Go Back  FlyerTalk Forums > Miles&Points > Discontinued Programs/Partners > Starwood | Starwood Preferred Guest
Reload this Page >

[GONE] SPG + Uber Partnership - Earn Starpoints with Uber Rides - ENDED 17 DEC 2017

Old Feb 24, 2015, 10:48 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: yosithezet
Promo Landing Page: https://www.spg.com/uber
SPG + Uber FAQ: https://www.spgpromos.com/uber/?acti...M=UberLink_DEF
SPG + Uber T&Cs: https://www.spgpromos.com/uber/?acti...M=UberLink_DEF

UPDATE: October 26, 2017
Effective December 17, 2017 the SPG partnership with Uber will come to an end.

Members who have met all of the requirements to earn Starpoints in accordance with the SPG-Uber benefits program, including, without limitation, having a Stay posted to their SPG Member account for the current calendar year will continue to earn Starpoints on Uber rides up until 11:59PM on December 17, 2017.

If the stay overlaps with the program end date, you will still earn 2 starpoints per USD 1 spent on Uber rides taken during your stay. Any rides taken after 11:59 on December 17, 2017 even if taken during a stay that originated on or before December 17, 2014 will not earn starpoints on that uber ride.

Frequently Asked Questions

When will members stop earning Starpoints on their Uber rides?
Members who have met all of the requirements to earn Starpoints in accordance with the SPG-Uber benefits program, including, without limitation, having a Stay posted to their SPG Member account for the current calendar year will continue to earn Starpoints on Uber rides up until 11:59PM on December 17, 2017, subject to applicable limits.

If members have a stay that overlaps with the program end date, will they still earn 2 Starpoints per US$1 spent on Uber rides taken during the stay?
Yes, members who check-in for a Stay prior to 11:59PM on December 17, 2017 and have an Uber pick-up time prior to 11:59PM on December 17, 2017, subject to applicable limits, will earn 2 Starpoints for every U.S. dollar or its foreign equivalent denomination spent for fares on the Uber ride(s). Any rides taken after 11:59PM on December 17, 2017, even if taken during a stay that originated on or prior to December 17, 2017, will not earn Starpoints on the Uber ride(s). To earn Starpoints for any Uber ride the member must have met all of the requirements to earn Starpoints in accordance with the SPG-Uber benefits program, including, without limitation, having a Stay posted to their SPG Member account for the current calendar year.

Why did I recently have a delay in my Starpoints posting for my Uber rides?
An issue was identified affecting Uber rides over the last month that delayed the posting of points to member accounts. We have since fixed this issue and members should receive all ride credits within the stated 2-4 week period.

UPDATE: January 18, 2017
Uber Partnership Update
  • During Hotel stay: Members will earn two Starpoints per US$1 spent with Uber (versus two, three or four Starpoints per US$1, depending on member tier).
  • Everyday: members will earn one Starpoint per US$2 spent with Uber (versus one Starpoint per US$1).

With your SPG and Uber accounts linked and you have met a requirement of ONE qualifying stay in the current calendar year, SPG members will earn 1 point per dollar spent with Uber on every day rides. For rides during stays, SPG members will earn 2 points per dollar spent on Uber (Preferred), 3 points per (Gold or Platinum), or 4 points per (Plat75).

There is a maximum of $10,000 in points-earning spend with Uber per calendar year. This means that you could have up to 40,000 SPG points with this promotion (if you were a Plat75 and only used Uber while on SPG stays and maxed out $10,000 in Uber services).

Bangkok - Charged in local currency THB.
Beijing - Charged in USD.
Delhi - Charged in local currency INR.
Guangzhou - Charged in USD.
Ho Chi Minh City - Charged in local currency VND.
Hong Kong - Charged in local currency HKD.
London - Charged in local currency GBP (American Express)
Hyderabad - Charged in local currency INR.
Kolkata - Charged in local currency INR.
Kuala Lumpur - Charged in local currency MYR.
Mumbai - Charged in local currency INR.
Penang - Charged in local currency MYR.
Seoul - Charged in local currency KRW.
Santiago de Chile - Charged in local currency CLP when using MC, charged in USD when using Amex.
Shanghai - Charged in USD.
Singapore - Charged in local currency SGD.
Taipei - Charged in local currency TWD.
Tokyo - Charged in local currency JPY.
Toronto - Charged in local currency CAD.
UAE - Charged in local currency AED
Print Wikipost

