stimpy

It's called stacking and I wrote about it above in my experience at this hotel. You get both FHR and SPG benefits at this and every other St. Regis. And I was not wrong about the kids pass. It existed when I was there. But reports say that it no longer exists.

And if you take the time to read and comprehend, you may note that I never, EVER said that SPG plats get food credit. I wrote about Amex FHR Cents and Plats getting the F&B credit. It should not be that difficult to understand as it has been written about by many people in this thread. Including today. I think you are just having trouble comprehending this. Maybe English is not your first language. I know I have trouble sometimes in other languages too, but when I am on a foreign language website I don't assume that I know more about the language than native speakers or try to correct them.

morepointsplease

how does this compare with Four Seasons? we will be there for 4 nights in october with 7 and 9 year old daughters. Loved the Four seasons last time (garden room, cheapest but still good) which seems to be about the same as pool suite at St Regis..

Bravada04

I asked the question earlier but didn't really recieve a response? Maybe that is telling me something already! LOL.
Never stayed at a St. Regis before and we are booked into the Westin next door for a week. For once I would like to try the St. Regis out - not a place that we would generally stay for sure as the price point is just too high for our liking.
We are thinking about it but just not sure if it would be worth it - maybe on another part of the island but it is right next door? I'm sure the Westin is clean and comfortable and obviously more casual for our liking but do you think it is worth it for us to change hotels and experience the St. Regis?
We enjoy the finer things sometimes but almost feel we might not feel comfortable there? I guess I just don't know what to expect?
My one question was about the butler service - Based on the significant difference in costs just for the rooms itself (and yes I understand if we don't want to eat every meal there we can also walk over the Westin ) .. how much does a person tip the butler on a daily basis or when we leave? Is that normal as I honestly have no idea?
Any feedback / guidance would be appreciated - or should we just stay at the Westin and save a ton of money!

wantan

curious as well. thinking of a beachside holiday somewhere in Malaysia ... backup is YTL's Pangkor Laut.

any idea how Four Season Langkawi , St Regis and Pangkor Laut would compare ?

Epicura

I have not been to Pangkor Laut so can't compare.

Any reason why you're not considering the Datai? I far preferred the Datai over the St Regis. Beach, suites and service are much better at the Datai.

Be aware that the entry level rooms at the Datai are a bit dated. I would certainly recommend the beach villa with pool, proper butler service and lots of extra's included (as opposed to the StR where I didn't even see the butler).

Pro's for the StR: you might be able to upgrade a cheaper entry level room with a SNA. But they are stingy on upgrades (we had booked 1 pool suite that was not further upgraded and 1 entry level room that was upgraded to a standard suite with a SNA). Breakfast is nice! In terms of budget the StR might be a better deal for Plats but that would not incite me to go back. I would return to the Datai.

chad75

Any further updates on how things are going with this hotel?

Looking at a six night stay in a pool suite during Oct. Any improvements to the man made beach/lagoon? The trip adviser reviews appear to be a lot more positive, but that is often an unreliable source.

ktjan

Looks like they no longer provide Bentley service, can someone confirm that? Also, according to their website, "Luxury" Airport transfers are only complimentary for guests of Panoramic Suites, Penthouse Suites, the Presidential Suite, Sunset Villas, and the Sunset Royal Villa.

margarita girl

Just completed a 3 night stay here (after spending 4 nights at The Andaman). At check-in, we were welcomed by the Director of Rooms as well as the Executive Chef who spent at least 10-15 mins chatting with us. Wow! Both came from the Ritz Carlton. The hotel is gorgeous and would fit in well as a luxury hotel anywhere in California. The lobby and hallways were all air-conditioned. However, when I go to a tropical island, I like an open air lobby and hallways so this hotel is just not for me. (I loved the St Regis Bali and The Andaman however.)

We were upgraded to a pool suite which had a beautiful garden, but no privacy as all the rooms on 2nd and 3rd floor could look into our courtyard.

Like everyone has mentioned, the beach is the biggest disappointment. I prefer to swim in an ocean over a pool any day, but the water was cloudy and the mud on the beach was simply too off-putting. I didn’t see anyone in the ocean at either the St Regis or the Westin next door.

I liked the breakfast at L’Orangerie. I made a comment to the restaurant manager that the olive oil/herb dressing was in a container where it was impossible to get anything but the top layer of oil out (wide bottom with narrow neck). Next day the dressing was in a bowl! The vegetarian signage was also confusing. It was a black and white sign with a little carrot on it. I thought it was strange that a chicken dish also had a carrot on it, but finally realized it was a chili pepper. They can look very similar on black/white signage! We mentioned that as well, but apparently this is a brand standard.

I found the staff everywhere to be super friendly and welcoming. Yes, there were a few missteps but some of it is due to language barrier so not a big deal.

Happy hour is from 4-5 at the pool bar (buy one, get one free) and also at 9:30-11:00 I think. Since we didn’t like these hours, we wandered over to the Westin where the happy hour was from 5:30-8:30 at Breeze Lounge (also BOGO). Cocktails were significantly cheaper at the Westin. 65 MYR at the St Regis vs 29 MYR at the Westin, plus Breeze Lounge gives Plats 20% off even on the BOGO price (that works out to US$2.75 for a mojito during happy hour)!

The St Regis Bar which someone reported had free drinks as a Platinum benefit was closed during our stay, so not sure if that is still offered.

Overall, a lovely stay, but for my preferences, I’ll take the Andaman any day.

margarita girl

I forgot to post a picture of the canvas relaxing areas to watch the sunset from the Kayaputi lounge. We didn't use them, but they looked pretty cool. They were first come, first served.

MoritzT

Currently at the St. Regis, sad to see that the Taittinger for breakfast has gone (and was replaced by Arthur Metz Cremant, retail around 10$ a bottle).
Or am I missing something here?

Otherwise very nice resort and breakfast, also found the food at L'Orangerie ok.

yerffej201

any recent reports?

DarthPalmer

I visited in February 2017 (yes, sometime ago now, but very soon after the St. Regis had opened). Actually, we stayed in the Westin Langkawi for a week in February. I got an amazing deal - paid about Ł85 per night including breakfast, so was already very pleased. The Westin is a great resort. Fantastic swimming pool with a pool bar. The real plus was that the St. Regis was just down the beach from the Westin. We used many of their facilities (bars, restaurants, beach, swimming pools, etc.) for the week without question. Unless you really wish to specifically stay in the St. Regis' much more expensive rooms, I would suggest staying at the Westin instead and simply using the facilities.

SHLTP

Not to be rude but this is a reason why STR not good - they should not allow Westin guests to use the pools, beach chairs etc. the pool already puny and seating limited.

Str guests are allowed to use Westin facilities but not other way around and sTR should police this better as rates so so so much higher. Paying facilities like dinner are anther matter.

DarthPalmer

I agree with you. If St. Regis were to do that, I would still recommend the Westin over the St. Regis though. The swimming pool at the Westin Langkawi is far superior to the St. Regis and the other St. Regis facilities are no better than those offered by the Westin. As for the restaurants, Kayu Puti with the seating over the water is excellent and worth a visit if staying at the Westin.

SHLTP

I AGREE w you depending on Westin rate - we found str pool so bad for a kid that we spent many days at Westin’s pools... making us wonder what was the point of paying for str to sleeps aside from the breakfast which is excellent).

I wont even get into the beach as we haven’t been there in a little over a year and they said they would improve it. But I’m not sure how they will.

Is beach still a mud pit?