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Best Rate Guarantee Promotion for NYC (DISCONTINUED Effective 6/12/12)

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Best Rate Guarantee Promotion for NYC (DISCONTINUED Effective 6/12/12)

 
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Old Jun 4, 2012, 1:22 pm
  #1  
Company Representative - Starwood
Original Poster
 
Join Date: Aug 2011
Programs: SPG
Posts: 713
Exclamation Best Rate Guarantee Promotion for NYC (DISCONTINUED Effective 6/12/12)

From June 4 until September 4, 2012, there will be a special Best Rate Guarantee (BRG) promotion for 17 select Starwood Hotels in the New York City area. The enhanced “BRG Offer” for this special promotion will provide guests with one “Free Night” for their approved BRG claim in lieu of our current reward structure.

More details about this offer can be found here www.SPG.com/NYCBestRates

Best regards,

Julia Yates
Social Media Specialist
Starwood Hotels & Resorts Worldwide

[email protected]
Starwood Lurker IV is offline  
Old Jun 4, 2012, 4:32 pm
  #2  
 
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Best Rate Guarantee Promotion for NYC

Sounds challenging! I am guessing there is going to be a serious clampdown on OTA rates in NYC!
whimike is offline  
Old Jun 4, 2012, 5:14 pm
  #3  
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Terms & Conditions

From June 4, 2012 through September 3, 2012 (the “Promotion Period”), if a member of the Starwood Preferred Guest® program (an “SPG Member”) submits a valid Best Rate Guarantee claim using the Starwood Best Rate Guarantee Claim Form for a stay at one of the Participating NYC Hotels, the SPG Member may elect, once every 30 days during the Promotion Period, to receive a free night at such Participating NYC Hotel instead of one of the standard best rate guarantee rewards, if the claim also satisfies the following terms and conditions:

The stay that is the subject of the valid claim under the Best Rate Guarantee is at one of the following hotels (each, a “Participating NYC Hotel”):
Aloft Harlem
Four Points by Sheraton Long Island City/Queensboro Bridge
Sheraton JFK Airport Hotel
Sheraton LaGuardia East Hotel
Sheraton Lincoln Harbor Hotel
Sheraton New York Hotel
The Chatwal, a Luxury Collection Hotel, New York City
The New York Helmsley Hotel
The Manhattan at Times Square Hotel
The St. Regis New York
The Westin Jersey City Newport
W Hoboken
W New York
W New York - Downtown
W New York - Times Square
W New York - Union Square
The Westin New York at Times Square

The first night of the stay that is the subject of the valid claim is between June 4, 2012 and September 4, 2012.
The SPG Member submitting the valid claim must elect the 2000 Starpoints best rate guarantee reward and then request the free night credit in the comments section of the Starwood Best Rate Guarantee Claim Form. No requests for a free night reward made after the claim form is submitted will be granted.
The SPG Member submitting the claim and others in his/her household have not submitted a valid claim during the previous 30 days for which they received a free night as their best rate guarantee reward. If it is determined by Starwood in its sole discretion that an SPG Member has submitted a valid claim but does not meet this requirement, the SPG Member will be provided with the opportunity to select a different Best Rate Guarantee reward.
The free night must be used during the stay that is the subject of the valid claim, must be used by the SPG Member that submits the claim, and is nontransferable.
The free night will not constitute an Eligible Charge for purposes of earning Starpoints, but will count towards the SPG Member reaching the Eligible Night and Eligible Stay milestones needed to earn elite membership status in accordance with the SPG Terms (www.spg.com).
All other nights during the stay that is the subject of the valid claim will be at the Competing Rate.
The SPG Member will be responsible for all taxes, gratuities, and any additional resort or guest charges or fees for the free night and the remainder of the stay that is the subject of the valid claim.
If the reservation for the stay that is the subject of the valid claim is cancelled the free night is forfeited, may not be reinstated, and will continue to count for purposes of determining eligibility for an additional free night award for a valid claim by the SPG Member.
Associates of Starwood Hotels & Resorts Worldwide, Inc., its affiliates, and Starwood Hotels, as well as the immediate family (spouse and children) and household members of each such employee are not eligible for this promotion.
Starwood is not responsible for omissions or typographical errors.
This promotion is void where prohibited by law.
Starwood reserves the right to discontinue this promotion at any time.
SPG, Starwood Preferred Guest, Sheraton, Four Points, W, Aloft, Le Méridien, The Luxury Collection, Element, Westin, St. Regis and their respective logos are the trademarks of Starwood Hotels & Resorts Worldwide, Inc., or its affiliates.
© 2012 Starwood Hotels & Resorts Worldwide, Inc.
thomas199023 is offline  
Old Jun 4, 2012, 5:15 pm
  #4  
 
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Location: KSA
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Is this the new mission impossible movie?
LovetoTravel83 is offline  
Old Jun 4, 2012, 11:25 pm
  #5  
 
Join Date: Jul 2010
Location: NYC
Programs: CO Platinum/1K, SPG Platinum/Ambassador
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Challenge accepted. Hey there, free night at the Chatwal, nice to meet you!
dparkinson is offline  
Old Jun 5, 2012, 6:54 am
  #6  
 
Join Date: Mar 2007
Posts: 3,990
Hmmm. Good timing for the Flews'...

