Jul 15, 2013, 5:21 pm
Last edit by: Oxon Flyer
This thread is discussing the 2013 gift. For (speculation concerning) a 2014 gift, see here.
A. Eligibility for 2013 Starwood Requalification Gift
1. Who qualifies to receive a 2013 gift?
1. What is the 2013 Gold gift?
1. Where do I register/select my gift?
2. I just enter my SPG number, click "Continue," then enter my email address and click "Submit," right?
A. Eligibility for 2013 Starwood Requalification Gift
1. Who qualifies to receive a 2013 gift?
SPG members qualify for a 2013 gift in one of three ways:
2. I'm lifetime SPG Gold/Platinum. Do I qualify?- For members who were Gold or lower in 2012,
- by completing 10 stays or 25 nights in 2013, or
- by spending $30,000 in 2013 on an SPG Amex card linked to the SPG account
- For members who were Platinum in 2012, by completing 25 stays or 50 nights in 2013
Not on that basis, no.
3. I was Platinum in 2012, but only achieved Gold in 2013. Do I qualify?No.
4. I was Platinum in 2012 and re-earned Platinum status this year. Do I qualify?Yes -- for the 2013 Platinum gift. You will not receive the Gold gift as well.
5. I was a Gold (or base-level) member in 2012 and earned Platinum status this year. Do I qualify?Yes. You qualify for both the Gold gift and the Platinum gift. Note, however, that you must register for (i.e., select via the SPG website) your Gold gift prior to qualifying for Platinum. If you reach Platinum status before selecting your Gold gift, the latter will no longer be available.
6. I (re)qualified a few days ago but have received no notice of my gift. Why?You will receive an email from SPG within 3 weeks after you (re)qualify, though it could come more quickly.
7. I (re)qualified several weeks/months ago but have received no notice of my gift. Why?There are multiple possible explanations:
Even without the email, you may still register for your gift as discussed in section C below.
B. Details on the 2013 Starwood Requalification Gifts- You have no email address on file with SPG
- Your email address is no longer valid (e.g., address from previous employment)
- The email was caught in a spam filter
Even without the email, you may still register for your gift as discussed in section C below.
1. What is the 2013 Gold gift?
You may choose one of the following:
2. What is the 2013 Platinum gift?- double-earning on base points for stays during a future calendar month
- 25% off a future award stay, subject to certain conditions (described in section B.5 below)
You may choose one of the following:
3. If I opt for double points as my gift, when will the benefit apply?- double-earning on base points for stays during a future calendar month
- 35% off a future award stay, subject to certain conditions (described in section B.5 below)
The answer differs for Gold and Platinum gifts.
For Gold gifts, your month of earning double base points will be the second month after the calendar month in which you register/select your gift. For example, if you register any time in October, your double base points month will be December.
For Platinum gifts, at the time of registration you will be given a choice of the first, second, or third month following the month after which you register. For example, if you register in December, you may select one month from among February, March, or April as your double base points month.
4. If I opt for the 25%/35% award discount as my gift, when will the benefit apply?For Gold gifts, your month of earning double base points will be the second month after the calendar month in which you register/select your gift. For example, if you register any time in October, your double base points month will be December.
For Platinum gifts, at the time of registration you will be given a choice of the first, second, or third month following the month after which you register. For example, if you register in December, you may select one month from among February, March, or April as your double base points month.
The benefit may be used for a stay at any time until the end of the sixth month following the month of registration. For example, if you register in December 2013, you may take your discount stay any time until the end of June 2014 (including any time in December 2013 after your e-certificate is issued; see section B.6 below). Note: Your award stay must fall entirely within the period of validity, i.e., you must check out on or before the last day your gift is valid.
5. What are the "certain conditions" (mentioned in B.2 above) applicable to the 25%/35% award discount?The award discount gift
6. How soon after registration can I use my award discount gift?- applies only to standard rooms
- may be used at any category 1-6 property (i.e., excludes category 7)
- may be used only for one room
- may be used for a single stay of up to 5 nights
- may not be used for Cash & Points award stays
An e-certificate will appear in your SPG account within 7 business days after you register. (Some members report that their certificate appeared much sooner, within 48 hours. YMMV.) Once the certificate has been credited, you may use it.
