:15
Japan Airlines (JL) Initiated: Tue 8 Dec 2015 Received: Mon 14 Dec 2015
Japan Airlines (JL) Initiated: Fri 27 May 2016 14:00 Received: Mon 30 May 2016 16:00 (including verification email from SPG security)
Japan Airlines (JL) Initiated: Fri 25 Nov 2016 Received: Mon 28 Nov 2016
Japan Airlines (JL) Initiated: Wed 01 Feb 2017 Received: Fri 03 Feb 2017
Japan Airlines (JL) Initiated: Sat 08 Apr 2017 Received: Wed 12 Apr 2017
Japan Airlines (JL) Initiated: Sat 15 Apr 2017 Received: Mon 17 Apr 2017
Japan Airlines (JL) Initiated: Tue June 6 2017 Received: Mon June 12 2017
Japan Airlines (JL) Initiated: Wed June 7 2017 Received: Mon June 12 2017
Japan Airlines (JL) Initiated: 9:30AM PT 6/12./2017 Received: 4:00PM PT 6/14.
Japan Airlines (JL) Initiated: 9:40AM PT 6/13./2017 Received: 8:30PM PT 6/16.
Japan Airlines (JL) Initiated: Sun June 18 2017 Received: Wed June 21 2017
Japan Airlines (JL) Initiated: Thu Aug 17 2017 1830PT Received: Wed Aug 22 2017 (Evening)
Japan Airlines (JL) Initiated: Sat Aug 19 2017 0130PT Received: Wed Aug 22 2017 (Evening)
Japan Airlines (JL) Initiated: Mon May 07 2018 Received: Fri May 11 2018
Japan Airlines (JL) Initiated: Tues May 08 2018 Received: Mon May 14 2018
Japan Airlines (JL) Initiated: Sun Sep 09 2018 Received: Wed Sep 19 2018 (evening)
Japan Airlines (JL) Initiated: Mon Sep 10 2018 Received: Wed Sep 19 2018 (evening)
Korean Air (KE) Initiated: Mon 3 Oct 2016 11:00 Received: Wed 5 Oct 2016 (morning; before 07:00 ET)
Korean Air (KE) Initiated: Nov 2 2016 Received: 4 Nov 2016
Korean Air (KE) Initiated: Nov 3 2016 Received: 4 Nov 2016
Korean Air (KE) Initiated: Dec 15 2016 Received: 17 Dec 2016 (initiated afternoon/evening PDT, received morning)
Korean Air (KE) Initiated: May 16 2017 Received: 21 May 2011 (initiated morning EDT, received afternoon)
Lufthansa (LH) Initiated: Mon 7 Dec 2015 Received: Fri 11 Dec 2015
Lufthansa (LH) Initiated: Mon 4 Apr 2016 Received: Not reported, but not received at 4 day mark
Lufthansa (LH) Initiated: Fri 27 Jan 2017 (evening) Received: Tues 31 Jan 2017 (midday)
Lufthansa (LH) Initiated: Fri 18 Aug 2017 Received Thu Aug 24 2017 (possibly even earlier, since didn't check until Aug 24)
Lufthansa (LH) Initiated: Thu 8 Feb 2018 Received Mon 12 Feb 2018 or Tuesday (had not posted on Sunday, had posted on Tuesday)
Lufthansa (LH) Initiated: Wed 25 Apr 2018 Received: Sun 29 Apr 2018
Lufthansa (LH) Initiated: Sat 02 Jun 2018 Received: Wed 06 Jun 2018
Lufthansa (LH) Initiated: Sun 03 Jun 2018 Received: Thurs 07 Jun 2018
Lufthansa (LH) Initiated: Mon 04 Jun 2018 Received: Fri 08 Jun 2018
Qatar Airways (QR) Initiated: Saturday, 6 Aug 2016 Received: Tuesday, 6 Sep 2016 (31 days)
Singapore (SQ) Initiated: Thu 5 Apr 2016 Received: Not reported, but not received at 9 day mark
Singapore (SQ) Initiated: Thu 6 Apr 2016 Received: Not reported, but not received at 14 day mark
Singapore (SQ) Initiated: Mon 27 Jun 2016 Received: Mon 4 Jul 2016
Singapore (SQ) Initiated: Wed 19 Oct 2016 Received: Mon 24 Oct 2016
Singapore (SQ) Initiated: Thu 16 Mar 2017 Received: Mon 20 Mar 2017
Singapore (SQ) Initiated: Fri 09 Mar 2018 Received: Mon 12 Mar 2018
Singapore (SQ) Initiated: Thu 03 May 2018 Received: Mon 07 May 2018
Singapore (SQ) Initiated: Fri 04 May 2018 Received: Mon 07 May 2018
Singapore (SQ) Initiated: Sat 02 June 2018 Received: Mon 04 June 2018
Singapore (SQ) Initiated: Mon 24 Sept 2018 Received: Mon 01 Oct 2018
United Airlines (UA) Initiated: Wed 9 May 2018 Received: Mon 22 May 2018
Virgin America (VX) Initiated: Wed 25 May 2016 Received: ESTIMATED Wed 8 Jun 2016 (required SPG follow up and Lurker intervention)
Virgin America (VX) Initiated: Sat 17 Jun 2016 00:17 Received: Sat 17 Jun 2016 08:51
Virgin America (VX) Initiated: Fri 24 Jun 2016 20:00 Received: Sat 25 Jun 2016 09:00
Virgin America (VX) Initiated: Sat 25 Jun 2016 07:30 Received: Sun 26 Jun 2016 08:30
Delta Airline (DL) Initiated: Mon, October 23rd 2017 12:38 Received: Tuesday, October 24th 2017 19:00