Cheers,
Flews is offline  
Old Jun 6, 2012, 3:55 am
  #7  
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Once every 30 days Not worth the effort to travel to NYC for one single free night
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Old Jun 6, 2012, 10:38 am
  #8  
Company Representative - Starwood
 
Join Date: Nov 2000
Location: Austin, Texas
Programs: Marriott Employee Level
Posts: 31,593
We need to let everyone know that beginning immediately, there has been a change to the Terms and Conditions of this offer. This has been added in the spirit of fairness to account for any small differences in the rates due to loading. (example 265.12 on SPG and 265.11 on competing site)

Starwood may deny claims where the difference between the rates is less than one percent.

Any claims submitted prior to when the addition was made are being honored, but going forward the difference must be 1% or greater.

Best regards,

William R. Sanders
Social Media Specialist
Starwood Hotels & Resorts Worldwide

[email protected]
Starwood Lurker is offline  
Old Jun 6, 2012, 10:57 am
  #9  
 
Join Date: Feb 2010
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Does the price have to be lower before taxes or after taxes.

For example, I have found a hotel that is $10 cheaper on a competing website than on a starwood website, but this is on the pre-tax rate for both sites. After taxes and fees are added on both the starwood and competing website, the prices are identical. Would this qualify?
Enigma368 is offline  
Old Jun 6, 2012, 11:00 am
  #10  
 
Join Date: Aug 2004
Programs: Marriott Plat
Posts: 946
Got one at the W NY Downtown. I'm local, but can't hurt! Thanks Starwood (though I'm not sure what the purpose of this is!)
amejr999 is offline  
Old Jun 6, 2012, 11:04 am
  #11  
 
Join Date: Feb 2010
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Oh also, do you still have to pay city/state taxes on the rate even if you get the room for free?
Enigma368 is offline  
Old Jun 6, 2012, 11:12 am
  #12  
 
Join Date: May 1999
Location: YEG
Posts: 1,578
Originally Posted by Enigma368
Oh also, do you still have to pay city/state taxes on the rate even if you get the room for free?
it looks like a free night is not really 100% free

The SPG Member will be responsible for all taxes, gratuities, and any additional resort or guest charges or fees for the free night and the remainder of the stay that is the subject of the valid claim
KSA_USA is offline  
Old Jun 6, 2012, 11:17 am
  #13  
 
Join Date: May 1999
Location: YEG
Posts: 1,578
Originally Posted by Enigma368
Does the price have to be lower before taxes or after taxes.

For example, I have found a hotel that is $10 cheaper on a competing website than on a starwood website, but this is on the pre-tax rate for both sites. After taxes and fees are added on both the starwood and competing website, the prices are identical. Would this qualify?
I think The Total price after taxes and fees should be less than SPG rate by more than 1%

me too i don't know what's the purpose of this promotion.

I won't be in NYC during the promo period but I did some random search and i had no problem finding lower rates for the St. Regis and the Chatwal
KSA_USA is offline  
Old Jun 6, 2012, 11:40 am
  #14  
Company Representative - Starwood
 
Join Date: Nov 2000
Location: Austin, Texas
Programs: Marriott Employee Level
Posts: 31,593
Originally Posted by Enigma368
Does the price have to be lower before taxes or after taxes.

For example, I have found a hotel that is $10 cheaper on a competing website than on a starwood website, but this is on the pre-tax rate for both sites. After taxes and fees are added on both the starwood and competing website, the prices are identical. Would this qualify?
If the rates are identical in the end, I anticipate that the answer would be no, that it doesn't qualify.

But, it's hard to say for sure without being able to see the competing site terms, rate offered, etc. The only way to know for sure would be to submit the claim for processing.

Best regards,

William R. Sanders
Social Media Specialist
Starwood Hotels & Resorts Worldwide

[email protected]
Starwood Lurker is offline  
Old Jun 6, 2012, 11:40 am
  #15  
 
Join Date: Dec 2008
Location: DC and Texas
Programs: Delta,SPG, Hyatt
Posts: 543
Originally Posted by dparkinson
Challenge accepted. Hey there, free night at the Chatwal, nice to meet you!
Just submitted one for the Chatwal...Been wanting to stay here...600 rate at SPG on the superior non-smoking King! I will see in 24 to 48 hours!
singtx is offline  


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