Aug 13, 2015, 10:08 am
Create / design your own SPG member card in 2014?
Feb 17, 2014, 2:34 pm
#16
Join Date: Jan 2009
Location: TUL
Programs: AA EXP 2MM; Marriott Titanium; Hilton Diamond; Hyatt Explorist; Vistana 5* Elite; Nat'l Exec Elite
Posts: 6,177
I think it is interesting that a bartender believed the SPG card was "fake". I've only requested Starpoints four times at restaurants when I was not a guest. Not once did the waiter/waitress have any idea of what I was requesting nor did they act as if they had ever seen a SPG card.
Feb 17, 2014, 6:41 pm
#18
Join Date: Feb 2009
Location: DEN
Programs: Hyatt Globalist, Bonvoy Titanium, CX DM, SQ Gold
Posts: 1,607
Here are three real life examples:
1) The server wants to take the "card" (my unlocked mobile device) over to their POS station to process the points credit when you aren't staying in-house. While they do this various instant messages pop up that may be commercially sensitive or personal in nature.
2) The device's screen times out after 30 seconds and the server has to walk back over to me to ask how to turn it back on
3) The poorly trained server will demand a physical card and the F&B manager has to be involved to process my crappy points credit for my tiny lunch bill
1) The server wants to take the "card" (my unlocked mobile device) over to their POS station to process the points credit when you aren't staying in-house. While they do this various instant messages pop up that may be commercially sensitive or personal in nature.
2) The device's screen times out after 30 seconds and the server has to walk back over to me to ask how to turn it back on
3) The poorly trained server will demand a physical card and the F&B manager has to be involved to process my crappy points credit for my tiny lunch bill
Feb 17, 2014, 9:43 pm
#19
Join Date: May 2012
Location: SIN
Programs: JL GC | Marriott LT Silver | Global Entry | SQ Silver
Posts: 6,819
The worst case scenario would be when your phone dies or the app doesn't load or whatever reason the phone crashes.
I still like a physical card cause of that.
I still like a physical card cause of that.
Feb 17, 2014, 10:01 pm
#20
Join Date: May 2013
Location: SF, CA
Posts: 63
I doubt it based upon what Ive seen, but its always a possibility!
Feb 18, 2014, 6:58 am
#21
Suspended
Join Date: Oct 2003
Location: New York, NY
Programs: Delta - Gold; Starwood - Platinum; HHonors - Diamond & Avis Preferred
Posts: 10,869
Here are three real life examples:
1) The server wants to take the "card" (my unlocked mobile device) over to their POS station to process the points credit when you aren't staying in-house. While they do this various instant messages pop up that may be commercially sensitive or personal in nature.
2) The device's screen times out after 30 seconds and the server has to walk back over to me to ask how to turn it back on
3) The poorly trained server will demand a physical card and the F&B manager has to be involved to process my crappy points credit for my tiny lunch bill
1) The server wants to take the "card" (my unlocked mobile device) over to their POS station to process the points credit when you aren't staying in-house. While they do this various instant messages pop up that may be commercially sensitive or personal in nature.
2) The device's screen times out after 30 seconds and the server has to walk back over to me to ask how to turn it back on
3) The poorly trained server will demand a physical card and the F&B manager has to be involved to process my crappy points credit for my tiny lunch bill
Feb 18, 2014, 8:42 am
#22
Join Date: Jul 2003
Programs: Hilton Diamond, Starwood Lifetime Platinum, Marriott Gold, Hyatt Diamond, Delta Platinum
Posts: 2,188
Thanks for checking in.
You've arrived at the right place, but we're doing a little maintenance right now. Our updated site will be up and running in no time. Thanks for your patience, and please check in again soon
You've arrived at the right place, but we're doing a little maintenance right now. Our updated site will be up and running in no time. Thanks for your patience, and please check in again soon
I suppose so. http://www.spgpromos.com/mycard/
Feb 18, 2014, 9:59 am
#24
Company Representative - Starwood
Join Date: Nov 2000
Location: Austin, Texas
Programs: Marriott Employee Level
Posts: 31,593
Probably longer as there has been a moratorium on sending new cards for some time now. I expect it will be alive again once we cross March 1st when member status is established for 2014.
Best regards,
William R. Sanders
Social Media Specialist
Starwood Hotels & Resorts Worldwide
[email protected]
Best regards,
William R. Sanders
Social Media Specialist
Starwood Hotels & Resorts Worldwide
[email protected]
Feb 18, 2014, 11:42 am
#25
Join Date: Jan 2009
Location: YOW
Programs: AC-SE100K, AC-3MM, Marriott- LT Titanium, SPG RIP
Posts: 2,958
Probably longer as there has been a moratorium on sending new cards for some time now. I expect it will be alive again once we cross March 1st when member status is established for 2014.
Best regards,
William R. Sanders
Social Media Specialist
Starwood Hotels & Resorts Worldwide
[email protected]
Best regards,
William R. Sanders
Social Media Specialist
Starwood Hotels & Resorts Worldwide
[email protected]
Though is qualification not based on calendar year? ie Jan to December? If so, I assume member status is already determined for 2014?
Feb 18, 2014, 11:45 am
#26
Company Representative - Starwood
Join Date: Nov 2000
Location: Austin, Texas
Programs: Marriott Employee Level
Posts: 31,593
Best regards,
William R. Sanders
Social Media Specialist
Starwood Hotels & Resorts Worldwide
[email protected]
Feb 18, 2014, 12:38 pm
#27
A FlyerTalk Posting Legend
Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM
Posts: 100,409
Strange that new cards aren't sent out before March 1st, so that people receive the new cards before the old ones expire on February 28th. In all but a very few cases where some night/stay credits haven't yet posted correctly, status starting in March is surely known by now.
Feb 18, 2014, 1:18 pm
#28
Suspended
Join Date: Oct 2003
Location: New York, NY
Programs: Delta - Gold; Starwood - Platinum; HHonors - Diamond & Avis Preferred
Posts: 10,869
Strange that new cards aren't sent out before March 1st, so that people receive the new cards before the old ones expire on February 28th. In all but a very few cases where some night/stay credits haven't yet posted correctly, status starting in March is surely known by now.
Feb 18, 2014, 3:17 pm
#29
FlyerTalk Evangelist
Join Date: May 2002
Location: Pittsburgh
Programs: MR/SPG LT Titanium, AA LT PLT, UA SLV, Avis PreferredPlus
Posts: 31,008
Iirc, it's always been like this and I always find it strange. Most other programs' cards go out in Feb so they're in place by status expiration. SPG seems to like to start the process come March 1st, so there's always a flurry of "where's my card" threads/posts. As noted above, I would think all missing stays, reconciliation, etc., would be finished much earlier, but it is what it is.
(I'm assuming they won't engrave the property of my choice on a new metal card anyway
)
(I'm assuming they won't engrave the property of my choice on a new metal card anyway
)
Mar 4, 2014, 8:21 pm
#30
Join Date: Mar 2005
Location: Connecticut
Programs: SPG-PLT, DL-PLT, AA-GLD (1 MM)
Posts: 141
Design Your Member Card
Anyone else trying to design a new Membership Card for 2014? The link to "Design Your Card Now" has been bringing me to http://www.spgpromos.com/maintenance/ since last week. (My old card "expired" February 28)
I know you don't technically need a hard copy of your membership card but it's just something I kind of like to have...
I know you don't technically need a hard copy of your membership card but it's just something I kind of like to have...