Feb 13, 2017, 9:27 am
Last edit by: KENNECTED
Official Announcement
American Express and Starwood enhance cobrand credit card benefits
Will the additional cardholders on my Starwood Business Amex account get access to the Sheraton Club lounge? What about guests in additional rooms I'm also paying for?
"This benefit is for Basic Card Members only on Starpoint Eligible Rate reservations...Sheraton Club lounge access is limited to the eligible Card Member and a guest staying in the same room for the duration of the stay, regardless of how many rooms have been reserved." (See Starwood FAQs.)
Which hotel brands with the Sheraton name will offer the lounge benefit?The benefit is offered at all Sheraton-branded properties, including Sheraton Grand hotels, with the exception of any Luxury Collection property. It is not available at Four Points by Sheraton hotels.
Club access if I book my stay with points or cash+points?
Per Starwood Lurker, yes.
American Express and Starwood enhance cobrand credit card benefits
Will the additional cardholders on my Starwood Business Amex account get access to the Sheraton Club lounge? What about guests in additional rooms I'm also paying for?
"This benefit is for Basic Card Members only on Starpoint Eligible Rate reservations...Sheraton Club lounge access is limited to the eligible Card Member and a guest staying in the same room for the duration of the stay, regardless of how many rooms have been reserved." (See Starwood FAQs.)
Which hotel brands with the Sheraton name will offer the lounge benefit?The benefit is offered at all Sheraton-branded properties, including Sheraton Grand hotels, with the exception of any Luxury Collection property. It is not available at Four Points by Sheraton hotels.
Club access if I book my stay with points or cash+points?
Per Starwood Lurker, yes.
How Is SPG Amex Business Card Access to Sheraton Lounges Fulfilled at the Hotels?
May 10, 2016, 6:10 am
#91
Company Representative - Starwood
Join Date: Aug 2011
Programs: SPG
Posts: 713
Hi girlsmom4,
Thank you for reaching out regarding the Sheraton Miyako Hotel Tokyo. Our team is following up with the hotel and we will advise you of our findings.
Feel free to let us know if you have any further questions.
All the best,
Alice Kons
Social Media Specialist
Starwood Hotels & Resorts Worldwide
[email protected]
Last edited by Starwood Lurker IV; May 10, 2016 at 8:05 am
May 11, 2016, 4:31 pm
#92
Join Date: Jul 2010
Posts: 113
Hi girlsmom4,
Thank you for reaching out regarding the Sheraton Miyako Hotel Tokyo. Our team is following up with the hotel and we will advise you of our findings.
Feel free to let us know if you have any further questions.
All the best,
Alice Kons
Social Media Specialist
Starwood Hotels & Resorts Worldwide
[email protected]
Thank you for reaching out regarding the Sheraton Miyako Hotel Tokyo. Our team is following up with the hotel and we will advise you of our findings.
Feel free to let us know if you have any further questions.
All the best,
Alice Kons
Social Media Specialist
Starwood Hotels & Resorts Worldwide
[email protected]
May 12, 2016, 1:27 pm
#93
Join Date: Jan 2002
Location: DTW
Programs: Platinum: Delta, Starwood, Priority Club. Hyatt-Diamond, TA
Posts: 939
As with my upcoming stay at the Sheraton AMS, I always email the property directly to get a written confirmation concerning club access.
May 12, 2016, 1:38 pm
#94
Company Representative - Starwood
Join Date: Nov 2000
Location: Austin, Texas
Programs: Marriott Employee Level
Posts: 31,593
Best regards,
William R. Sanders
Social Media Specialist
Starwood Hotels & Resorts Worldwide
[email protected]
May 14, 2016, 7:07 am
#96
Join Date: May 2011
Programs: SPG Plat, Hilton Diamond, BA Exec Continental, AAdvantage, Virgin,
Posts: 47
Is there any card for UK residents that gives Club room access...I am lifetime gold and had Platinum a couple of times but unfortunately dont travel as much to places with SPG properties nowadays so it is difficult to rack up enough to achieve Platinum but would really like a way to get club access for the 20 or so nights I will likely do this year.
