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Promo : Requalification Gift in 2013 : Double Points or 25%(Gold)/35%(Plat) off award

Old Jul 15, 13, 6:21 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: Oxon Flyer
This thread is discussing the 2013 gift. For (speculation concerning) a 2014 gift, see here.

A. Eligibility for 2013 Starwood Requalification Gift

1. Who qualifies to receive a 2013 gift?
SPG members qualify for a 2013 gift in one of three ways:
  • For members who were Gold or lower in 2012,
    • by completing 10 stays or 25 nights in 2013, or
    • by spending $30,000 in 2013 on an SPG Amex card linked to the SPG account
  • For members who were Platinum in 2012, by completing 25 stays or 50 nights in 2013
2. I'm lifetime SPG Gold/Platinum. Do I qualify?
Not on that basis, no.
3. I was Platinum in 2012, but only achieved Gold in 2013. Do I qualify?
No.
4. I was Platinum in 2012 and re-earned Platinum status this year. Do I qualify?
Yes -- for the 2013 Platinum gift. You will not receive the Gold gift as well.
5. I was a Gold (or base-level) member in 2012 and earned Platinum status this year. Do I qualify?
Yes. You qualify for both the Gold gift and the Platinum gift. Note, however, that you must register for (i.e., select via the SPG website) your Gold gift prior to qualifying for Platinum. If you reach Platinum status before selecting your Gold gift, the latter will no longer be available.
6. I (re)qualified a few days ago but have received no notice of my gift. Why?
You will receive an email from SPG within 3 weeks after you (re)qualify, though it could come more quickly.
7. I (re)qualified several weeks/months ago but have received no notice of my gift. Why?
There are multiple possible explanations:
  • You have no email address on file with SPG
  • Your email address is no longer valid (e.g., address from previous employment)
  • The email was caught in a spam filter

Even without the email, you may still register for your gift as discussed in section C below.
B. Details on the 2013 Starwood Requalification Gifts

1. What is the 2013 Gold gift?
You may choose one of the following:
  • double-earning on base points for stays during a future calendar month
  • 25% off a future award stay, subject to certain conditions (described in section B.5 below)
2. What is the 2013 Platinum gift?
You may choose one of the following:
  • double-earning on base points for stays during a future calendar month
  • 35% off a future award stay, subject to certain conditions (described in section B.5 below)
3. If I opt for double points as my gift, when will the benefit apply?
The answer differs for Gold and Platinum gifts.

For Gold gifts, your month of earning double base points will be the second month after the calendar month in which you register/select your gift. For example, if you register any time in October, your double base points month will be December.

For Platinum gifts, at the time of registration you will be given a choice of the first, second, or third month following the month after which you register. For example, if you register in December, you may select one month from among February, March, or April as your double base points month.
4. If I opt for the 25%/35% award discount as my gift, when will the benefit apply?
The benefit may be used for a stay at any time until the end of the sixth month following the month of registration. For example, if you register in December 2013, you may take your discount stay any time until the end of June 2014 (including any time in December 2013 after your e-certificate is issued; see section B.6 below). Note: Your award stay must fall entirely within the period of validity, i.e., you must check out on or before the last day your gift is valid.
5. What are the "certain conditions" (mentioned in B.2 above) applicable to the 25%/35% award discount?
The award discount gift
  • applies only to standard rooms
  • may be used at any category 1-6 property (i.e., excludes category 7)
  • may be used only for one room
  • may be used for a single stay of up to 5 nights
  • may not be used for Cash & Points award stays
6. How soon after registration can I use my award discount gift?
An e-certificate will appear in your SPG account within 7 business days after you register. (Some members report that their certificate appeared much sooner, within 48 hours. YMMV.) Once the certificate has been credited, you may use it.