[GONE] SPG + Uber Partnership - Earn Starpoints with Uber Rides - ENDED 17 DEC 2017

 
Old Sep 29, 2017, 6:29 pm
  #616  
Marriott Contributor Badge
 
Join Date: Jan 2009
Location: TUL
Programs: AA EXP 2MM; Marriott Titanium; Hilton Diamond; Hyatt Explorist; Vistana 5* Elite; Nat'l Exec Elite
Posts: 6,177
Originally Posted by controller1
Anyone experiencing a slowdown in Uber activity posting? My experience has had Uber activity posted to my Starpoint account within 48 hours. I had several Uber rides, in conjunction with a Starwood stay, seven days ago and nothing has posted.
Originally Posted by mysterym
patience is a virtue

follow the instructions above your post if its been more than four weeks
UPDATE: It's been four weeks and I just submitted a request for credit for the five Uber trips in conjunction with a Starwood stay.

Patience is a virtue which sometimes yields no results.
controller1 is offline  
Old Sep 29, 2017, 8:51 pm
  #617  
Marriott Contributor Badge
 
Join Date: Aug 2017
Programs: DL DM, Marriott Amb, Hertz PC, Natl EE
Posts: 285
Strange, mine post in just a couple days, maybe a week at most.
CommentatusMaximus is offline  
Old Oct 2, 2017, 4:39 pm
  #618  
 
Join Date: Aug 2014
Location: 42.1% in PDX , 49.9% in PVG & 8% in the air somewhere
Programs: Marriott Ambassador Elite, UA 1K, AS MVP GLD 75K, DL Pt
Posts: 1,086
Originally Posted by controller1
UPDATE: It's been four weeks and I just submitted a request for credit for the five Uber trips in conjunction with a Starwood stay.

Patience is a virtue which sometimes yields no results.
Just activated my UBER and posting in a couple days, but my Q4 promo still waiting.........
chipmaster is offline  
Old Oct 2, 2017, 7:11 pm
  #619  
Marriott Contributor Badge
 
Join Date: Jan 2009
Location: TUL
Programs: AA EXP 2MM; Marriott Titanium; Hilton Diamond; Hyatt Explorist; Vistana 5* Elite; Nat'l Exec Elite
Posts: 6,177
Originally Posted by controller1
UPDATE: It's been four weeks and I just submitted a request for credit for the five Uber trips in conjunction with a Starwood stay.

Patience is a virtue which sometimes yields no results.
Starwood Research indicated a system glitch had unlinked my SPG and Uber accounts on June 30. I re-linked the accounts and was told my previous Uber rides should post within three business days.
controller1 is offline  
Old Oct 7, 2017, 9:48 am
  #620  
Moderator: Hyatt Gold Passport & Star Alliance
 
Join Date: May 1998
Location: London, UK
Programs: UA-1K 3MM/HY- LT Globalist/BA-GGL/GfL
Posts: 12,034
I've not had any Uber credits for about 4 weeks but my accounts still says that the accounts are linked. I have messaged SPG support but they have not been much help.

Anyone having the same experience.
Markie is online now  
Old Oct 7, 2017, 12:03 pm
  #621  
 
Join Date: Sep 2009
Programs: United GS/MM, Marriott LT Titanium Elite
Posts: 242
Originally Posted by Markie
I've not had any Uber credits for about 4 weeks but my accounts still says that the accounts are linked. I have messaged SPG support but they have not been much help.