Note: If you have fewer than 1300 points in your SPG account, the certificate will not be displayed in your account.
7. I have an existing reservation for an award stay. Can I apply my discount certificate to it?Note: If you have fewer than 1300 points in your SPG account, the certificate will not be displayed in your account.
Yes, an SPG phone representative should be able to modify the reservation for you.
8. I already applied my discount certificate to an upcoming reservation, but would now like to cancel the latter. Will I forfeit my certificate or do I get it back?Your certificate will reappear in your account & remain available for use, subject to the original period of validity (as described in section B.4 above).
9. I had a stay/several stays prior to registration. Can I apply my double points or discount certificate retroactively?No.
10. Are gift benefits "stackable" with other SPG benefits/promotions?Yes. Your double base points gift may be earned in addition to any other extra-points promotion. Likewise, your award discount certificate may be applied to a five-night stay on which you also receive the normal Fifth Night Free benefit. (Note, however, that the certificate may not be applied to a Nights & Flights redemption.)
C. Registering for Your 2013 Starwood Requalification Gift1. Where do I register/select my gift?
2. I just enter my SPG number, click "Continue," then enter my email address and click "Submit," right?
Yes, if you want to choose double points. Note the line above your SPG number that reads, "Would you like to switch to xx% off redemption? Click here." Follow that instruction if you do not want the double-points gift.
3. Oops. I already registered and would like to change my gift. How do I do that?You can't, not even if you call SPG and ask. Your selection is irrevocable, so choose carefully and wisely.
4. How soon do I have to register?NOTE: Although it was originally mentioned that registration for this promotion would close at the end of January 2014, it remained open until February 7, 2014. Per a number of posts from FT members, SPG Platinum phone and chat representatives have mentioned that registration will be open throughout various times in 2014. The ONLY official sources for the January 31, 2014 date were multiple Lurkers on this FT thread regarding the promotion (posts #244, #284, #422, #482, #520, #527, #565, and #663, ).
You may register at any time through the end of January 2014; after that, your gift expires and registration will no longer be available. (Tip: If you have not registered by the end of December 2013, register ASAP in January. There is no advantage to waiting until the end of January to register.)
The registration deadline of 31 Jan 2014 has been confirmed here in this thread by the Starwood official representative, though doesn't seem to be stated in any of the promotional materials or emails. Some posters have reported that they have been informed by other SPG channels that registration can be done after this date.
Note also, as discussed in section A.5 above, that 2012 Gold/base-level members who earn Platinum status have a limited window -- between Gold qualification and completing the stays/nights for Platinum -- in which to claim their Gold award.
5. What's the fine print?The registration deadline of 31 Jan 2014 has been confirmed here in this thread by the Starwood official representative, though doesn't seem to be stated in any of the promotional materials or emails. Some posters have reported that they have been informed by other SPG channels that registration can be done after this date.
Note also, as discussed in section A.5 above, that 2012 Gold/base-level members who earn Platinum status have a limited window -- between Gold qualification and completing the stays/nights for Platinum -- in which to claim their Gold award.
The Terms and Conditions for the Gold gift options:
Double Starpoints® Month: Registered member can choose to earn double Starpoints on all eligible stays during the calendar month that is two months out from today's month. Members who earn double Starpoints will earn an additional two Starpoints per eligible US$1 spent (for a total of four Starpoints per dollar). Elite-level extra Starpoints earnings and other bonuses will not be doubled. Only the base two Starpoints per dollar earnings are doubled. There is no limit to the number of bonus Starpoints that can be earned during the promotion period. Bonus Starpoints will post to the registered member's account within 2–4 weeks after the qualifying stay posts. An Eligible Night is a night at any of the over 1,100 SPG®-participating hotels and resorts paying an Eligible Rate during the promotion period. An Eligible Rate is any rate that is eligible to earn Starpoints in the Starwood Preferred Guest® program. SPG-participating hotels and resorts and a description of Eligible Stays and Eligible Rates can be found at spg.com under program terms and conditions. See Section 1.4 b iii for the complete definition of Eligible Rates, but note that certain prepaid rooms where the booking is made through a third party (including but not limited to travelocity.com, expedia.com and orbitz.com) are not Eligible Rates and do not earn Starpoints or qualify toward promotional earnings.