BETWEEN ACCOUNTS

Initiated: Wed 7 Oct 2015 Received: Fri 9 Oct 2015
Initiated: Mon 11 Jan 2016 21:00 Received: Thu 14 Jan 2016 10:00
Initiated: Fri 26 Feb 2016 15:00 Received: Tue 1 Mar 2016 12:00
Initiated: Wed 20 Jul 2016 15:00 Received: Wed 27 Jul 2016 12:00
Initiated: 21 AUG 2016 13:00 PDT Received: 26 AUG 2016 17:00 PDT
Initiated: 15 SEP 2016 19:00 EDT Received: 16 SEP 2016 12:00 EDT (10:00+1 EMail Query re PO Box - Replied with proof 10:30+1EDT)
Initiated: Mon 29 May 2017 Received: Friday 2 June 2017
Initiated: Sunday, January 7, 2018, Received:
Initiated: Monday, May 21st, 2018, Received: Sunday May 27th, 2018
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FAQ: How long for SPG points to transfer TO an airline; and between SPG accounts ?

Old Jun 6, 2016, 1:15 pm
  #466  
Company Representative - Starwood
 
Join Date: Nov 2000
Location: Austin, Texas
Programs: Marriott Employee Level
Posts: 31,593
Originally Posted by gpeso8
Initiated: May 25th

Post Date: Still Pending...

Requested a transfer on May 25th, and my points have not yet posted in my Virgin America account. The e-mail I received indicated that they would be posted in 4-6 business days, the gentleman I spoke to on the phone just informed me that it's up to 14 business days for Virgin America. Not sure who to believe, but this has been my slowest SPG transfer yet.
My apologies, but since the terms state:

"Please note that airline transfer awards to Virgin America Elevate may require up to 4-6 business days handling and processing time."

Whoever told you it was 14 business days was in error. If you will send me your SPG account number via PM here at Flyertalk or to the email address below, I will request an airline transfer follow-up and if the associate left enough evidence to identify themselves, I'll see to it that they are correctly informed going forward.

