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FAQ: New Benefit for SPG Members - Award & Cash + Points Nights Count Toward Status

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FAQ: New Benefit for SPG Members - Award & Cash + Points Nights Count Toward Status

 
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Old Sep 29, 2011, 7:31 am
  #76  
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I suspect we'll see that (in general) people who say it's a bad thing are staying on OPM, and people who say it's a good thing are paying out of their own pockets. Count me in as part of the latter group. This benefit greatly increases the value of SPG in my mind.
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Old Sep 29, 2011, 7:57 am
  #77  
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Originally Posted by Totoro
I recall long ago, you once posted that if it were up to you, you would have all stays (including award and C&P) count toward status but move up the Plat threshold to 40(?) nights. I could of course be making an incorrect recollection...
I guess it is a good thing that I don't get to make that decision then.

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William R. Sanders
Social Media Specialist
Starwood Hotels & Resorts Worldwide

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Old Sep 29, 2011, 7:58 am
  #78  
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Originally Posted by Vicksy
William,

Will Cash & Points and Award nights count as nights for purposes of the platinum status challenge? (In my case: I've got about a dozen revenue nights planned, and a 4 night award stay thus far over my challenge. Will that be enough for me to fulfill the platinum challenge, or I do still need to squeeze another three revenue nights somewhere? The award stay won't happen till mid November, but is in the 90 day window.)

Thanks.
Sorry, but no. Only paid nights are going to count against the requirements for a Platinum status challenge.

Best regards,

William R. Sanders
Social Media Specialist
Starwood Hotels & Resorts Worldwide

[email protected]
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Old Sep 29, 2011, 8:02 am
  #79  
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Originally Posted by evq
...Starwood Lurker: please tell your superiors to make this policy retroactive!!!!!!!
My apologies, but the benefit will begin on October 1st.

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William R. Sanders
Social Media Specialist
Starwood Hotels & Resorts Worldwide

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Old Sep 29, 2011, 8:16 am
  #80  
 
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Originally Posted by evq
REALLY freaking unfortunate for me. I JUST completed nearly 3 weeks of cash+points stays during September in Sheraton Towers Singapore... and just today I read Gary's blog and see that starting NOW they count C+P towards elite??? So frustrating!!!

Starwood Lurker: please tell your superiors to make this policy retroactive!!!!!!!
To when? 1 month? 3 months?

Bottom line? You made a deal (cash+points) and they honored the terms. Now they're offering NEW terms for a NEW deal, and you're welcome to take advantage of it... or not.
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Old Sep 29, 2011, 8:18 am
  #81  
 
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Originally Posted by andrewpartyman
Just like with Delta, now anyone with an SPG AMEX that uses their points for stays will be a Platinum.
If they have enough points for 25 stays, more power to them... they've earned it!
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Old Sep 29, 2011, 9:03 am
  #82  
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Originally Posted by schley
My attitude would be go for it and god bless you. Checking in 25 times to a cat 1 property just to get status isn't going to happen in a great % even amongst FTer's. The prevalence of cat 1's is slim to none in the US anyway. Go to Indonesia and hotel hop in Cat 1's isn't my idea of fun or a good use of time, unless you are local.

The above scenario is so remote spg isn't worried about it obviously. I don't see this degrading benefits much at all IMO.
my point exactly....

the people who travel enough to make plat will do so in any case....the ones who don't may be able to use award stays for a year or so to make plat but after a while they will run out of points to do so....i really don't see this as a dilution at all....
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Old Sep 29, 2011, 9:08 am
  #83  
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Originally Posted by andrewpartyman
now anyone with an SPG AMEX that uses their points for stays will be a Platinum.
how????i don't see the average spg amex user spending more than a few thousand $$ a month (exceptions are always there) or more than lets say $40-50k a year....50k points in the US is not going to get you much as what it would get you in asia (where there is no spg amex)....so i don't see everyone with an spg amex getting plat status....