Note: If you have fewer than 1300 points in your SPG account, the certificate will not be displayed in your account.
7. I have an existing reservation for an award stay. Can I apply my discount certificate to it?
Yes, an SPG phone representative should be able to modify the reservation for you.
8. I already applied my discount certificate to an upcoming reservation, but would now like to cancel the latter. Will I forfeit my certificate or do I get it back?
Your certificate will reappear in your account & remain available for use, subject to the original period of validity (as described in section B.4 above).
9. I had a stay/several stays prior to registration. Can I apply my double points or discount certificate retroactively?
No.
10. Are gift benefits "stackable" with other SPG benefits/promotions?
Yes. Your double base points gift may be earned in addition to any other extra-points promotion. Likewise, your award discount certificate may be applied to a five-night stay on which you also receive the normal Fifth Night Free benefit. (Note, however, that the certificate may not be applied to a Nights & Flights redemption.)
C. Registering for Your 2013 Starwood Requalification Gift

1. Where do I register/select my gift?
2. I just enter my SPG number, click "Continue," then enter my email address and click "Submit," right?
Yes, if you want to choose double points. Note the line above your SPG number that reads, "Would you like to switch to xx% off redemption? Click here." Follow that instruction if you do not want the double-points gift.
3. Oops. I already registered and would like to change my gift. How do I do that?
You can't, not even if you call SPG and ask. Your selection is irrevocable, so choose carefully and wisely.
4. How soon do I have to register?
NOTE: Although it was originally mentioned that registration for this promotion would close at the end of January 2014, it remained open until February 7, 2014. Per a number of posts from FT members, SPG Platinum phone and chat representatives have mentioned that registration will be open throughout various times in 2014. The ONLY official sources for the January 31, 2014 date were multiple Lurkers on this FT thread regarding the promotion (posts #244, #284, #422, #482, #520, #527, #565, and #663, ).
You may register at any time through the end of January 2014; after that, your gift expires and registration will no longer be available. (Tip: If you have not registered by the end of December 2013, register ASAP in January. There is no advantage to waiting until the end of January to register.)
The registration deadline of 31 Jan 2014 has been confirmed here in this thread by the Starwood official representative, though doesn't seem to be stated in any of the promotional materials or emails. Some posters have reported that they have been informed by other SPG channels that registration can be done after this date.

Note also, as discussed in section A.5 above, that 2012 Gold/base-level members who earn Platinum status have a limited window -- between Gold qualification and completing the stays/nights for Platinum -- in which to claim their Gold award.
5. What's the fine print?
The Terms and Conditions for the Gold gift options:
Double Starpoints® Month: Registered member can choose to earn double Starpoints on all eligible stays during the calendar month that is two months out from today's month. Members who earn double Starpoints will earn an additional two Starpoints per eligible US$1 spent (for a total of four Starpoints per dollar). Elite-level extra Starpoints earnings and other bonuses will not be doubled. Only the base two Starpoints per dollar earnings are doubled. There is no limit to the number of bonus Starpoints that can be earned during the promotion period. Bonus Starpoints will post to the registered member's account within 2–4 weeks after the qualifying stay posts. An Eligible Night is a night at any of the over 1,100 SPG®-participating hotels and resorts paying an Eligible Rate during the promotion period. An Eligible Rate is any rate that is eligible to earn Starpoints in the Starwood Preferred Guest® program. SPG-participating hotels and resorts and a description of Eligible Stays and Eligible Rates can be found at spg.com under program terms and conditions. See Section 1.4 b iii for the complete definition of Eligible Rates, but note that certain prepaid rooms where the booking is made through a third party (including but not limited to travelocity.com, expedia.com and orbitz.com) are not Eligible Rates and do not earn Starpoints or qualify toward promotional earnings.

25% off Starpoints® Redemption: Registered member can choose one (1) 25%-off redemption award. SPG® members must call 1-888-625-4990 or their nearest Starwood Preferred Guest® Customer Contact Center and mention the Award ID provided on the confirmation page and/or confirmation email. Offer is valid for one award at Category 1–6 hotels and resorts for up to a five-night stay six months from when the member registered. This 25%-off redemption offer excludes Category 7 properties, upgrade awards and award reservations booked online. 25%-off redemption and no blackout dates applies to standard room categories only. 25%-off redemption stay will count toward elite qualification if used by the registered member. Member forfeits percent-off redemption when modifying award reservation outside the offer dates. If a percent-off redemption award is cancelled, only the amount of Starpoints used to order the percent-off redemption award will be credited to the member's account. Other restrictions may apply. Advance reservations required.

