So is check-in at 3 or isn't it?
May 20, 2015, 9:26 am
#106
Join Date: Feb 2013
Location: CMH, West Coast
Programs: AA Executive Platinum, oneworld emerald
Posts: 2,741
The hospitality industry, fortunately, has a lot of competition. In major (and even minor) cities, there are an array of lodging options. I really don't care if this is an isolated incident; if a property is going to pull this crap on an elite member, even once, I don't want to stay there.
May 20, 2015, 10:07 am
#107
FlyerTalk Evangelist
Join Date: Nov 2003
Location: South Florida
Programs: AA LTG (EXP), Hilton Silver (Dia), Marriott LTP (PP), SPG LTG (P) > MPG LTPP
Posts: 11,329
The hospitality industry, fortunately, has a lot of competition. In major (and even minor) cities, there are an array of lodging options. I really don't care if this is an isolated incident; if a property is going to pull this crap on an elite member, even once, I don't want to stay there.
May 20, 2015, 10:23 am
#108
FlyerTalk Evangelist
Join Date: Jun 2004
Location: MSP
Programs: DL PM, MM, NR; HH Diamond, Bonvoy LT Gold, Hyatt Explorist, IHG Diamond, others
Posts: 12,159
The hospitality industry, fortunately, has a lot of competition. In major (and even minor) cities, there are an array of lodging options. I really don't care if this is an isolated incident; if a property is going to pull this crap on an elite member, even once, I don't want to stay there.
May 21, 2015, 8:31 pm
#109
Join Date: Jul 2008
Location: NYC
Programs: AA EXP, SPG Plat, Marriott Silver, HH Gold
Posts: 797
I've certainly gotten calls at 3:55-3:59pm when I had late checkout and had housekeeping knock on my door at exactly 4pm as I was gathering my luggage.
Strange that a manager wouldn't have thought of a temporary room to freshen up / put your things down while your VIP rooms were being prepared, and I think we should all proactively suggest such a thing if it was important.
Strange that a manager wouldn't have thought of a temporary room to freshen up / put your things down while your VIP rooms were being prepared, and I think we should all proactively suggest such a thing if it was important.