Originally Posted by gfowler-ord-1k
(Post 17001113)
I actually had some stays planned (but not booked yet) at some of the "Non-Participating Properties". Guess where I probably won't be staying. In every case there is a reasonable alternative property that is participating.
Originally Posted by bzz100
(Post 17001112)
Wow, in the 10 years I have been an SPG Platinum member this is the first time I have ever seen a list that excludes every single SPG hotel in the South Bay area of Northern California.
Four Points San Jose Downtown - NOPE Sheraton San Jose - NOPE Sheraton Sunnyvale - NOPE Westin Palo Alto - NOPE Sheraton Palo Alto - NOPE W Silicon Valley - NOPE This is really surprising as I frequent both Sunnyvale and San Jose properties and they don't always seem to have a high occupancy rate. Oh well, after 100+ SPG stays this year I think I am going to try and max out on the Hyatt promo at the Hyatt Regency Santa Clara (formerly Westin) and migrate over to the Hilton promo. |
Originally Posted by mahasamatman
(Post 17009121)
SPG pays the hotel for award bookings. It's not rack rate by any means, but it is revenue. From what I've read on FlyerTalk, the hotel must pay SPG for the points it awards (though I don't know if that's paid directly or through a management contract), including any points awarded in promos.
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Originally Posted by andy3fan
(Post 17009078)
Understood, but what do you think the advantages or disadvantages are for a hotel to opt in/out? How much does it really cost them to award the double/triple points? Somehow I would have thought that the property would have lost out when I booked a points room (as they gave it up instead of revenue), not when they award the points.
If you were the property owner and you could sell and fill a room for $350/night or $325/night, which rate would you pick? Well, it's the same thing here. If you can fill a room at $350/night with no promo or at $350/night with triple promo, which would you choose if you had the choice. This represents a clear choice by the opt out hotels and I presume that they have undertaken the market research to determine that they will do just fine by opting out. Or put another way, the pittance they will lose from those who stay elsewhere is far made up for by those who want the rooms without the promo. |
Originally Posted by margarita girl
(Post 17008800)
3 nights coming up in Orlando and all properties are excluded.
So this is what I booked: Sheraton MCO Downtown -- BRG approved at $59 WDW Swan -- BRG approved at $155 WDW Dolphin -- BRG approved at $138 6000 bonus points. Take that SPG! ;) (Could have also had the Sheraton Vistana at $79 and the Sheraton Safari at $66.) |
changing the topic from "my hotels aren't participating. I'm joining Hilton" to "I'm an ignorant noob help me out".... can someone explain what components of your points get doubled/tripled
The current promo-less breakdown of points is: 2 *p/$ + 1 *p/$ for SPG Platinum + 2 *p/$ for SPG Amex Do all 3 of those areas double/triple, or just certain parts of those The reason it's important to me is because I stay by Aloft's, and with the current promotion of 1000 Amex MR points per stay, whether those SPG Amex points also double/triple affects which credit card I should be paying for my stay with |
Originally Posted by Often1
(Post 17011029)
The advantage for a property to opt out, apparently a contractual right at Starwood, is that the property doesn't pay SPG for the points awarded. The more points, the greater the cost. Points are effectively a discount against the rate the customer pays. They are effectively a discount although the customer doesn't see the discount as a dollar credit.
If you were the property owner and you could sell and fill a room for $350/night or $325/night, which rate would you pick? Well, it's the same thing here. If you can fill a room at $350/night with no promo or at $350/night with triple promo, which would you choose if you had the choice. This represents a clear choice by the opt out hotels and I presume that they have undertaken the market research to determine that they will do just fine by opting out. Or put another way, the pittance they will lose from those who stay elsewhere is far made up for by those who want the rooms without the promo. Anyway, let's say this promotion costs an average of 500 points per night, and the hotels pay SPG 2 cents per point (for the sake of easy math), so it would cost a hotel $10 per room. Assuming a property had 500 rooms and was running at 80% occupancy for the promotion period, this promo would cost a hotel $4,000 per night. Assuming the hotel has an average Profit per Room Night of $300 (including f&b profits and minus direct expenses such as laundry, room amenities, etc.), it would therefore need to feel that the promo would generate an average of about 13 additional room nights per day...maybe it would or maybe not? In addition, this math does not consider the ill will, and lost future business, that a property might generate by not participating, and the lost ability to favorably influence a customer and generate future incremental revenue from that customer from future stays. In general, I think properties that don't participate are short-sighted, and SPG is rather weak in its franchise relationships...or, this promo is ill conceived, as so many properties have determined that it just doesn't pay off. |
Originally Posted by Often1
(Post 17011034)
If Starwood had to depend on folks paying $155/night, it would be in bankruptcy. People paying those kinds of rates are the ones they would just as soon shed so that they have room available for people paying in the $250-300/night.
BTW, resubmitted the Swan BRG because I found a lower rate there too. Expect to get that one down to $137 as well. ;) |
Is it just the corporate hotels opting out?
Originally Posted by itsaboutthejourney
(Post 17006714)
I agree that some of these hotels are doing very well and don't need to offer the promo, but if they are doing so well and don't want to agree to the basic terms of the SPG program then maybe they would be even better as independents or in another chain? Starwood is undercutting its own brands by letting hotels go 'rogue' ....with or without this promo.
There are other participating properties in the area; however, IMO the extra ~10K points I could get are not worth switching to the older hotels in the area with less quality comforts. |
Originally Posted by nologic
(Post 17011197)
this math does not consider the ill will, and lost future business, that a property might generate by not participating, and the lost ability to favorably influence a customer and generate future incremental revenue from that customer from future stays.
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Originally Posted by mario33
(Post 17011358)
No logic ! ill will for not participating in a promo ? lost future business ? what about hotels which do not even participate in any loyalty programme ?
As for hotels which don't participate in a loyalty program...that's a different kettle of fish and a different cost/benefit analysis. |
Originally Posted by gexgirl
(Post 17011293)
I stay at the San Diego Marina, which is a corporate hotel. I think all the other San Diego Starwood properties on the 'non-participating' list are also corporate. Bummer...
There are other participating properties in the area; however, IMO the extra ~10K points I could get are not worth switching to the older hotels in the area with less quality comforts. |
Originally Posted by wallaby
(Post 17010175)
I can assure you, there are zero participating properties in Brisbane.
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Originally Posted by Starwood Lurker
(Post 17000320)
Let me be the first to confirm news on SPG’s upcoming promotion. Kicking off September 6th, registered members will earn double or triple Starpoints® on every stay through December 18, 2011.
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Originally Posted by Often1
(Post 17011034)
If Starwood had to depend on folks paying $155/night, it would be in bankruptcy. People paying those kinds of rates are the ones they would just as soon shed so that they have room available for people paying in the $250-300/night.
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Originally Posted by Alex_I
(Post 17011839)
- Sorry, William, this promo does not excite me as none of the hotels I am usually staying are participating. Also, I have re-qualified for PLT already. Any special bonuses for us who already re-qualified?
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