Your World Rewards with SPG and the Emirates Skywards programs
Aug 8, 2017, 8:00 am
#106
Join Date: Jan 2015
Location: Kuwait (KW)
Programs: Qatar Airways, Hyatt, Hilton, Marriott, IHG
Posts: 2,708
Having similar issues as mentioned by mgkelly above:
- I frequently fly between KWI and DXB and have had the SPG Plat-EK Skywards link for years and 'PARTNER' always gets printed on my boarding pass.
- At KWI, I NEVER get allowed priority boarding despite showing EK ground staff their own website; they always say they've never heard of the program and despite speaking to a supervisor on the ground this past weekend, he said he didn't know about it and basically disavowed himself of any responsibility even though the black-and-white on Emirates' website clearly spelled it out. One of the boarding agents was nice enough to offer me boarding at the beginning 'as an exception.'
- I sent a complaint via the EK website form a few days ago but haven't heard anything since.
- Spoke to a supervisor at DXB who [rather apathetically and indifferently, if I may be honest] himself said he'd never heard of it and that EK ground staff are basically only informed about the benefits of their own Skywards program and not so well-versed in tie-ups with other programs and service providers, so it seems this is a bigger issue than thought. He gave me a direct e-mail to write to and said I'll get a response based on the priority/severity of the matter, so... who knows.
Aside from the few Starpoints one gets, I'm considering just switching to Flydubai or Jazeera and joining the masses rather than deal with misinformed staff who don't otherwise care. This isn't a generalization but rather a reflection of my own repeated experiences and - call it bad luck, if you will - of always coming face-to-face with surly EK staff.
khabah
- I frequently fly between KWI and DXB and have had the SPG Plat-EK Skywards link for years and 'PARTNER' always gets printed on my boarding pass.
- At KWI, I NEVER get allowed priority boarding despite showing EK ground staff their own website; they always say they've never heard of the program and despite speaking to a supervisor on the ground this past weekend, he said he didn't know about it and basically disavowed himself of any responsibility even though the black-and-white on Emirates' website clearly spelled it out. One of the boarding agents was nice enough to offer me boarding at the beginning 'as an exception.'
- I sent a complaint via the EK website form a few days ago but haven't heard anything since.
- Spoke to a supervisor at DXB who [rather apathetically and indifferently, if I may be honest] himself said he'd never heard of it and that EK ground staff are basically only informed about the benefits of their own Skywards program and not so well-versed in tie-ups with other programs and service providers, so it seems this is a bigger issue than thought. He gave me a direct e-mail to write to and said I'll get a response based on the priority/severity of the matter, so... who knows.
Aside from the few Starpoints one gets, I'm considering just switching to Flydubai or Jazeera and joining the masses rather than deal with misinformed staff who don't otherwise care. This isn't a generalization but rather a reflection of my own repeated experiences and - call it bad luck, if you will - of always coming face-to-face with surly EK staff.
khabah
May 6, 2018, 3:25 am
#107
Join Date: Feb 2018
Programs: Bonvoy :Ambassador , ALL :Diamond, Skywards :Silver, Krisflyer :Silver
Posts: 2,804
Any news about the future of this partnership ?
May 6, 2018, 6:51 am
#108
Join Date: Jan 2014
Posts: 573
News, who care if this option works good only in DXB 
May 6, 2018, 7:56 am
#109
Join Date: Feb 2018
Programs: Bonvoy :Ambassador , ALL :Diamond, Skywards :Silver, Krisflyer :Silver
Posts: 2,804
sounds like its quite useless ? 
May 9, 2018, 8:31 am
#110
Join Date: Jan 2014
Posts: 573
Refused
Yesterday at Hamburg airport bording cards marked Partner, we can use fast line for security but at gate priority bording refused ;( . Sorry please use economy queue.
Aug 17, 2018, 12:48 pm
#111
Join Date: Sep 2002
Programs: Marriott Ambassador elite & lifetime Titanium, Hyatt Globalist, Emirates Plat, Flying Blue Plat
Posts: 236
Any view on what happens to the Emirates & SPG program after the merger with Marriott tomorrow?