Best regards,

William R. Sanders
Social Media Specialist
Starwood Hotels & Resorts Worldwide

[email protected]
Starwood Lurker is offline  
Old Jun 18, 2016, 9:54 am
  #467  
 
Join Date: Feb 2013
Location: Miami, FL
Programs: UA 1MM, AA Plat Pro, Marriott LT Titanium, Hyatt Glob, IHG ♢ Amb, Hilton ♢, Hertz Pres
Posts: 6,008
Wow. This is my first time using the transfer miles service. I needed a few hundred miles to top off my account so I could get a free flight on Virgin America. I put in the request at 12:17am and then went to bed. At 8:51am when I woke up the miles were in my account. Couldn't believe how quick it was - and because of this my free flight was still there and available. Just lovely.
TravelinSperry is offline  
Old Jun 21, 2016, 12:18 pm
  #468  
 
Join Date: May 2004
Location: LAX
Posts: 1,849
Originally Posted by ptarmigan903
Just wanted to share how disappointed I was to find out that SPG internal transfers between household members are being given a window of 7-10 business days now (instead of 5)...
Agree, this takes forever now
Big_Foot is offline  
Old Jun 24, 2016, 2:52 pm
  #469  
 
Join Date: Jul 2006
Location: Upper Sternistan
Posts: 9,978
Anyone know if I can transfer SPG -> Virgin America to my wife's Virgin America account?

I can transfer to her SPG account first, but there's a deadline looming . . .
josephstern is online now  
Old Jun 24, 2016, 3:23 pm
  #470  
Company Representative - Starwood
 
Join Date: Aug 2011
Programs: SPG
Posts: 713
Originally Posted by josephstern
Anyone know if I can transfer SPG -> Virgin America to my wife's Virgin America account?

I can transfer to her SPG account first, but there's a deadline looming . . .
Hi josephstern,

We wouldn't recommend transferring to her account directly from yours because the transfer will not process, but you theoretically 'can' try it.

We understand there is a deadline looming, but the fastest method would be to initiate the member-to-member Starpoints transfer and then initiate the process of transferring your Starpoints to the Elevate program afterwards.

Hope this helps,

Christopher Carman
Social Media Specialist
Starwood Hotels & Resorts Worldwide

[email protected]
Starwood Lurker IV is offline  
Old Jun 24, 2016, 4:02 pm
  #471  
 
Join Date: Nov 2013
Location: LAX, LGB, SNA
Programs: AA EXP OWE, DL DM ST+, AS MVPG, UA, BA, WN CP, Hyatt E, Ritz Plat, HH GM
Posts: 3,185
Originally Posted by josephstern
Anyone know if I can transfer SPG -> Virgin America to my wife's Virgin America account?

I can transfer to her SPG account first, but there's a deadline looming . . .
By any chance is that the Jetblue match? Cause I'm hoping my transfer completes soon.
hiima is offline  
Old Jun 24, 2016, 4:11 pm
  #472  
 
Join Date: Jul 2006
Location: Upper Sternistan
Posts: 9,978
Originally Posted by hiima
By any chance is that the Jetblue match? Cause I'm hoping my transfer completes soon.
Exactly.
josephstern is online now  
Old Jun 24, 2016, 7:25 pm
  #473  
 
Join Date: May 2012
Posts: 514
Originally Posted by Starwood Lurker IV
Hi josephstern,

We wouldn't recommend transferring to her account directly from yours because the transfer will not process, but you theoretically 'can' try it.

We understand there is a deadline looming, but the fastest method would be to initiate the member-to-member Starpoints transfer and then initiate the process of transferring your Starpoints to the Elevate program afterwards.

Hope this helps,

Christopher Carman
Social Media Specialist
Starwood Hotels & Resorts Worldwide

[email protected]
It seems that it is not possible to initiate an online member-to-member transfer if the recipient's account is less than 30 days old. I reviewed the entire Terms and Conditions of SPG program, but the "30 days old" requirement is nowhere to be found. Is SPG enforcing something that has not been announced to its members nor does it exist in its T&C?
mizzou1 is offline  
Old Jun 25, 2016, 10:48 am
  #474  
 
Join Date: Nov 2006
Location: LAX
Posts: 2,851
Originally Posted by gpeso8
Initiated: May 25th

Post Date: Still Pending...

Requested a transfer on May 25th, and my points have not yet posted in my Virgin America account. The e-mail I received indicated that they would be posted in 4-6 business days, the gentleman I spoke to on the phone just informed me that it's up to 14 business days for Virgin America. Not sure who to believe, but this has been my slowest SPG transfer yet.