Originally Posted by andrewpartyman
Furthermore, I have 238,462 SPG points--I can, if so desired, be Platinum for about the next 5 years without ever paying for a night again.
fair enough....but what will you do after those 5 years when all your points have finished????
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Old Sep 29, 2011, 9:26 am
  #84  
 
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Originally Posted by andrewpartyman
I can't believe how many of you are giddy over this. The reality is that an award stay is just that, an award stay. Status should be determined off of paying nights and stays, plain and simple. This is a huge devaluation and a terrible change to SPG. I am coining this the "AMEX Virus." Just like with Delta, now anyone with an SPG AMEX that uses their points for stays will be a Platinum. I love SPG, don't get me wrong, but they need not fall into the trap that Delta has with AMEX--making everyone feel special. For 2011 I am at 78 nights and 42 stays with SPG, I don't really have much reason to stay another night at SPG as they have no lifetime status and no higher tier than Platinum. Furthermore, I have 238,462 SPG points--I can, if so desired, be Platinum for about the next 5 years without ever paying for a night again. Don't be so quick to greet this as a good thing. If something is worth having, it's not given away for free. Just like when I board a Delta flight and 99% of the plane is priority boarding, soon, you'll be checking in and everyone will be a Platinum, there will be no benefit to obtaining status, and every "perk" will be gone. The better perks some of us want like free breakfast will only be given by hotels if people are earning status the old fashioned way: staying and paying.
I'm in the exact same boat. I am at around 65 stays this year and have around 225k points. I point this out because this policy change does nothing to help the most loyal (and probably highest-value) customers. It will undoubtedly add additional platinum members, leaving us current platinum members scrambling (even more than we have been) for the limited suite upgrades at hotels. Starwood should quickly announce a 'lifetime platinum' status soon, to appease the travelers like me who not only won't benefit from this program change, but will now see a reduction of benefits. While I recognize that 'lifetime platinum' could also be seen as a giveaway, I'm sure Starwood would make the requirement very tough to qualify for (like Hyatt & Marriott)...probably something like 500+ stays.

Without the addition of 'lifetime platinum' or adding a new tier above platinum, why would travelers logging 50+ stays a year choose Starwood over Marriott or Hyatt? Marriott offers amazing perks for staying 75+ nights a year as well as the possibility of lifetime elite, while Hyatt offers lifetime elite and offers Diamond members perks that (are generally considered) much more generous that SPG Platinum. I don't want to leave Starwood...I'm just pointing out what else is out there.

Last edited by moulder3; Sep 29, 2011 at 9:32 am
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Old Sep 29, 2011, 9:28 am
  #85  
 
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great news
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Old Sep 29, 2011, 9:28 am
  #86  
 
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Originally Posted by Keyser
fair enough....but what will you do after those 5 years when all your points have finished????
And is that really a good use of your points, simply to be able to say "but I am a Platinum member, and I have a giraffe!"?
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Old Sep 29, 2011, 9:40 am
  #87  
 
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Originally Posted by Starwood Lurker
Sorry, but no. Only paid nights are going to count against the requirements for a Platinum status challenge.

Best regards,

William R. Sanders
Social Media Specialist
Starwood Hotels & Resorts Worldwide

[email protected]
Any information on how long the plat challenge is likely to last? I have a 20 night stay coming up in january and this will of course affect my bookings ( was thinking of going 50/50 cash/points but if the challenge still will be on I can make plat a lot earlier by choosing more cash)
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Old Sep 29, 2011, 9:52 am
  #88  
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Originally Posted by ucce
Any information on how long the plat challenge is likely to last? I have a 20 night stay coming up in january and this will of course affect my bookings ( was thinking of going 50/50 cash/points but if the challenge still will be on I can make plat a lot earlier by choosing more cash)
Any questions regarding Platinum status challenges should be directed to Platinum Concierge. You can reach them via email at [email protected].

Best regards,

William R. Sanders
Social Media Specialist
Starwood Hotels & Resorts Worldwide

[email protected]
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Old Sep 29, 2011, 10:02 am
  #89  
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Originally Posted by mreed911
And is that really a good use of your points, simply to be able to say "but I am a Platinum member, and I have a giraffe!"?
very true....
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Old Sep 29, 2011, 10:17 am
  #90  
 
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Originally Posted by toddml
While I realise it brings it inline with other programs and the fact there does not seem to be a nights count double promotion I do feel it is another devaluation of Plat and simply means there will be more Plats around. Maybe it is time for a new level aimed at 75 or 100 nights a year.

I am sure there will be plenty who disagree with this but the easier it is get get the status the less the status is worth!
+1

Or a new level at 35 or 40 stays.
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