25% off Starpoints® Redemption: Registered member can choose one (1) 25%-off redemption award. SPG® members must call 1-888-625-4990 or their nearest Starwood Preferred Guest® Customer Contact Center and mention the Award ID provided on the confirmation page and/or confirmation email. Offer is valid for one award at Category 1–6 hotels and resorts for up to a five-night stay six months from when the member registered. This 25%-off redemption offer excludes Category 7 properties, upgrade awards and award reservations booked online. 25%-off redemption and no blackout dates applies to standard room categories only. 25%-off redemption stay will count toward elite qualification if used by the registered member. Member forfeits percent-off redemption when modifying award reservation outside the offer dates. If a percent-off redemption award is cancelled, only the amount of Starpoints used to order the percent-off redemption award will be credited to the member's account. Other restrictions may apply. Advance reservations required.
Qualifications and Starwood Terms: Members who qualify for the Gold gift must make a selection before they qualify for Platinum in order to take advantage of the Gold gift. After qualifying for Platinum status, the Gold gift selection will no longer be available. Offers are nontransferable and void for Starwood employees. Once a member chooses his or her offer it cannot be changed at any time. All promotions are subject to the Starwood Preferred Guest program terms and conditions, which are subject to change without notice and can be found at spg.com. Offer is applicable to individual members only and not to groups. Not responsible for omissions or typographical errors. Starwood reserves the right to discontinue this offer at any time. To update your communication preferences or learn about our privacy practices, view our Privacy Statement on spg.com/privacy, or access our privacy information line by calling 1-877-782-0071 in the U.S. and Canada or +353-21-4930474 in all other countries. Starpoints, SPG, Preferred Guest, Sheraton, Four Points, W, Aloft, The Luxury Collection, Le Méridien, Element, Sheraton, St. Regis and their respective logos are the trademarks of Starwood Hotels & Resorts Worldwide, Inc., or its affiliates. Void where prohibited by law. ©2013 Starwood Hotels & Resorts Worldwide, Inc. All rights reserved.
25% off Starpoints® Redemption: Registered member can choose one (1) 25%-off redemption award. SPG® members must call 1-888-625-4990 or their nearest Starwood Preferred Guest® Customer Contact Center and mention the Award ID provided on the confirmation page and/or confirmation email. Offer is valid for one award at Category 1–6 hotels and resorts for up to a five-night stay six months from when the member registered. This 25%-off redemption offer excludes Category 7 properties, upgrade awards and award reservations booked online. 25%-off redemption and no blackout dates applies to standard room categories only. 25%-off redemption stay will count toward elite qualification if used by the registered member. Member forfeits percent-off redemption when modifying award reservation outside the offer dates. If a percent-off redemption award is cancelled, only the amount of Starpoints used to order the percent-off redemption award will be credited to the member's account. Other restrictions may apply. Advance reservations required.
Qualifications and Starwood Terms: Members who qualify for the Gold gift must make a selection before they qualify for Platinum in order to take advantage of the Gold gift. After qualifying for Platinum status, the Gold gift selection will no longer be available. Offers are nontransferable and void for Starwood employees. Once a member chooses his or her offer it cannot be changed at any time. All promotions are subject to the Starwood Preferred Guest program terms and conditions, which are subject to change without notice and can be found at spg.com. Offer is applicable to individual members only and not to groups. Not responsible for omissions or typographical errors. Starwood reserves the right to discontinue this offer at any time. To update your communication preferences or learn about our privacy practices, view our Privacy Statement on spg.com/privacy, or access our privacy information line by calling 1-877-782-0071 in the U.S. and Canada or +353-21-4930474 in all other countries. Starpoints, SPG, Preferred Guest, Sheraton, Four Points, W, Aloft, The Luxury Collection, Le Méridien, Element, Sheraton, St. Regis and their respective logos are the trademarks of Starwood Hotels & Resorts Worldwide, Inc., or its affiliates. Void where prohibited by law. ©2013 Starwood Hotels & Resorts Worldwide, Inc. All rights reserved.
