Go Back  FlyerTalk Forums > Miles&Points > Discontinued Programs/Partners > Starwood | Starwood Preferred Guest
Reload this Page >

SPG Keyless (mobile, keyless check-in) - Now Live [Master Thread]

Register
Community
Wiki Posts
Today's Posts
Search
Old Mar 30, 2015, 12:29 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: lcpteck
SPG Keyless


List of SPG Keyless properties

Aloft Abu Dhabi
Aloft Arundel Mills
Aloft Asheville Downtown
Aloft Atlanta Downtown
Aloft Austin at The Domain
Aloft Beachwood
Aloft Beijing, Haidian
Aloft Birmingham Soho Square
Aloft Bogota Airport
Aloft Bolingbrook
Aloft Broomfield Denver
Aloft Brussels Schuman
Aloft Buffalo Airport
Aloft Bursa Hotel
Aloft BWI Baltimore Washington International Airport
Aloft Calgary University
Aloft Cancun
Aloft Cessna
Aloft Chapel Hill
Aloft Charleston Airport & Convention Center
Aloft Charlotte Ballantyne
Aloft Charlotte Uptown at the EpiCentre
Aloft Chesapeake
Aloft Chicago City Center
Aloft Chicago O'Hare
Aloft Cleveland Downtown
Aloft Cupertino
Aloft Dalian
Aloft Dallas Downtown
Aloft Denver Downtown
Aloft Denver International Airport
Aloft Detroit
Aloft Dongguan Songshan Lake
Aloft Dulles Airport North
Aloft Frisco
Aloft Green Bay
Aloft Guadalajara
Aloft Haiyang
Aloft Harlem
Aloft Houston by the Galleria
Aloft Jacksonville Airport
Aloft Jacksonville Tapestry Park
Aloft Kuala Lumpur Sentral
Aloft Las Colinas
Aloft Leawood-Overland Park
Aloft Lexington
Aloft Liverpool
Aloft London Excel
Aloft Miami - Brickell
Aloft Miami Doral
Aloft Milwaukee Downtown
Aloft Minneapolis
Aloft Montréal Airport
Aloft Mount Laurel
Aloft Nanhai, Foshan
Aloft Nashville West End
Aloft Nashville-Cool Springs
Aloft New Orleans Downtown
Aloft New York Brooklyn
Aloft Oklahoma City Downtown Bricktown
Aloft Ontario-Rancho Cucamonga
Aloft Orlando Downtown
Aloft Panama
Aloft Philadelphia Airport
Aloft Phoenix-Airport
Aloft Plano
Aloft Portland Airport at Cascade Station
Aloft Richmond West
Aloft Rogers-Bentonville
Aloft San Antonio Airport
Aloft San Francisco Airport
Aloft Seoul Gangnam
Aloft Silicon Valley
Aloft Sunnyvale
Aloft Tallahassee Downtown
Aloft Tampa Downtown
Aloft Tempe
Aloft Tucson University
Aloft Tulsa
Aloft Tulsa Downtown
Aloft Vaughan Mills
Aloft Winchester
Aloft Yancheng
Aloft Zhengzhou Shangjie
Aloft Zhengzhou Zhengdong New District
Element Arundel Mills
Element Dallas Fort Worth Airport North
Element Denver Park Meadows
Element Ewing Princeton
Element Fargo
Element Frankfurt Airport
Element Hanover Lebanon
Element Harrison - Newark
Element Houston Vintage Park
Element Las Vegas Summerlin
Element Lexington
Element Miami Doral
Element Miami International Airport
Element New York Times Square West
Element Omaha Midtown Crossing
Element Suzhou Science and Technology Town
W Atlanta - Buckhead
W Atlanta - Downtown
W Atlanta - Midtown
W Austin
W Barcelona
W Bogota Hotel
W Boston
W Chicago - City Center
W Chicago - Lakeshore
W Dallas - Victory
W Doha Hotel & Residences
W Fort Lauderdale
W Guangzhou
W Hoboken
W Hollywood
W Hong Kong
W Istanbul
W London - Leicester Square
W Los Angeles - Westwood
W Mexico City
W Minneapolis - The Foshay
W Montréal
W New Orleans - French Quarter
W New York - Downtown
W New York - Times Square
W New York - Union Square
W Paris - Opéra
W Retreat & Spa Bali - Seminyak
W Retreat Koh Samui
W San Francisco
W Santiago
W Scottsdale
W Seattle
W Seoul - Walkerhill
W Singapore - Sentosa Cove
W South Beach
W Taipei
W Washington D.C.
Print Wikipost

