Last edit by: bhrubin
Expert Review (posted to Luxury Forum) from May 2018:
https://www.flyertalk.com/hotel-revi...g-service-2621
https://www.flyertalk.com/hotel-revi...g-service-2621
Suiran, a Luxury Collection Hotel, Kyoto, Japan [Master Thread]
#121
Join Date: Sep 2011
Location: SNA
Programs: AA EXP, Hilton Diamond, Hyatt Globalist, IHG Plat, Marriott Gold, National EE
Posts: 1,202
Staying here now for a one night stop on my honeymoon. The room is marvelous, location is charming, and restaurant is adequate. Wish we had one more night here.
As a plat, was upgraded to a king room from a twin. The room is ludicrously big for Japan, but has no onsen and is not a suite unlike some other posters.
As a plat, was upgraded to a king room from a twin. The room is ludicrously big for Japan, but has no onsen and is not a suite unlike some other posters.
#123
Join Date: Dec 2015
Posts: 22
Has anyone stayed here with kids? I'm curious about their policy on occupancy regarding children, and will be traveling with five other adults and four little ones and I want to specifically stay in the futon room.
I had AMEX Platinum Concierge speak with them, but, unless the hotel staff misunderstood the woman, she was given a typical Japanese run-around answer to my question ("We don't have a room that holds six adults [oh... but they do, according to the website] but if you want, we can arrange you three [Western-style bed] rooms for the night at $2000/room, including breakfast."
I'll probably just give them a call myself and speak with them in Japanese about the specific room and their policy regarding children, but I figured AMEX might have been able to get a little more leeway out of them than I could.
I had AMEX Platinum Concierge speak with them, but, unless the hotel staff misunderstood the woman, she was given a typical Japanese run-around answer to my question ("We don't have a room that holds six adults [oh... but they do, according to the website] but if you want, we can arrange you three [Western-style bed] rooms for the night at $2000/room, including breakfast."
I'll probably just give them a call myself and speak with them in Japanese about the specific room and their policy regarding children, but I figured AMEX might have been able to get a little more leeway out of them than I could.
#124
Join Date: Jan 2016
Programs: NH Dia/SFlyer, JL Crystal/JGC, MB Plat, WoHyatt Glob, IHG Dia Amb, HHonors Dia
Posts: 281
Has anyone stayed here with kids? I'm curious about their policy on occupancy regarding children, and will be traveling with five other adults and four little ones and I want to specifically stay in the futon room.
I had AMEX Platinum Concierge speak with them, but, unless the hotel staff misunderstood the woman, she was given a typical Japanese run-around answer to my question ("We don't have a room that holds six adults [oh... but they do, according to the website] but if you want, we can arrange you three [Western-style bed] rooms for the night at $2000/room, including breakfast."
I'll probably just give them a call myself and speak with them in Japanese about the specific room and their policy regarding children, but I figured AMEX might have been able to get a little more leeway out of them than I could.
I had AMEX Platinum Concierge speak with them, but, unless the hotel staff misunderstood the woman, she was given a typical Japanese run-around answer to my question ("We don't have a room that holds six adults [oh... but they do, according to the website] but if you want, we can arrange you three [Western-style bed] rooms for the night at $2000/room, including breakfast."
I'll probably just give them a call myself and speak with them in Japanese about the specific room and their policy regarding children, but I figured AMEX might have been able to get a little more leeway out of them than I could.
#125
Join Date: Sep 2011
Location: SNA
Programs: AA EXP, Hilton Diamond, Hyatt Globalist, IHG Plat, Marriott Gold, National EE
Posts: 1,202
Has anyone stayed here with kids? I'm curious about their policy on occupancy regarding children, and will be traveling with five other adults and four little ones and I want to specifically stay in the futon room.
I had AMEX Platinum Concierge speak with them, but, unless the hotel staff misunderstood the woman, she was given a typical Japanese run-around answer to my question ("We don't have a room that holds six adults [oh... but they do, according to the website] but if you want, we can arrange you three [Western-style bed] rooms for the night at $2000/room, including breakfast."
I'll probably just give them a call myself and speak with them in Japanese about the specific room and their policy regarding children, but I figured AMEX might have been able to get a little more leeway out of them than I could.