The Terms and Conditions for the Platinum gift:
Double Starpoints® Month: Registered member can choose to earn double Starpoints on all eligible stays during the calendar month of their choice from the three months provided as options. Retroactive selecting of the member's bonus month is prohibited. Members who earn double Starpoints will earn an additional two Starpoints per eligible US$1 spent (for a total of four Starpoints per dollar). Elite-level extra Starpoints earnings and other bonuses will not be doubled. Only the base two Starpoints per dollar earnings are doubled. There is no limit to the number of bonus Starpoints that can be earned during the promotion period. Bonus Starpoints will post to the registered member's account within 2–4 weeks after the qualifying stay posts. An Eligible Night is a night at any of the over 1,100 SPG®-participating hotels and resorts paying an Eligible Rate during the promotion period. An Eligible Rate is any rate that is eligible to earn Starpoints in the Starwood Preferred Guest® program. SPG-participating hotels and resorts and a description of Eligible Stays and Eligible Rates can be found at spg.com under program terms and conditions. See Section 1.4 b iii for the complete definition of Eligible Rates, but note that certain prepaid rooms where the booking is made through a third party (including but not limited to travelocity.com, expedia.com and orbitz.com) are not Eligible Rates and do not earn Starpoints or qualify toward promotional earnings.
35% off Starpoints® Redemption: Registered member can choose one (1) 35%-off redemption award. SPG® members must call 1-888-625-4991 or their nearest Starwood Preferred Guest® Customer Contact Center and mention the Award ID provided on the confirmation page and/or confirmation email. Offer is valid for one award at Category 1–6 hotels and resorts for up to a five-night stay six months from when the member registered. This 35%-off redemption offer excludes Category 7 properties, upgrade awards and award reservations booked online. 35%-off redemption and no blackout dates applies to standard room categories only. 35%-off redemption stay will count toward elite qualification if used by the registered member. Member forfeits percent-off redemption when modifying award reservation outside the offer dates. If a percent-off redemption award is cancelled, only the amount of Starpoints used to order the percent-off redemption award will be credited to the member's account. Other restrictions may apply. Advance reservations required.
Qualifications and Starwood Terms: Members who qualify for the Gold gift must make a selection before they qualify for Platinum in order to take advantage of the Gold gift. After qualifying for Platinum status, the Gold gift selection will no longer be available. Offers are nontransferable and void for Starwood employees. Once a member chooses his or her offer it cannot be changed at any time. All promotions are subject to the Starwood Preferred Guest program terms and conditions, which are subject to change without notice and can be found at spg.com. Offer is applicable to individual members only and not to groups. Not responsible for omissions or typographical errors. Starwood reserves the right to discontinue this offer at any time. To update your communication preferences or learn about our privacy practices, view our Privacy Statement on spg.com/privacy, or access our privacy information line by calling 1-877-782-0071 in the U.S. and Canada or +353-21-4930474 in all other countries. Starpoints, SPG, Preferred Guest, Sheraton, Four Points, W, Aloft, The Luxury Collection, Le Méridien, Element, Sheraton, St. Regis and their respective logos are the trademarks of Starwood Hotels & Resorts Worldwide, Inc., or its affiliates. Void where prohibited by law. ©2013 Starwood Hotels & Resorts Worldwide, Inc. All rights reserved.
35% off Starpoints® Redemption: Registered member can choose one (1) 35%-off redemption award. SPG® members must call 1-888-625-4991 or their nearest Starwood Preferred Guest® Customer Contact Center and mention the Award ID provided on the confirmation page and/or confirmation email. Offer is valid for one award at Category 1–6 hotels and resorts for up to a five-night stay six months from when the member registered. This 35%-off redemption offer excludes Category 7 properties, upgrade awards and award reservations booked online. 35%-off redemption and no blackout dates applies to standard room categories only. 35%-off redemption stay will count toward elite qualification if used by the registered member. Member forfeits percent-off redemption when modifying award reservation outside the offer dates. If a percent-off redemption award is cancelled, only the amount of Starpoints used to order the percent-off redemption award will be credited to the member's account. Other restrictions may apply. Advance reservations required.
