Point loss for lack of stays?
Dec 21, 2012, 12:29 pm
#1
Original Member
Original Poster
Join Date: May 1998
Posts: 12
Point loss for lack of stays?
I have a friend who had one stay for 2012, and he thinks that SPG took some points away for that minimal business, but it would be news to me, and I hit Plat every year anyway...anybody know?
Dec 21, 2012, 12:32 pm
#2
Join Date: Apr 2003
Programs: B6 Mosaic, Bonvoy LT Titanium (x SPG LT), IHG Spire, UA Silver
Posts: 5,847
Points are lost after a year of no activity.
Dec 21, 2012, 12:52 pm
#3
Suspended
Join Date: Jan 2011
Location: YYJ
Posts: 2,230
if your friend looks under the "activity" section, he will see all credits and debits. pretty straightforward.
Dec 21, 2012, 1:14 pm
#4
FlyerTalk Evangelist
Join Date: Jan 2005
Location: home = LAX
Posts: 25,933
IIRC, it's only fairly recently (earlier this year?) that SPG made redemption activity also extend expiration. Prior to that, I believe only earning on stays extended expiration.
Dec 21, 2012, 3:01 pm
#5
FlyerTalk Evangelist
Join Date: May 2002
Location: Pittsburgh
Programs: MR/SPG LT Titanium, AA LT PLT, UA SLV, Avis PreferredPlus
Posts: 31,007
I don't believe expiration would take "some" points away. If the points expired due to inactivity, it would be down to 0, no?
As noted, the web site shows all activity - it should be easy to see. Is there a reason your friend believes points were taken - does he/she keep previous statements and sees a difference? A call to SPG should be an easy way to find out.
They certainly didn't take points as a "penalty" for not staying many nights, if that's what he/she/you are implying.
As noted, the web site shows all activity - it should be easy to see. Is there a reason your friend believes points were taken - does he/she keep previous statements and sees a difference? A call to SPG should be an easy way to find out.
They certainly didn't take points as a "penalty" for not staying many nights, if that's what he/she/you are implying.
Last edited by CPRich; Dec 22, 2012 at 8:09 am
Dec 21, 2012, 11:38 pm
#6
Join Date: Nov 2012
Location: YOW
Programs: SPG Lifetime Plat, AC Altitude50
Posts: 251
I just got a notice from Hilton advising me I'd lose my points if I didn't stay. Fortunately, I was away and the Sheraton was a block from the Hilton so I changed for 1 night and kept my account alive. It didn't make me want to be a customer of Hilton.
Also see thread on how to keep points alive.
http://www.flyertalk.com/forum/starw...ng-points.html
Also see thread on how to keep points alive.
http://www.flyertalk.com/forum/starw...ng-points.html
Last edited by canalskater; Dec 21, 2012 at 11:43 pm
Dec 25, 2012, 2:56 pm
#7
Join Date: Aug 2010
Location: Formerly Box 350, Boston Mass, Oh two one three four. Now near Beverly Hills 90210
Programs: Loyal Order of Water Buffalos
Posts: 3,937
I just got a notice from Hilton advising me I'd lose my points if I didn't stay. Fortunately, I was away and the Sheraton was a block from the Hilton so I changed for 1 night and kept my account alive. It didn't make me want to be a customer of Hilton.
Also see thread on how to keep points alive.
http://www.flyertalk.com/forum/starw...ng-points.html
Also see thread on how to keep points alive.
http://www.flyertalk.com/forum/starw...ng-points.html