Qualifications and Starwood Terms: Members who qualify for the Gold gift must make a selection before they qualify for Platinum in order to take advantage of the Gold gift. After qualifying for Platinum status, the Gold gift selection will no longer be available. Offers are nontransferable and void for Starwood employees. Once a member chooses his or her offer it cannot be changed at any time. All promotions are subject to the Starwood Preferred Guest program terms and conditions, which are subject to change without notice and can be found at spg.com. Offer is applicable to individual members only and not to groups. Not responsible for omissions or typographical errors. Starwood reserves the right to discontinue this offer at any time. To update your communication preferences or learn about our privacy practices, view our Privacy Statement on spg.com/privacy, or access our privacy information line by calling 1-877-782-0071 in the U.S. and Canada or +353-21-4930474 in all other countries. Starpoints, SPG, Preferred Guest, Sheraton, Four Points, W, Aloft, The Luxury Collection, Le Méridien, Element, Sheraton, St. Regis and their respective logos are the trademarks of Starwood Hotels & Resorts Worldwide, Inc., or its affiliates. Void where prohibited by law. ©2013 Starwood Hotels & Resorts Worldwide, Inc. All rights reserved.
The Terms and Conditions for the Platinum gift:
Double Starpoints® Month: Registered member can choose to earn double Starpoints on all eligible stays during the calendar month of their choice from the three months provided as options. Retroactive selecting of the member's bonus month is prohibited. Members who earn double Starpoints will earn an additional two Starpoints per eligible US$1 spent (for a total of four Starpoints per dollar). Elite-level extra Starpoints earnings and other bonuses will not be doubled. Only the base two Starpoints per dollar earnings are doubled. There is no limit to the number of bonus Starpoints that can be earned during the promotion period. Bonus Starpoints will post to the registered member's account within 2–4 weeks after the qualifying stay posts. An Eligible Night is a night at any of the over 1,100 SPG®-participating hotels and resorts paying an Eligible Rate during the promotion period. An Eligible Rate is any rate that is eligible to earn Starpoints in the Starwood Preferred Guest® program. SPG-participating hotels and resorts and a description of Eligible Stays and Eligible Rates can be found at spg.com under program terms and conditions. See Section 1.4 b iii for the complete definition of Eligible Rates, but note that certain prepaid rooms where the booking is made through a third party (including but not limited to travelocity.com, expedia.com and orbitz.com) are not Eligible Rates and do not earn Starpoints or qualify toward promotional earnings.

35% off Starpoints® Redemption: Registered member can choose one (1) 35%-off redemption award. SPG® members must call 1-888-625-4991 or their nearest Starwood Preferred Guest® Customer Contact Center and mention the Award ID provided on the confirmation page and/or confirmation email. Offer is valid for one award at Category 1–6 hotels and resorts for up to a five-night stay six months from when the member registered. This 35%-off redemption offer excludes Category 7 properties, upgrade awards and award reservations booked online. 35%-off redemption and no blackout dates applies to standard room categories only. 35%-off redemption stay will count toward elite qualification if used by the registered member. Member forfeits percent-off redemption when modifying award reservation outside the offer dates. If a percent-off redemption award is cancelled, only the amount of Starpoints used to order the percent-off redemption award will be credited to the member's account. Other restrictions may apply. Advance reservations required.

Qualifications and Starwood Terms: Members who qualify for the Gold gift must make a selection before they qualify for Platinum in order to take advantage of the Gold gift. After qualifying for Platinum status, the Gold gift selection will no longer be available. Offers are nontransferable and void for Starwood employees. Once a member chooses his or her offer it cannot be changed at any time. All promotions are subject to the Starwood Preferred Guest program terms and conditions, which are subject to change without notice and can be found at spg.com. Offer is applicable to individual members only and not to groups. Not responsible for omissions or typographical errors. Starwood reserves the right to discontinue this offer at any time. To update your communication preferences or learn about our privacy practices, view our Privacy Statement on spg.com/privacy, or access our privacy information line by calling 1-877-782-0071 in the U.S. and Canada or +353-21-4930474 in all other countries. Starpoints, SPG, Preferred Guest, Sheraton, Four Points, W, Aloft, The Luxury Collection, Le Méridien, Element, Sheraton, St. Regis and their respective logos are the trademarks of Starwood Hotels & Resorts Worldwide, Inc., or its affiliates. Void where prohibited by law. ©2013 Starwood Hotels & Resorts Worldwide, Inc. All rights reserved.
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Promo : Requalification Gift in 2013 : Double Points or 25%(Gold)/35%(Plat) off award