Qualifications and Starwood Terms: Members who qualify for the Gold gift must make a selection before they qualify for Platinum in order to take advantage of the Gold gift. After qualifying for Platinum status, the Gold gift selection will no longer be available. Offers are nontransferable and void for Starwood employees. Once a member chooses his or her offer it cannot be changed at any time. All promotions are subject to the Starwood Preferred Guest program terms and conditions, which are subject to change without notice and can be found at spg.com. Offer is applicable to individual members only and not to groups. Not responsible for omissions or typographical errors. Starwood reserves the right to discontinue this offer at any time. To update your communication preferences or learn about our privacy practices, view our Privacy Statement on spg.com/privacy, or access our privacy information line by calling 1-877-782-0071 in the U.S. and Canada or +353-21-4930474 in all other countries. Starpoints, SPG, Preferred Guest, Sheraton, Four Points, W, Aloft, The Luxury Collection, Le Méridien, Element, Sheraton, St. Regis and their respective logos are the trademarks of Starwood Hotels & Resorts Worldwide, Inc., or its affiliates. Void where prohibited by law. ©2013 Starwood Hotels & Resorts Worldwide, Inc. All rights reserved.
Promo : Requalification Gift in 2013 : Double Points or 25%(Gold)/35%(Plat) off award
Mar 28, 2013, 5:11 pm
#121
Join Date: Jul 2007
Location: ATL
Programs: AA GLD Skymiles DM MM, a+ rewards lifetime elite, AS, Marriott plat, PC plat, HH gold
Posts: 1,275
My American Express Platinum card gives me Gold level and I've had it for years either through the card or number of stays/nights. This year SPG sent me an email saying I was downgraded to regular member status. I had to call American Express to get Gold level reinstated. They called SPG who immediately changed me back to Gold. Does this method of "re-qualifying" for Gold in 2013 qualify for this promo?
Mar 28, 2013, 5:15 pm
#122
Company Representative - Starwood
Join Date: Nov 2000
Location: Austin, Texas
Programs: Marriott Employee Level
Posts: 31,593
Best regards,
William R. Sanders
Social Media Specialist
Starwood Hotels & Resorts Worldwide
[email protected]
Mar 28, 2013, 5:18 pm
#123
Company Representative - Starwood
Join Date: Nov 2000
Location: Austin, Texas
Programs: Marriott Employee Level
Posts: 31,593
One of the choices is a percentage off redemption (POR) offer for award reservations only. When you pay cash or use a credit card to pay for a stay, that is not redeeming Starpoints.
Best regards,
William R. Sanders
Social Media Specialist
Starwood Hotels & Resorts Worldwide
[email protected]
Mar 28, 2013, 7:28 pm
#124
Company Representative - Starwood
Join Date: Apr 2005
Location: Singapore
Programs: SPG
Posts: 4,002
[email protected]
Thyetus Lee | Social Media Specialist
Starwood Customer Contact Centre (AP) Pte Ltd
Mar 28, 2013, 7:32 pm
#125
Join Date: Apr 2012
Location: perth
Programs: SPG(LTG), QANTAS gold, Korean, Accor Plat
Posts: 1,500
Im a little confused. Im currently platinum but am one stay away from achieving gold requalification for this year. Can I apply for the gold requalification or will I only be eligible for the platinum requalification?
Mar 28, 2013, 7:38 pm
#126
Suspended
Join Date: Jun 2012
Location: 0°48′24″N 176°36′59″W
Programs: Taiwan is a country.
Posts: 1,206
You must re-qualify for Plat.
Even if you didn't stay this year, you'd be gold next year with the soft landing.
No "re-earning" Gold if you're Plat.
Even if you didn't stay this year, you'd be gold next year with the soft landing.
No "re-earning" Gold if you're Plat.
Mar 29, 2013, 5:11 am
#127
Join Date: Jun 2005
Programs: BAEC Gold; SPG Platinum
Posts: 60
2012 Platinum gift
No. Because we checked and you did select your gift of Starpoints on 5/25/12.