Oct 9, 2018, 11:42 am
#112
Join Date: Sep 2002
Programs: Marriott Ambassador elite & lifetime Titanium, Hyatt Globalist, Emirates Plat, Flying Blue Plat
Posts: 236
As an update to my previous question, there is now a website ( Your World Rewards ) that says that if Emirates Skywards & SPG accounts were linked before 15th July 2018, we continue to earn and receive benefits. This is indeed happening for me.
This is my question: my Emirates Skyward account is linked to SPG account. I have not merged the Marriott and SPG accounts yet.
Can someone (a questions for Lurkers maybe?) help me understand if I will be receiving the benefits after I merge the accounts?
This is my question: my Emirates Skyward account is linked to SPG account. I have not merged the Marriott and SPG accounts yet.
Can someone (a questions for Lurkers maybe?) help me understand if I will be receiving the benefits after I merge the accounts?
Oct 9, 2018, 11:55 am
#113
Company Representative - Starwood
Join Date: Nov 2000
Location: Austin, Texas
Programs: Marriott Employee Level
Posts: 31,593
Best regards,
William R. Sanders
Social Media Specialist
Marriott International
[email protected]
Oct 9, 2018, 12:00 pm
#114
Join Date: Nov 2008
Programs: SPG-Plat, Hilton-Diamond, Club Carlson-Silver, Cathay-Diamond, Virgin-Gold
Posts: 2,183
I have had no points since the merger post to my Emirates Account. Is this another IT glitch we have to patiently wait to be resolved? Have other people had points since the merger?
Oct 9, 2018, 1:07 pm
#115
Join Date: Feb 2018
Programs: Bonvoy :Ambassador , ALL :Diamond, Skywards :Silver, Krisflyer :Silver
Posts: 2,804
I got mine.
Merged my spg account into rc account.
there are no mention anywhere about this in my rc account pages, but i got points from my emirates flights
Merged my spg account into rc account.
there are no mention anywhere about this in my rc account pages, but i got points from my emirates flights
Dec 2, 2018, 3:19 am
#116
Join Date: Apr 2012
Location: perth
Programs: SPG(LTG), QANTAS gold, Korean, Accor Plat
Posts: 1,500
Benefits when flying Emirates
Previously I had linked my SPG account to my Emirates account. There were a number of benefits to be accrued. What has happened since the merger, is the agreement still in place? I have searched both Emirates and Marriott but there I am having trouble finding that specific association. Of course my skywards was linked to my old SPG number which has been replaced with a new Marriott number. Can anyone clarify what the status is now? I am currently Marriott plat and Emirates nothing.
Dec 2, 2018, 10:12 am
#117
Join Date: Feb 2018
Programs: Bonvoy :Ambassador , ALL :Diamond, Skywards :Silver, Krisflyer :Silver
Posts: 2,804
I believe it is.
I linked my SPG account and my Skywards account prior to merge.
I was then merge my SPG account to my RC Rewards account (retain my RCR number) and I still receive those extra Emirates miles and SPG (now MR) points
Btw I got MR Pltpa and EK silver
I linked my SPG account and my Skywards account prior to merge.
I was then merge my SPG account to my RC Rewards account (retain my RCR number) and I still receive those extra Emirates miles and SPG (now MR) points
Btw I got MR Pltpa and EK silver
Dec 2, 2018, 3:09 pm
#118
Join Date: Apr 2012
Location: perth
Programs: SPG(LTG), QANTAS gold, Korean, Accor Plat
Posts: 1,500
It is encouraging to hear. Did you receive priority checkin or boarding or did you receive that from your Emirates status?
Dec 2, 2018, 10:39 pm
#119
Join Date: Feb 2018
Programs: Bonvoy :Ambassador , ALL :Diamond, Skywards :Silver, Krisflyer :Silver
Posts: 2,804
Dec 3, 2018, 3:39 am
#120
Join Date: Apr 2012
Location: perth
Programs: SPG(LTG), QANTAS gold, Korean, Accor Plat
Posts: 1,500
From https://emiratesskywards.theemirates...-world-rewards