 
Old Apr 17, 13, 10:28 am
  #196  
Company Representative - Starwood
 
Join Date: Nov 2000
Location: Austin, Texas
Programs: Marriott Employee Level
Posts: 31,593
Originally Posted by jb3t
I just read through the info here and I may have missed the answer to my question. But here it goes...

- I just requlaified for Platnum last night.

– Next week, I am blowing 60,000 points on a hotel stay for the week. Vacation.

– If I Happen to get notification of my 35% off bonus in the "my earned awards" section of the website before next week, can I apply the 35% to my reservation for next week? This reservation already exists.
You would have to call to rebook the reservation using the 35% off redemption code.

Best regards,

William R. Sanders
Social Media Specialist
Starwood Hotels & Resorts Worldwide

[email protected]
Starwood Lurker is offline  
Old Apr 17, 13, 12:54 pm
  #197  
 
Join Date: Dec 2011
Location: WI
Programs: A bunch
Posts: 488
This is a cool feature. Looking fwd to requalifying this yr.
pointspinnacle is offline  
Old Apr 17, 13, 3:21 pm
  #198  
 
Join Date: Feb 2005
Programs: Bonvoy Lifetime Titanium, Hyatt Globlist, Hilton Silver, Amtrak Select Plus, UA Silver
Posts: 1,999
LT Plat

I am life time Plat, will i rec this offer after 50 nights?
hotelfanatic is offline  
Old Apr 17, 13, 3:33 pm
  #199  
Company Representative - Starwood
 
Join Date: Nov 2000
Location: Austin, Texas
Programs: Marriott Employee Level
Posts: 31,593
Originally Posted by hotelfanatic
I am life time Plat, will i rec this offer after 50 nights?
Lifetime Platinum members who renew with 25 stays or 50 nights are not excluded.

Best regards,

William R. Sanders
Social Media Specialist
Starwood Hotels & Resorts Worldwide

[email protected]
Starwood Lurker is offline  
Old Apr 19, 13, 4:02 pm
  #200  
 
Join Date: Oct 2007
Location: Austin TX
Programs: American Airlines EXP, Marriott Platinum Premier Elite, Starwood Platinum, IHG Platinum
Posts: 19
I'm still a little confused. I was Platinum ending February 2013. I received a Gold Elite gift e-mail and I opted for double points in May. I subsequently achieved Platinum and received a second e-mail offering a Platinum gift. In my case double points for either June, July, or August. Can I get both gifts? If not, I'd prefer the double points in May. Do I ignore the Platinum gift offer? Thanks
tomkhan is offline  
Old Apr 19, 13, 4:16 pm
  #201  
Company Representative - Starwood
 
Join Date: Nov 2000
Location: Austin, Texas
Programs: Marriott Employee Level
Posts: 31,593
Originally Posted by tomkhan
I'm still a little confused. I was Platinum ending February 2013. I received a Gold Elite gift e-mail and I opted for double points in May. I subsequently achieved Platinum and received a second e-mail offering a Platinum gift. In my case double points for either June, July, or August. Can I get both gifts? If not, I'd prefer the double points in May. Do I ignore the Platinum gift offer? Thanks
Without knowing the exact details of your specific situation, members who renew at Gold in 2013 and then move on to Platinum in 2013 to get the year-end gift for both renewals need to redeem the Gold one first. Once redeemed, they can move on to redeem the Platinum gift as well.

If you redeem the Platinum gift first, it will not be possible to go back and claim the Gold gift.