Anyone having the same experience.
Mine usually post in waves, so I'll get a couple weeks worth of points post at the same time. Four weeks seems a little too long though.
supergabe is offline  
Old Oct 14, 2017, 7:27 am
  #622  
 
Join Date: Dec 2000
Location: New York City
Programs: AA EXP, DL DM, SPG Plat, Hilton Gold
Posts: 2,125
All of a sudden my Ubers have stopped posting. Has been almost two weeks now - account still shows linked and I am in an Uber at least once a day! Ugh. So weird
LPCJr likes this.
mizzou miles is offline  
Old Oct 15, 2017, 12:12 am
  #623  
 
Join Date: Jun 2011
Posts: 3,522
Originally Posted by mizzou miles
All of a sudden my Ubers have stopped posting. Has been almost two weeks now - account still shows linked
Same.
nall is offline  
Old Oct 15, 2017, 12:40 am
  #624  
 
Join Date: Dec 2014
Location: New York City + Vail, CO
Programs: American Airlines Executive Platinum, Marriott Bonvoy Ambassador Elite
Posts: 3,215
Originally Posted by controller1
UPDATE: It's been four weeks and I just submitted a request for credit for the five Uber trips in conjunction with a Starwood stay.

Patience is a virtue which sometimes yields no results.
I'm also having this issue.
donotblink is offline  
Old Oct 15, 2017, 2:10 pm
  #625  
 
Join Date: Dec 2004
Location: PHL
Programs: Marriott LTT, Amtrak Select, Hertz 5*, AA Gold, IHG Plat, National Exec
Posts: 1,312
Originally Posted by mizzou miles
All of a sudden my Ubers have stopped posting. Has been almost two weeks now - account still shows linked and I am in an Uber at least once a day! Ugh. So weird
This. I contacted SPG via Plat chat last week. They basically said you need to give it 4 weeks and at that point Id have to email all the receipts in. Seems like a lot of effort.
LPCJr is offline  
Old Oct 15, 2017, 4:59 pm
  #626  
Rd3
 
Join Date: Oct 2015
Programs: HH Dia, Marriott Titanium, AA Gold, UA Silver
Posts: 192
Originally Posted by LPCJr
This. I contacted SPG via Plat chat last week. They basically said you need to give it 4 weeks and at that point I’d have to email all the receipts in. Seems like a lot of effort.
I think I’m done with Uber—had rides 3 weeks ago while at a SPG hotel, none of which have posted-the only reason I used Uber vs. Lyft was for the SPG points..the 4 times I've used Lyft since they’ve been offering SkyPesos I've got the miles in 48 hours tops…even though Delta miles aren’t worth much, at least I know I’ll get them, which I can’t say the same about Uber/SPG
Rd3 is offline  
Old Oct 15, 2017, 6:34 pm
  #627  
 
Join Date: Apr 2003
Programs: B6 Mosaic, Bonvoy LT Titanium (x SPG LT), IHG Spire, UA Silver
Posts: 5,834
I wouldnt be surprised if they just start posting once a month.
sfozrhfco is offline  
Old Oct 16, 2017, 1:05 am
  #628  
 
Join Date: Mar 2015
Posts: 1,989
Glad to know I am not the only one having issues.
It's closer to 3 weeks for me.....
PayItForward is offline  
Old Oct 16, 2017, 8:06 am
  #629  
 
Join Date: Dec 2011
Location: Chennai
Programs: Aeroplan, Marriott LTG, IHG Platinum
Posts: 207
Originally Posted by PayItForward
Glad to know I am not the only one having issues.
It's closer to 3 weeks for me.....
Me as well...will wait for one more week and check with SPG/Uber.
NoviceFT is offline  
Old Oct 16, 2017, 9:39 am
  #630  
Company Representative - Starwood
 
Join Date: Nov 2000
Location: Austin, Texas
Programs: Marriott Employee Level
Posts: 31,593
If anyone should reach the 4 week mark and these rides are still not posted, you should email Program Services directly at [email protected]. Attaching a screen shot of the missing rides would help facilitate a faster resolution.

Best regards,

William R. Sanders
Social Media Specialist
Starwood Hotels & Resorts LLC

[email protected]
Starwood Lurker is offline  

Thread Tools
Search this Thread

Contact Us - Manage Preferences - Archive - Advertising - Cookie Policy - Privacy Statement - Terms of Service -

This site is owned, operated, and maintained by MH Sub I, LLC dba Internet Brands. Copyright © 2024 MH Sub I, LLC dba Internet Brands. All rights reserved. Designated trademarks are the property of their respective owners.