Problems with spg.com
Apr 12, 2015, 3:14 pm
#17
Original Poster
Join Date: Mar 2006
Location: YQR
Programs: Nexus/GE, UA/MPG, Bonvoy Tit, LTP
Posts: 1,294
Hi Fizzer,
My apologies for the inconveniences.
If you still could not access your account after clearing browser cache, please provide your account information via private message or email. We will have our teach team look into this for you.
Best Regards,
Christina Zhou
Social Media Specialist
Starwood Hotels & Resorts Worldwide
[email protected]
My apologies for the inconveniences.
If you still could not access your account after clearing browser cache, please provide your account information via private message or email. We will have our teach team look into this for you.
Best Regards,
Christina Zhou
Social Media Specialist
Starwood Hotels & Resorts Worldwide
[email protected]
Hi Christina,
Thanks again. PM sent as still unable to log on.
Apr 12, 2015, 4:57 pm
#18
Join Date: Mar 2007
Posts: 3,990
Changed password. Working fine here.
Cheers,
Cheers,
Apr 14, 2015, 10:35 pm
#19
Original Poster
Join Date: Mar 2006
Location: YQR
Programs: Nexus/GE, UA/MPG, Bonvoy Tit, LTP
Posts: 1,294
I would like to give a public shout out to Christina, who worked behind the scenes to resolve this issue for me. Thank you. Another reason to love SPG
Apr 15, 2015, 3:14 am
#20
Join Date: May 2012
Location: SIN
Programs: JL GC | Marriott LT Silver | Global Entry | SQ Silver
Posts: 6,819
^
Jul 14, 2015, 8:11 am
#21
Join Date: Feb 2009
Location: SJC/PIT
Programs: AA EXP, AS 75K, TK Elite
Posts: 519
Looks like I'm having the same issue for the last few days: tried to log in with the original password, redirected to password change page. Entering a new password (twice) results in this "system error" message. Requested a temporary password and used it, same thing. Cleared cache, same. Tried on Chrome, Firefox, IE all with failure. Anyone having the same issue lately?
Jul 14, 2015, 12:27 pm
#22
Join Date: Feb 2013
Location: Miami, FL
Programs: UA 1MM, AA Plat, Marriott LT Titanium, Hyatt Glob, IHG ♢ Amb, Hilton ♢, Hertz Pres
Posts: 6,016
Looks like I'm having the same issue for the last few days: tried to log in with the original password, redirected to password change page. Entering a new password (twice) results in this "system error" message. Requested a temporary password and used it, same thing. Cleared cache, same. Tried on Chrome, Firefox, IE all with failure. Anyone having the same issue lately?