New SPG App for Android, launched 30 Oct 2012
Nov 3, 2012, 6:10 pm
#61
Join Date: Mar 2004
Location: On the road, 24/7/365
Posts: 3,467
Ultimately, I uninstalled, in favor of the SPG website. App was unstable on my Droid Incredible2. I couldn't close, so it kept consuming data usage. Can't cancel reservations (which is the only thing I'd ever need to do on short notice.) And I kept getting messages - repeated smae message - from a hotel where I had an upcoming stay (long ago cancelled).
Nov 3, 2012, 10:54 pm
#62
Suspended
Join Date: Jan 2011
Location: YYJ
Posts: 2,230
app not updating data
The android app is not updating itself with my current account data that shows on the website. I cannot find a way to force a refresh. Is there a way to do this manually? Please don't tell McGee to log out and log in again. That's not acceptable.
Nov 4, 2012, 12:39 am
#63
Join Date: Nov 2009
Location: SFO, TPE, HNL
Programs: UA GS 4MM, RCC life member (paid), Marriott Lifetime Titanium, Hyatt Globalist, CLEAR
Posts: 1,822
Nov 4, 2012, 7:34 am
#64
FlyerTalk Evangelist
Join Date: Mar 2008
Location: body: A stone's throw from SFO, mind: SE Asia
Programs: Some of this 'n some of that
Posts: 17,263
Nov 4, 2012, 9:15 am
#65
Join Date: Aug 2010
Programs: jetblue mosaic, spg plat/ambassador, UA GS, AA EXP
Posts: 163
on my droid 4, i cant type into the search boxes with my keyboard, but i could log in just fine. tried rebooting and nada. worth noting that my on screen keyboard works just fine in those same boxes
Nov 5, 2012, 11:56 am
#66
Join Date: Mar 2004
Location: On the road, 24/7/365
Posts: 3,467
Ultimately, I uninstalled, in favor of the SPG website. App was unstable on my Droid Incredible2. I couldn't close, so it kept consuming data usage. Can't cancel reservations (which is the only thing I'd ever need to do on short notice.) And I kept getting messages - repeated same message - from a hotel where I had an upcoming stay (long ago cancelled).
Clarification/Follow-up
When I go to the text listing, it's correct, just not the fancy color picture display.
Nov 5, 2012, 2:50 pm
#67
Join Date: May 2010
Location: Oslo
Posts: 448
I cannot see the reservation number nor the reservation rate under my bookings. Am I missing something?
Nov 6, 2012, 2:25 am
#68
Join Date: May 2012
Location: SIN
Programs: JL GC | Marriott LT Silver | Global Entry | SQ Silver
Posts: 6,819
So far I don't have much issues with booking and retrieving the info from the App or the website.
Also, it seems we can't tell which booking is done from the web or the app. My guess is the backend systems will know.
Nov 6, 2012, 3:34 pm
#69
Join Date: Nov 2009
Location: SFO, TPE, HNL
Programs: UA GS 4MM, RCC life member (paid), Marriott Lifetime Titanium, Hyatt Globalist, CLEAR
Posts: 1,822
Nov 6, 2012, 3:42 pm
#70
Join Date: Aug 2009
Location: Boston-Atlanta Metropolitan Axis
Posts: 208
Not a big deal to me because I only use the keyboard for things that require a lot of typing, and booking hotel rooms isn't one of those things. Definitely a bug though!
Nov 7, 2012, 8:13 am
#71
Join Date: Jun 2011
Programs: Lifetime Platinum Premier Elite
Posts: 184
The new update works well on my Galaxy SIII, much better than the initial release. I'm hopeful the app will just keep getting better. No more annoying "future stay" notifications showing up from "past stays", a much appreciated initial improvement.
I'm looking forward to being able to store credit card information in the app, as it is a bit of an annoyance to have to enter each time, but a note in the app promises this will be fixed in a future release.
Overall, this is going to be a great app as it improves. I've just booked a stay at the Westin Grande Bangkok with the app and I though it worked smoother (faster, less bloated) than the SPG web site (with the exception of not storing credit care info yet).
Thank You Starwood!
I'm looking forward to being able to store credit card information in the app, as it is a bit of an annoyance to have to enter each time, but a note in the app promises this will be fixed in a future release.
Overall, this is going to be a great app as it improves. I've just booked a stay at the Westin Grande Bangkok with the app and I though it worked smoother (faster, less bloated) than the SPG web site (with the exception of not storing credit care info yet).
Thank You Starwood!
Last edited by starpoint_galaxy; Nov 7, 2012 at 9:23 am
Nov 7, 2012, 9:32 am
#72
Join Date: May 2012
Location: SIN
Programs: JL GC | Marriott LT Silver | Global Entry | SQ Silver
Posts: 6,819
Yep, works great on my S3 as well.
Nov 7, 2012, 2:27 pm
#73
Join Date: Jul 2012
Posts: 28
I downloaded to my S3 this past weekend. Works great. However, I can't get the same rates as online. For SF Palace Hotel it's showing only 1 rate, $249 - that's higher than the rack rate (not prepaid, no penalties) on the SPG website @ $189! Prepaid rate on the SPG site is $149 no cancellation. Even though there are 500 bonus points, I booked through FHR and will use my SPG Amex to maximize points this time. Also, this hotel is not part of the Better By the Night promo so no double points.
Am I doing something wrong?
Am I doing something wrong?
Nov 7, 2012, 5:11 pm
#74
Join Date: May 2012
Location: SIN
Programs: JL GC | Marriott LT Silver | Global Entry | SQ Silver
Posts: 6,819
I downloaded to my S3 this past weekend. Works great. However, I can't get the same rates as online. For SF Palace Hotel it's showing only 1 rate, $249 - that's higher than the rack rate (not prepaid, no penalties) on the SPG website @ $189! Prepaid rate on the SPG site is $149 no cancellation. Even though there are 500 bonus points, I booked through FHR and will use my SPG Amex to maximize points this time. Also, this hotel is not part of the Better By the Night promo so no double points.
Am I doing something wrong?
Am I doing something wrong?
Nov 7, 2012, 5:17 pm
#75
Join Date: May 2001
Posts: 4,771
I like the app overall but reading all these issues makes me wonder about how rigorous the pre release testing is.