[email protected]
Thyetus Lee | Social Media Specialist
Starwood Customer Contact Centre (AP) Pte Ltd
[email protected]
Thyetus Lee | Social Media Specialist
Starwood Customer Contact Centre (AP) Pte Ltd
Mar 29, 2013, 7:40 am
#128
Join Date: Oct 2002
Programs: Marriott Plat Premier/LT Plat; SPG Plat/LT Gold; Hilton Gold; Hyatt Plat
Posts: 2,356
Guessing it's targeted as I was Plat in 2012 and very close to re-qualifying for this yr. Must be for those who aren't close to re-qualifying.
Mar 29, 2013, 9:24 am
#129
Join Date: Oct 2003
Location: FRA
Programs: SPG Gold, UA/AA Commoner
Posts: 274
Lurkers,
I am assuming this was supposed to say 12/31/2013. The question being; if you qualify at the end of 2013 does that basically give you no time to be "rewarded"? I am assuming these choices will not roll over into 2014 if requalification occurs in late 2013?
I am assuming this was supposed to say 12/31/2013. The question being; if you qualify at the end of 2013 does that basically give you no time to be "rewarded"? I am assuming these choices will not roll over into 2014 if requalification occurs in late 2013?
Last edited by joeyvegaz; Mar 29, 2013 at 9:25 am Reason: Quote not working
Mar 29, 2013, 10:19 am
#130
Company Representative - Starwood
Join Date: Nov 2000
Location: Austin, Texas
Programs: Marriott Employee Level
Posts: 31,593
As far as what the gift was, it depended upon whether you were a US member or an international member. There are threads all over Flyertalk detailing what they were, but I don't have the discretionary time to look them up at the moment, so maybe one of your peers can chime in on that.
Regardless, emails were sent to Platinum and Gold members provided they were opted in to receive emails from SPG and gave us a valid email address.
Best regards,
William R. Sanders
Social Media Specialist
Starwood Hotels & Resorts Worldwide
[email protected]
Mar 29, 2013, 12:51 pm
#131
Join Date: Apr 2012
Posts: 537
Well this is a pretty sweet surprise and its quite an interesting promotion.
The caveat of picking a month (in the case of Plats) that is two months from now, is quite tricky. My travel schedule changes very frequently and it is often very difficult for me to know what is happening in two months. At first, I was quite excited for the 35% off because I have a 6 night award stay coming up. Of course the hotel moved up a category and added a high season so I would actually 'lose' 2000 points. Of course I could use it on some other award booking, but the most I would save is 10,000 points.
But if I chose the one month double points, I could potentially make significantly more since I stay in high revenue hotels. But there is an equal chance that I don't even travel for that month...
Decisions, decisions...
The caveat of picking a month (in the case of Plats) that is two months from now, is quite tricky. My travel schedule changes very frequently and it is often very difficult for me to know what is happening in two months. At first, I was quite excited for the 35% off because I have a 6 night award stay coming up. Of course the hotel moved up a category and added a high season so I would actually 'lose' 2000 points. Of course I could use it on some other award booking, but the most I would save is 10,000 points.
But if I chose the one month double points, I could potentially make significantly more since I stay in high revenue hotels. But there is an equal chance that I don't even travel for that month...
Decisions, decisions...
Mar 29, 2013, 2:23 pm
#132
Join Date: Mar 2010
Location: Europe/SEA
Programs: TK E+, Bonvoy LT Plat, Hilton Diamond, IHG Platinum, Dusit Gold
Posts: 1,714
well.... if i knew this before i would have hopped the properties a bit.... 
Mar 29, 2013, 2:26 pm
#133
Company Representative - Starwood
Join Date: Nov 2000
Location: Austin, Texas
Programs: Marriott Employee Level
Posts: 31,593
Best regards,
William R. Sanders
Social Media Specialist
Starwood Hotels & Resorts Worldwide
[email protected]
Mar 29, 2013, 4:46 pm
#134
Company Representative - Starwood
Join Date: Nov 2000
Location: Austin, Texas
Programs: Marriott Employee Level
Posts: 31,593
Thank you all for your interest and questions regarding the new Elite Gift campaign for 2013. In summary, we’ve enhanced the gift choices this year for both Gold and Platinum members worldwide based on your feedback. The new gift choices include a Starpoints earning option and a Starpoints redemption option for greater flexibility with your travel schedule.