Best regards,

William R. Sanders
Social Media Specialist
Starwood Hotels & Resorts Worldwide

[email protected]
Starwood Lurker is offline  
Old Apr 20, 13, 5:19 pm
  #202  
 
Join Date: Aug 2010
Programs: MR LT Titanium, SPG LT Plat & Plat 100, SWA A+ & CP
Posts: 1,093
Update... I hit my 25 stays this week. I did not get an email yet nor did I see anything in "My Earned Awards". I do have emails enabled.

However, I did go to the site spg.com/elitegift2013 and my gift was there. This was a few days after I hit 25 stays.

Good gift this year. I'm targeting this for a five day Montreal trip this summer. It seems where you make out is if you were gold and hit plat this year. Then you get both certs.

Last edited by jb3t; Apr 20, 13 at 5:25 pm
jb3t is offline  
Old Apr 21, 13, 9:24 am
  #203  
 
Join Date: Sep 2009
Location: Somewhere between YXU and YYZ
Programs: Marriott Lifetime Titanium Hilton Diamond AC*75K
Posts: 617
Can the 35% code be applied to a nights and flights redemption?
shawneve is offline  
Old Apr 21, 13, 9:50 am
  #204  
 
Join Date: Jun 2003
Location: san francisco.
Programs: Marriott Ti, OW Ruby
Posts: 1,823
Originally Posted by shawneve
Can the 35% code be applied to a nights and flights redemption?
And to follow on from the above question, can a (standard) 4 nights/5th night free award stay booked using the 25/35% code be rebooked later to a speciality select award?

Thanks for any replies
tattikat2 is offline  
Old Apr 21, 13, 2:04 pm
  #205  
 
Join Date: Oct 2001
Location: Potomac, MD, USA
Posts: 277
Promo : Requalification Gift in 2013 : Double Points or 25%(Gold)/35%(Plat) off award

I am Platinum for life and I have already qualified for platinum in 2013 and 2014. I have not received anything for Starwood about my gift.
ilchib is offline  
Old Apr 21, 13, 2:19 pm
  #206  
 
Join Date: Dec 2010
Posts: 1,310
I requalified for gold this year at ten stays, and two of those stays were a credit from having the AMEX SPG card. Apparently I'm not eligible for this promo?

I did receive the $25 off cert in the mail though
Jesperss is offline  
Old Apr 21, 13, 7:45 pm
  #207  
 
Join Date: Aug 2010
Programs: MR LT Titanium, SPG LT Plat & Plat 100, SWA A+ & CP
Posts: 1,093
If you look back, you'll find the answers to all the above questions.

If you were gold last year and get gold this year, you will get the gift.
jb3t is offline  
Old Apr 22, 13, 12:25 am
  #208  
FlyerTalk Evangelist
 
Join Date: Apr 2009
Location: India
Programs: Bonvoy Ambassador & Lifetime Titanium, IHG Plat, HH Gold, Trident Plat, DL Diamond, AI Maharajah
Posts: 29,341
Originally Posted by ilchib
I am Platinum for life and I have already qualified for platinum in 2013 and 2014. I have not received anything for Starwood about my gift.
did you check in the 'my earned rewards' section of your account????i recall some people mentioning that they had not received the email but the gift was in their account when they hit the gold/plat requirement....
Keyser is offline  
Old Apr 22, 13, 12:26 am
  #209  
FlyerTalk Evangelist
 
Join Date: Apr 2009
Location: India
Programs: Bonvoy Ambassador & Lifetime Titanium, IHG Plat, HH Gold, Trident Plat, DL Diamond, AI Maharajah
Posts: 29,341
Originally Posted by Jesperss
I requalified for gold this year at ten stays, and two of those stays were a credit from having the AMEX SPG card. Apparently I'm not eligible for this promo?

I did receive the $25 off cert in the mail though
were you gold last year as well????
Keyser is offline  
Old Apr 22, 13, 6:27 am
  #210  
FlyerTalk Evangelist
 
Join Date: Apr 2008
Location: LGA/JFK/EWR
Programs: UA 1K1.75MM, Hyatt Globalist, abandoned Marriott LTT (RIP SPG), Hertz PC
Posts: 21,141
Has anyone had any success in redeeming the "35% off award points" gift for anything other than a base level / standard room?
UA-NYC is offline  

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