May 16, 2016, 11:36 am
#97
Company Representative - Starwood
Join Date: Nov 2000
Location: Austin, Texas
Programs: Marriott Employee Level
Posts: 31,593
None of which we are aware.
Best regards,
William R. Sanders
Social Media Specialist
Starwood Hotels & Resorts Worldwide
[email protected]
Best regards,
William R. Sanders
Social Media Specialist
Starwood Hotels & Resorts Worldwide
[email protected]
Jun 10, 2016, 8:50 am
#98
Join Date: Feb 2013
Programs: Hyatt Globalist, MLife Gold, Marriott Gold, HHonors Gold, Caesars Diamond, Amex Plat
Posts: 5,940
Heading to London Heathrow Sheraton Skyline and would like club lounge access with my Amex SPG Business. It does not appear on the list of Sheraton's with clubs. Could someone advise? Also, has anyone checked in here and requested this access with SPG Biz?
http://sheratonclubroom.com/find/gb/england/london/
http://sheratonclubroom.com/find/gb/england/london/
Jun 10, 2016, 9:15 am
#99
Suspended
Join Date: Oct 2003
Location: New York, NY
Programs: Delta - Gold; Starwood - Platinum; HHonors - Diamond & Avis Preferred
Posts: 10,869
Heading to London Heathrow Sheraton Skyline and would like club lounge access with my Amex SPG Business. It does not appear on the list of Sheraton's with clubs. Could someone advise? Also, has anyone checked in here and requested this access with SPG Biz?
http://sheratonclubroom.com/find/gb/england/london/
http://sheratonclubroom.com/find/gb/england/london/
It's there
http://www.starwoodhotels.com/sherat...nId=1000722100
The airport is in Hayes.
Jun 10, 2016, 11:49 am
#100
Join Date: Feb 2013
Programs: Hyatt Globalist, MLife Gold, Marriott Gold, HHonors Gold, Caesars Diamond, Amex Plat
Posts: 5,940
Jun 10, 2016, 11:03 pm
#101
A FlyerTalk Posting Legend
Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM
Posts: 100,404
I don't recall the evening appetizer times as being surprising, but I do remember noticing that the wine is left out throughout the period from at least mid-afternoon through evening.
Jun 12, 2016, 7:30 pm
#102
Join Date: Feb 2013
Programs: Hyatt Globalist, MLife Gold, Marriott Gold, HHonors Gold, Caesars Diamond, Amex Plat
Posts: 5,940
Good to know. I'm a wine drinker. I'll be there by 6 PM, I imagine, so hopefully will have time for a snack and a few drinks.
Jun 20, 2016, 5:32 pm
#103
Join Date: Oct 2012
Location: Homeless
Programs: SPG Gold, Hyatt Platinum
Posts: 57
@Starwood Lurker,
Does Sheraton Hokkaido Kiroro Resort offer club lounge access for SPG biz card holders? I see they have a club lounge, but the property is not listed on sheratonclubroom.com.
Thx
Does Sheraton Hokkaido Kiroro Resort offer club lounge access for SPG biz card holders? I see they have a club lounge, but the property is not listed on sheratonclubroom.com.
Thx
Jun 20, 2016, 5:37 pm
#104
Company Representative - Starwood
Join Date: Nov 2000
Location: Austin, Texas
Programs: Marriott Employee Level
Posts: 31,593
Best regards,
William R. Sanders
Social Media Specialist
Starwood Hotels & Resorts Worldwide
[email protected]
Jul 15, 2016, 6:04 pm
#105
Join Date: Jul 2010
Posts: 113
Followup: I just returned from a stay at the Sheraton Miyako Tokyo and they do indeed give access to the club with the SPG Amex Business card. Lovely club!