Here is an overview of some of the most frequently asked questions:
1.) Gold members can choose between double Starpoints for a month or 25%-off a Starpoints redemption.
2.) Platinum members can choose between a double Starpoints month of their choice (from the three months listed as options at time of registration) or 35%-off a Starpoints redemption.
3.) The %-off redemption awards are valid for up to 5 nights at a Category 1-6 hotel or resort and are valid for 6 months from the month of registration. Fifth Night Free benefit can be combined with this award.
4.) Earning and redemption dates are served up at time of registration and they will always be in the future (may not be chosen retroactively). If you qualified today but wanted to wait and register later in the year for a double Starpoints month later in the year, or for a later redemption window on your %-off award, you may do so but there is no going back to choose previous months.
5.) Members who earn or requalify their elite status this calendar year (10 stays or 25 nights for Gold; 25 stays or 50 nights for Platinum) will be sent an email letting them know they can choose their gift. If you are not opted in to SPG promotional emails, you will still be able to access the site if you are eligible (spg.com/elitegift2013).
6.) Preferred members who achieve Gold status and Gold members requalifying are eligible for the Gold gift. Gold members who achieve Platinum status and Platinum members requalifying are eligible for the Platinum gift.
7.) If a member obtains Gold status by meeting the spend threshold on their SPG Amex cobrand credit card, they will also be eligible for the Gold gift.
8.) Lifetime Gold members who hit the Gold stay or night thresholds and Lifetime Platinums who hit the Platinum stay or night thresholds will also be eligible for gift selection.
9.) The campaign will run all year so if you haven’t earned or requalified yet there is plenty of time.
10.) All offers can be used in tandem with other promotions in market.
As always, we would love any additional feedback you have. Thank you.
Best regards,
William R. Sanders
Social Media Specialist
Starwood Hotels & Resorts Worldwide
[email protected]
Here is an overview of some of the most frequently asked questions:
1.) Gold members can choose between double Starpoints for a month or 25%-off a Starpoints redemption.
2.) Platinum members can choose between a double Starpoints month of their choice (from the three months listed as options at time of registration) or 35%-off a Starpoints redemption.
3.) The %-off redemption awards are valid for up to 5 nights at a Category 1-6 hotel or resort and are valid for 6 months from the month of registration. Fifth Night Free benefit can be combined with this award.
4.) Earning and redemption dates are served up at time of registration and they will always be in the future (may not be chosen retroactively). If you qualified today but wanted to wait and register later in the year for a double Starpoints month later in the year, or for a later redemption window on your %-off award, you may do so but there is no going back to choose previous months.
5.) Members who earn or requalify their elite status this calendar year (10 stays or 25 nights for Gold; 25 stays or 50 nights for Platinum) will be sent an email letting them know they can choose their gift. If you are not opted in to SPG promotional emails, you will still be able to access the site if you are eligible (spg.com/elitegift2013).
6.) Preferred members who achieve Gold status and Gold members requalifying are eligible for the Gold gift. Gold members who achieve Platinum status and Platinum members requalifying are eligible for the Platinum gift.
7.) If a member obtains Gold status by meeting the spend threshold on their SPG Amex cobrand credit card, they will also be eligible for the Gold gift.
8.) Lifetime Gold members who hit the Gold stay or night thresholds and Lifetime Platinums who hit the Platinum stay or night thresholds will also be eligible for gift selection.
9.) The campaign will run all year so if you haven’t earned or requalified yet there is plenty of time.
10.) All offers can be used in tandem with other promotions in market.
As always, we would love any additional feedback you have. Thank you.