Sorry about hearing this.

Did you do this online or did you involve Customer service to expedite.
I talked to one SPG CSR and she said if she requested expedition, it would take longer. She told me I should have it transferred within 2 days since i did mine online

I transferred 40k SPG at 7:30 A.M today so hopefully it will get there for the Jetblue promo
metoo is offline  
Old Jun 25, 2016, 10:53 am
  #475  
 
Join Date: Jan 2010
Location: CGK/LAX
Programs: KF,JMB, OZ, SPG,AA,UA,AS
Posts: 1,163
Originally Posted by metoo
Sorry about hearing this.

Did you do this online or did you involve Customer service to expedite.
I talked to one SPG CSR and she said if she requested expedition, it would take longer. She told me I should have it transferred within 2 days since i did mine online

I transferred 40k SPG at 7:30 A.M today so hopefully it will get there for the Jetblue promo
Online. They posted about two weeks later after SPG Luker got involved.
gpeso8 is offline  
Old Jun 25, 2016, 3:28 pm
  #476  
 
Join Date: May 2015
Location: LAX, BUR
Programs: AS,AA,JB, HH Gold, Starriott Titanium Elite, Hyatt Explorist, Global Entry
Posts: 1,929
I transferred 40K Starpoints to VX around 8pm Friday, had them in my Elevate account by 9am Saturday.
mhdena is offline  
Old Jun 26, 2016, 7:05 am
  #477  
 
Join Date: Nov 2006
Location: LAX
Posts: 2,851
Originally Posted by mhdena
I transferred 40K Starpoints to VX around 8pm Friday, had them in my Elevate account by 9am Saturday.

Did you get an email from SPG " we received your starpoints transferred request" shortly after submitting the transfer?

Also, when you transferred, was there a pop up window asking you to fill in the amount you want?

I submitted Saturday at 7:30 AM PST and nothing this morning for VX
metoo is offline  
Old Jun 26, 2016, 8:12 am
  #478  
A FlyerTalk Posting Legend
 
Join Date: Apr 2004
Location: GVA (Greater Vancouver Area)
Programs: DREAD Gold; UA 1.035MM; Bonvoy Au-197; PCC Elite+; CCC Elite+; MSC C-12; CWC Au-197; WoH Dis
Posts: 52,110
Originally Posted by mizzou1
I reviewed the entire Terms and Conditions of SPG program, but the "30 days old" requirement is nowhere to be found.
Your answer is three clicks away...
  1. https://www.starwoodhotels.com/prefe...reOptions.html
  2. Pass the Starpoints, please.
  3. See All Terms & Conditions
mahasamatman is offline  
Old Jun 26, 2016, 9:51 am
  #479  
 
Join Date: Nov 2006
Location: LAX
Posts: 2,851
Originally Posted by TravelinSperry
Wow. This is my first time using the transfer miles service. I needed a few hundred miles to top off my account so I could get a free flight on Virgin America. I put in the request at 12:17am and then went to bed. At 8:51am when I woke up the miles were in my account. Couldn't believe how quick it was - and because of this my free flight was still there and available. Just lovely.

I submitted mined in at 7:30 A.M yesterday and today around 8:30 A.M , i received my points in VX
metoo is offline  
Old Jun 26, 2016, 9:58 am
  #480  
 
Join Date: May 2015
Location: LAX, BUR
Programs: AS,AA,JB, HH Gold, Starriott Titanium Elite, Hyatt Explorist, Global Entry
Posts: 1,929
Originally Posted by metoo
Did you get an email from SPG " we received your starpoints transferred request" shortly after submitting the transfer?

Also, when you transferred, was there a pop up window asking you to fill in the amount you want?

I submitted Saturday at 7:30 AM PST and nothing this morning for VX
The popup window showed the completed details the same as the email I got.

Number of Starpoints transferred: 40,001
Bonus Starpoints applied to transfer:* 10,000
Transfer ratio: 1 : 1
Total frequent-flyer miles/points: 50,001
mhdena is offline  

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