I had AMEX Platinum Concierge speak with them, but, unless the hotel staff misunderstood the woman, she was given a typical Japanese run-around answer to my question ("We don't have a room that holds six adults [oh... but they do, according to the website] but if you want, we can arrange you three [Western-style bed] rooms for the night at $2000/room, including breakfast."
I'll probably just give them a call myself and speak with them in Japanese about the specific room and their policy regarding children, but I figured AMEX might have been able to get a little more leeway out of them than I could.
#126
Join Date: Dec 2015
Posts: 22
Stayed here in February. 2 adults and 2 children in elementary school age. Somewhere on their Japanese site you will find the notice that children elementary school age or younger stay for free in shared bedding with parents. We were quoted JPY 8,316 per extra bed or futon incl. charges and taxes but managed without.
You were in the 京月琴 room?
I would like for my uncle, aunt, cousins, and girlfriend, who I will be showing around Japan to experience the atmosphere of a Japanese-style inn, but I'm already certain they would not do well in a more authentic, rural area inn, which is why this SPG property (the futon room specifically) appeals to me.
The rate quoted included six adults plus breakfast for each, sorry for leaving out those details.
#127
Join Date: Jan 2016
Programs: NH Dia/SFlyer, JL Crystal/JGC, MB Plat, WoHyatt Glob, IHG Dia Amb, HHonors Dia
Posts: 281
I did see that, that's why I have half a mind to just book the room with six adults and show up with the kids (all but one are preschool age, he's ten) and tell them to deal. Lol
You were in the 京月琴 room?
I would like for my uncle, aunt, cousins, and girlfriend, who I will be showing around Japan to experience the atmosphere of a Japanese-style inn, but I'm already certain they would not do well in a more authentic, rural area inn, which is why this SPG property (the futon room specifically) appeals to me.
You were in the 京月琴 room?
I would like for my uncle, aunt, cousins, and girlfriend, who I will be showing around Japan to experience the atmosphere of a Japanese-style inn, but I'm already certain they would not do well in a more authentic, rural area inn, which is why this SPG property (the futon room specifically) appeals to me.
Should be no problem just to arrive without telling them in advance about the number of children, but for us it worked out fine telling them beforehand how many persons were included in our party, while pointing out to their bedding policy. And it's not only bedding and meals. If they know in advance how many children, which age and which gender, they will prepare sleeping ware (寝巻き), toothbrushes and other small items in advance.
#128
Suspended
Join Date: Aug 2013
Location: Southern California, USA
Programs: Marriott Ambassador and LTT, UA Plat/LT Gold, AA Gold
Posts: 8,764
Is there a list of must-see temples and restaurants in Kyoto...and perhaps a list of less-visited but surprisingly wonderful temples and restaurants to also consider? We will have a total of 7 nights in town (5 at Suiran and 2 at the RC).
We are major foodies. And we also love exploring temples and beautiful grounds/gardens. Thanks for any recommendations!
We are major foodies. And we also love exploring temples and beautiful grounds/gardens. Thanks for any recommendations!
#130
#132
#133
Join Date: Jan 2012
Location: HEL
Programs: SPG LTP, hotels, OWE, STE+, *G, Octopus
Posts: 5,772
But the Asian city guides are great just because of that. You have a vast selection of different quality and comfortability restaurant options. In fact the book made a world of difference between Tokyo and Kyoto visits on a trip years ago - the Tokyo guide had just come out and the Kyoto guide came out a year later. While Kyoto is considered a foodie paradise, without the book and as a first time visitor to Japan (which I'm sure you're not) it was impossible to find a memorable restaurant. Tokyo, on the other, was epic from start to finish much because of the guide.
#134
Join Date: Sep 2011
Location: SNA
Programs: AA EXP, Hilton Diamond, Hyatt Globalist, IHG Plat, Marriott Gold, National EE
Posts: 1,202
#135
Suspended
Join Date: Aug 2013
Location: Southern California, USA
Programs: Marriott Ambassador and LTT, UA Plat/LT Gold, AA Gold
Posts: 8,764
There is a small tofu restaurant walking distance from Suiran, just a little bit west. Reservations are required. When we went there last December, we were turned away at the door due to lack of reservations. I would recommend asking Suiran's concierge to help you with this. https://tabelog.com/en/kyoto/A2601/A260403/26003826/
Thanks!