Best regards,
William R. Sanders
Social Media Specialist
Starwood Hotels & Resorts Worldwide
[email protected]
Mar 29, 2013, 5:26 pm
#135
FlyerTalk Evangelist
Join Date: May 2003
Location: AA Plat / UA NOTHING / Alaska 75K / Hyatt Diamond / SPG LT Plat / Marriott Gold / Priority Club Plat / Hertz Pres
Posts: 24,706
Thank you all for your interest and questions regarding the new Elite Gift campaign for 2013. In summary, we’ve enhanced the gift choices this year for both Gold and Platinum members worldwide based on your feedback. The new gift choices include a Starpoints earning option and a Starpoints redemption option for greater flexibility with your travel schedule.
Here is an overview of some of the most frequently asked questions:
1.) Gold members can choose between double Starpoints for a month or 25%-off a Starpoints redemption.
2.) Platinum members can choose between a double Starpoints month of their choice (from the three months listed as options at time of registration) or 35%-off a Starpoints redemption.
3.) The %-off redemption awards are valid for up to 5 nights at a Category 1-6 hotel or resort and are valid for 6 months from the month of registration. Fifth Night Free benefit can be combined with this award.
4.) Earning and redemption dates are served up at time of registration and they will always be in the future (may not be chosen retroactively). If you qualified today but wanted to wait and register later in the year for a double Starpoints month later in the year, or for a later redemption window on your %-off award, you may do so but there is no going back to choose previous months.
5.) Members who earn or requalify their elite status this calendar year (10 stays or 25 nights for Gold; 25 stays or 50 nights for Platinum) will be sent an email letting them know they can choose their gift. If you are not opted in to SPG promotional emails, you will still be able to access the site if you are eligible (spg.com/elitegift2013).
6.) Preferred members who achieve Gold status and Gold members requalifying are eligible for the Gold gift. Gold members who achieve Platinum status and Platinum members requalifying are eligible for the Platinum gift.
7.) If a member obtains Gold status by meeting the spend threshold on their SPG Amex cobrand credit card, they will also be eligible for the Gold gift.
8.) Lifetime Gold members who hit the Gold stay or night thresholds and Lifetime Platinums who hit the Platinum stay or night thresholds will also be eligible for gift selection.
9.) The campaign will run all year so if you haven’t earned or requalified yet there is plenty of time.
10.) All offers can be used in tandem with other promotions in market.
As always, we would love any additional feedback you have. Thank you.
Best regards,
William R. Sanders
Social Media Specialist
Starwood Hotels & Resorts Worldwide
[email protected]
Here is an overview of some of the most frequently asked questions:
1.) Gold members can choose between double Starpoints for a month or 25%-off a Starpoints redemption.
2.) Platinum members can choose between a double Starpoints month of their choice (from the three months listed as options at time of registration) or 35%-off a Starpoints redemption.
3.) The %-off redemption awards are valid for up to 5 nights at a Category 1-6 hotel or resort and are valid for 6 months from the month of registration. Fifth Night Free benefit can be combined with this award.
4.) Earning and redemption dates are served up at time of registration and they will always be in the future (may not be chosen retroactively). If you qualified today but wanted to wait and register later in the year for a double Starpoints month later in the year, or for a later redemption window on your %-off award, you may do so but there is no going back to choose previous months.
5.) Members who earn or requalify their elite status this calendar year (10 stays or 25 nights for Gold; 25 stays or 50 nights for Platinum) will be sent an email letting them know they can choose their gift. If you are not opted in to SPG promotional emails, you will still be able to access the site if you are eligible (spg.com/elitegift2013).
6.) Preferred members who achieve Gold status and Gold members requalifying are eligible for the Gold gift. Gold members who achieve Platinum status and Platinum members requalifying are eligible for the Platinum gift.
7.) If a member obtains Gold status by meeting the spend threshold on their SPG Amex cobrand credit card, they will also be eligible for the Gold gift.
8.) Lifetime Gold members who hit the Gold stay or night thresholds and Lifetime Platinums who hit the Platinum stay or night thresholds will also be eligible for gift selection.
9.) The campaign will run all year so if you haven’t earned or requalified yet there is plenty of time.
10.) All offers can be used in tandem with other promotions in market.
As always, we would love any additional feedback you have. Thank you.
Best regards,
William R. Sanders
Social Media Specialist
Starwood Hotels & Resorts Worldwide
[email protected]
) and for all the answers to so many questions.