SPG Keyless (mobile, keyless check-in) - Now Live [Master Thread]

 
Thread Tools
 
Search this Thread
 
Old Dec 27, 2014, 12:10 am
  #91  
 
Join Date: May 2005
Location: SFO
Programs: United-1K, Million Miler; SPG-Titanium and Lifetime Platinum; Globalist
Posts: 198
Originally Posted by travelismylife
I have stayed at 4 different us hotels in the past 4 days and each one had my room number on my key packet.
I am in 3+ hotels per week. I can't think of the last time the number wasn't on the key packet.
sscott77 is offline  
Old Dec 27, 2014, 12:19 am
  #92  
 
Join Date: Dec 2001
Location: Nomad
Programs: AA MM EP, QF Gold, UA Silver, Hyatt Globalist, Marriott LTT, HH Gold, National Exec, Hertz PC
Posts: 1,107
Originally Posted by travelswithmyself
Aren't hotels especially those in the USA not supposed to write room numbers on the wallets any more?
I believe the opposite is the case: agents are supposed to only write the room number on wallets and not say the room number to avoid someone overhearing and following someone to their room.
merrickdb is offline  
Old Mar 17, 2015, 11:55 am
  #93  
 
Join Date: Jan 2014
Location: ORD
Programs: UA 1k, SPG Plat 100
Posts: 619
Got the "not supported" message on my Xperia Z3c. But since I read this thread and know it's BT and not NFC, I don't really mind since I don't leave BT on.

One thing I don't fully understand is that, since this is a BT solution, and BT has a range of about 10m, how is the door not unlocked any time your phone is within 10m of the door? Like, say, when it's on the desk in the room.
Boo_Radley is offline  
Old Mar 17, 2015, 3:29 pm
  #94  
Marriott Contributor Badge
 
Join Date: Apr 2012
Location: Canada
Programs: AC E50k, A3*G, UA*S, MR Titanium, HHonors Gold, Carlson Gold, NEXUS
Posts: 3,669
Originally Posted by EuropeanPete
I suspect most people keep their SPG cards in the little wallets they're given and so nothing is new with that.
With the knowledge that this is a security issue, I leave the "wallet" in the room and keep my key card in my pocket, separate from my wallet, so that the key is less likely to get filched.
pewpew is offline  
Old Mar 29, 2015, 3:29 pm
  #95  
 
Join Date: May 2012
Programs: Marriott Titanium (Lifetime Platinum), AA Platinum Pro
Posts: 310
Do you all think a wiki for the hotels actively using SPG keyless would be beneficial?

I have heard of many hotels starting to use it now, specifically W hotels, that are not yet listed on the SPG keyless page.
joeypore is offline  
Old Mar 30, 2015, 12:24 am
  #96  
Original Poster
 
Join Date: May 2012
Location: SIN
Programs: JL GC | Marriott LT Silver | Global Entry | SQ Silver
Posts: 6,819
Originally Posted by joeypore
Do you all think a wiki for the hotels actively using SPG keyless would be beneficial?

I have heard of many hotels starting to use it now, specifically W hotels, that are not yet listed on the SPG keyless page.
I think that's a great idea.

Let the crowdsourcing begin! Added the initial list to wiki.
Last edited by lcpteck; Mar 30, 2015 at 12:30 am
lcpteck is offline  
Old Mar 31, 2015, 11:24 pm
  #97  
 
Join Date: May 2012
Programs: Marriott Titanium (Lifetime Platinum), AA Platinum Pro
Posts: 310
I spoke with a lady from the W Chicago Lakeshore, where she said they have already started using this. Can anyone who's stayed there recently confirm this?
joeypore is offline  
Old Apr 1, 2015, 10:47 am
  #98  
Company Representative - Starwood
 
Join Date: Nov 2000
Location: Austin, Texas
Programs: Marriott Employee Level
Posts: 31,593
Originally Posted by joeypore
I spoke with a lady from the W Chicago Lakeshore, where she said they have already started using this. Can anyone who's stayed there recently confirm this?
W Chicago Lakeshore is currently set up for SPG Keyless.

