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Broken elevator...compensation?

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Broken elevator...compensation?

 
   
Old Aug 2, 2013, 11:09 am
  #31  
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The time to deal with problems is at the moment they occur. If it's not important enough to deal with on the spot, it's not important. Period.

OP considered the options: A) grin and bear it; or B) move. OP came to the conclusion that A was better than B. What's changed?

On top of all of this, if you raise a problem when it's a problem, it may well get solved and maybe the property tosses in a fruit bowl or free drink or something.

This one just smacks of desperation.
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Old Aug 2, 2013, 11:31 am
  #32  
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Originally Posted by Often1
The time to deal with problems is at the moment they occur. If it's not important enough to deal with on the spot, it's not important. Period.

OP considered the options: A) grin and bear it; or B) move. OP came to the conclusion that A was better than B. What's changed?

On top of all of this, if you raise a problem when it's a problem, it may well get solved and maybe the property tosses in a fruit bowl or free drink or something.

This one just smacks of desperation.
Couldn't agree more

In addition, the OP, didn't indicate property or post in the property specific thread. If he/she really wanted to help that would name the property and post in that thread so others doing research would know there is a (potential) issue with elevators in this property.
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Old Aug 2, 2013, 11:47 am
  #33  
 
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Originally Posted by manku
Staying at a Starwood property, and our elevator has been broken since arrival (only one to our wing)...it's only a two flight climb, but I probably take it 4-5 times a day minimum, with little ones who complain. Don't really mind and can use the exercise, but when I have bags etc...it's a bit of a pain.

I could ask to move rooms, but I like our wing over the other rooms.

Is this compensation worthy (and how much), or should I just write it off?

Thanks.
Compensation worthy, no. Indeed, IMO, asking for compensation would be almost as big of an outrage as would Starwood's payment of it. Nonetheless, the property should have been willing to carry OP's bags up/down without charge.
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Old Aug 2, 2013, 11:56 am
  #34  
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Question
Originally Posted by Indelaware
Compensation worthy, no. Indeed, IMO, asking for compensation would be almost as big of an outrage as would Starwood's payment of it. Nonetheless, the property should have been willing to carry OP's bags up/down without charge.
Why when the OP chose to stay in the wing with inoperable elevators?
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Old Aug 2, 2013, 12:40 pm
  #35  
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Originally Posted by friedablass
Ooooooh - whoever starts a "compensation" thread better be ready to be flamed at ! That said, if the OP had an option to change rooms but for whatever reason chose not to, then I agree no compensation is due.

Not necessarily. If you have a good reason for a compensation, you won't get flamed.

So, my claim for a compensation: I did recently not get a free upgrade to the presidential suite when I booked the standard room. A complaint to the manager on duty did not help. I wanted to have at least free food (lunch and dinner) for the whole stay. This request was also turned down!

What kind of compensation am I entitled to?
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Old Aug 2, 2013, 1:12 pm
  #36  
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Originally Posted by TallestHotelInJapan
Not necessarily. If you have a good reason for a compensation, you won't get flamed.

So, my claim for a compensation: I did recently not get a free upgrade to the presidential suite when I booked the standard room. A complaint to the manager on duty did not help. I wanted to have at least free food (lunch and dinner) for the whole stay. This request was also turned down!

What kind of compensation am I entitled to?
You're entitled to be kicked out of the hotel right on the spot!
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Old Aug 2, 2013, 8:50 pm
  #37  
 
 
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Maybe they will give you a travel spork?

-David
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Old Aug 2, 2013, 8:53 pm
  #38  
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Originally Posted by KENNECTED
You're entitled to be kicked out of the hotel right on the spot!
I do believe the poster was making a joke.
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Old Aug 2, 2013, 9:26 pm
  #39  
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Originally Posted by mrlasssen
No but there was a pigeon on the balcony rail this morning.
Some mosquitos can be almost as big as pigeons.
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Old Aug 3, 2013, 5:41 am
  #40  
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Maybe the members of the religious group at Sheraton Maui could have demanded compensation for the pool being closed?
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Old Aug 3, 2013, 5:50 am
  #41  
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Originally Posted by ldsant
I do believe the poster was making a joke.
...So was I.
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Old Aug 3, 2013, 6:09 am
  #42  
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Originally Posted by ldsant
I do believe the poster was making a joke.
but we had so much fun
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Old Aug 3, 2013, 6:38 am
  #43  
 
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No hotel ID; no compensation.

Choosing to stay in the wing with a broken elevator; no compensation.

Having the only children on earth who don't love to run up & down stairs; no compensation.

Cheers,
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Old Aug 5, 2013, 2:07 pm
  #44  
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Originally Posted by Flews
No hotel ID; no compensation.

Choosing to stay in the wing with a broken elevator; no compensation.

Having the only children on earth who don't love to run up & down stairs; no compensation.

Cheers,
My kids just reached the age where it has become a race. Truthfully, I'm going to be starting a thread one of these days where I ask how much compensation I owe the hotel because my kid went flying and got blood all over the stairs.

BTW, for those of you who don't get the mosquito reference, check it out here.

Mike
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Old Aug 5, 2013, 2:35 pm
  #45  
 
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Originally Posted by mikeef
BTW, for those of you who don't get the mosquito reference, check it out here.
Finally!!
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