Best regards,

William R. Sanders
Social Media Specialist
Starwood Hotels & Resorts Worldwide

[email protected]
Starwood Lurker is offline  
Old Apr 1, 2015, 11:46 am
  #99  
 
Join Date: Jan 2012
Location: NYC
Programs: Delta DM, SPG Plat 100 (LT Gold), IHG Spire, Hyatt Diamond, HH Gold, National EE, Hertz Prez Circle
Posts: 473
Has anyone had success when checking in to a hotel after midnight using Keyless? Had the W Hollywood tell me in January they couldn't push the key to my phone because I got to the hotel at 1AM and the system would no longer allow me to be checked in from the previous day (even though my Your24 preference had been set as such). No big loss - wound up with plastic keys, but curious if that hurdle had been overcome yet.
landeej is offline  
Old Apr 1, 2015, 12:04 pm
  #100  
Original Poster
 
Join Date: May 2012
Location: SIN
Programs: JL GC | Marriott LT Silver | Global Entry | SQ Silver
Posts: 6,819
Originally Posted by Starwood Lurker
W Chicago Lakeshore is currently set up for SPG Keyless.
Added to wiki.
lcpteck is offline  
Old Apr 1, 2015, 12:39 pm
  #101  
Company Representative - Starwood
 
Join Date: Nov 2000
Location: Austin, Texas
Programs: Marriott Employee Level
Posts: 31,593
Originally Posted by lcpteck
Added to wiki.
Didn't even realize that this was being kept track of in the wiki, so I've added the rest of the properties currently set up for SPG Keyless.

Best regards,

William R. Sanders
Social Media Specialist
Starwood Hotels & Resorts Worldwide

[email protected]
Starwood Lurker is offline  
Old Apr 1, 2015, 8:03 pm
  #102  
Original Poster
 
Join Date: May 2012
Location: SIN
Programs: JL GC | Marriott LT Silver | Global Entry | SQ Silver
Posts: 6,819
^

Heard Aloft Kuala Lumpur will be ready in a few months time as well.
lcpteck is offline  
Old Apr 2, 2015, 3:52 am
  #103  
 
Join Date: Nov 2002
Location: London, UK
Programs: Not much these days: BA Silver, Bonvoy Lifetime Gold, HH Gold
Posts: 1,326
Trying Keyless at W Times Square. Key wasn't pushed to phone, possibly due to ID check requirements, but setup took about 10 minutes with front desk staff on the phone to "the office" trying to sort it out.

Was told you can't register multiple phones for one stay, so although I could register my husband's phone as Keyless on my SPG ID, it didn't work. So he has a plastic key.

All in all, interesting use of technology, the actual unlocking works fine, but the process needs fine tuning and I would only use as a solo traveller for now.
Morland is offline  
Old Apr 23, 2015, 7:06 pm
  #104  
 
Join Date: Jan 2009
Location: SEA
Programs: SPG Platinum (Lifetime Gold), AA Lifetime Gold, HHonors Diamond, Hertz President's Circle
Posts: 182
Will be trying the keyless system tomorrow for the first time. I am traveling with someone else and curious if there is an option to "send" them a key to their phone? From what I can tell, I would need to register their device on my SPG account in order for them to use the keyless feature.

If not, then will the system allow me to go keyless but for my companion to use a physical key?

Also excited that I will have my Apple Watch tomorrow in time to test it out.. I have high hopes!
ORDMD80 is offline  
Old Apr 23, 2015, 8:02 pm
  #105  
Original Poster
 
Join Date: May 2012
Location: SIN
Programs: JL GC | Marriott LT Silver | Global Entry | SQ Silver
Posts: 6,819
Originally Posted by ORDMD80
Also excited that I will have my Apple Watch tomorrow in time to test it out.. I have high hopes!
Cool, let us know how your Apple Watch test goes. ^
lcpteck is offline  



Advanced Search
Reply Closed Thread Share
Forum Jump

Contact Us - Manage Preferences - Archive - Advertising - Cookie Policy - Privacy Statement - Terms of Service -

This site is owned, operated, and maintained by MH Sub I, LLC dba Internet Brands. Copyright © 2024 MH Sub I, LLC dba Internet Brands. All rights reserved. Designated trademarks are the property of their respective owners.