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St. Regis Bangkok, Thailand [Master Thread]

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Old Jan 12, 2019, 10:50 pm
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St. Regis Bangkok, Thailand [Master Thread]

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Old Apr 3, 2011, 10:29 am
  #16  
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Join Date: Jul 2005
Location: Thailand
Programs: Marriott - P; HH - G; Hyatt - P; Avis - LT First
Posts: 5,023
about sums it up nicely!

Originally Posted by DFW DL
........... all other things being equal we won't be back.
BKKLEE is offline  
Old Apr 3, 2011, 10:37 am
  #17  
 
Join Date: Oct 2008
Location: BGO
Programs: EK Gold, SK*G, IHG Diamond Amb
Posts: 150
Our butler was newly trained, and we were her first guests. My first experience with a butler, but great at serving coffee (and good coffee) whenever we wanted :-)

We were given Fast Track for the airport upon check-out.
gunlie is offline  
Old Apr 3, 2011, 12:10 pm
  #18  
cln
 
Join Date: Mar 2010
Location: Europe/SEA
Programs: TK E+, Bonvoy LT Plat, Hilton Diamond, IHG Platinum, Dusit Gold
Posts: 1,714
as EY Gold you should have fasttrack at the airport already. Also fasttrack for immigration @ check-in ?
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Old Apr 3, 2011, 12:33 pm
  #19  
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Join Date: Apr 2009
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Posts: 29,673
Originally Posted by BKKLEE
AS NOTED BY ANOTHER OP, PUTTING A BANDAID ON A BLEEDER DOESN'T FIX THE PROBLEM AND THE ON-GOING CONSTRUCTION WORK AND STILL TO BE COMPLETED CONSTRUCTION WORK WILL ONLY CAUSE GUESTS ARRIVING AFTER THE "SO-CALLED" 01 APRIL OPENING TO BE DISTURBED
the fact is that they still opened on time like thyetus had reported....
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Old Apr 3, 2011, 12:44 pm
  #20  
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Join Date: Nov 2009
Posts: 45
Originally Posted by BKKLEE
about sums it up nicely!

BKKLEE seems a little disappointment for St.Regis is opened on time for business.
I am the 1st guest of the hotel, also the 1st guest for the Astor suite. I'd say, the hotel is fully ready to open its door to the guest and the service is Super!

The hotel is prefect and I don't see the reason why someone is so upset to slanderous the hotel? Coz you didn't get what you expected for?

Here you go with some pic I taked in the nice suite


















anson1023 is offline  
Old Apr 3, 2011, 7:54 pm
  #21  
 
Join Date: Sep 2003
Location: LAX, PSP
Programs: SPG & CO Plat.
Posts: 3,143
Originally Posted by DFW DL
Misses:
No Platinum recognition apart from Welcome Amenity.
Can you comment a bit more on the Plat recognition issue?

- no upgrades, or with so few rooms open no reasonable likelihood of an upgrade?

- no complimentary breakfast?

- Internet?

- Gym?

- Lounge?

- Happy hour?

Are you happy to have had the stay, for the experience, or if you were me would you cancel your upcoming stay and divert to the SGS?

Originally Posted by anson1023
photos
Thanks anson1023 for the photos - looks like a lovely suite. The corner bedroom with floor to ceiling glass seems especially delightful.
FatManInNYC is offline  
Old Apr 4, 2011, 3:44 am
  #22  
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Originally Posted by anson1023
BKKLEE seems a little disappointment for St.Regis is opened on time for business.

The hotel is prefect and I don't see the reason why someone is so upset to slanderous the hotel? Coz you didn't get what you expected for?
about sums it up nicely....^^
Keyser is offline  
Old Apr 4, 2011, 6:56 am
  #23  
Moderator, El Al and Marriott Bonvoy, FlyerTalk Evangelist
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Join Date: Feb 2005
Location: SIN
Programs: SQ*G, Mar LTT, Hyatt Glb, AA LTG, LY, HH, IC, BA, DL, UA SLV
Posts: 12,018
Originally Posted by DFW DL
Misses:
No Platinum recognition apart from Welcome Amenity.
Maybe this is an oversight or a mistake? Did you ask a manager if this is really the only recognition? Perhaps one of the Lurkers can clarify? If this is it then I'll likely cancel my booking for later in April.
yosithezet is offline  
Old Apr 4, 2011, 8:12 am
  #24  
 
Join Date: Dec 2008
Location: South Korea
Posts: 1,168
maybe not all their suites are ready & operational... like it was the case with 4pts Suk 15?

any clarity anyone can provide would be v much appreciated!
jaejaez is offline  
Old Apr 4, 2011, 8:31 am
  #25  
formerly known as 2lovelife
 
Join Date: Dec 2000
Location: ORF : UA_Premier_Gold4Life, Bonvoy_titanium, Accor_Plat
Posts: 6,952
Based on the information in this thread, I have just canceled 2 reservations for this hotel.

I will wait until they sort out things like Platinum breakfast (like every other SPG Thailand hotel) and upgrade policy.
.
.
.
seanthepilot is offline  
Old Apr 4, 2011, 10:47 am
  #26  
 
Join Date: Oct 2008
Location: BGO
Programs: EK Gold, SK*G, IHG Diamond Amb
Posts: 150
Originally Posted by cln
as EY Gold you should have fasttrack at the airport already. Also fasttrack for immigration @ check-in ?
Yes get fast track from Etihad on arrival and at check-in... But they sometimes forget their gold guests at arrival...
gunlie is offline  
Old Apr 4, 2011, 10:49 am
  #27  
Company Representative - Starwood
 
Join Date: Nov 2000
Location: Austin, Texas
Programs: Marriott Employee Level
Posts: 31,593
Originally Posted by yosithezet
...Perhaps one of the Lurkers can clarify?...
Perception is strong drug indeed. But, it does not always reflect the truth of a thing.

Best regards,

William R. Sanders
Social Media Specialist
Starwood Hotels & Resorts Worldwide

[email protected]
Starwood Lurker is offline  
Old Apr 4, 2011, 12:05 pm
  #28  
Moderator, El Al and Marriott Bonvoy, FlyerTalk Evangelist
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Join Date: Feb 2005
Location: SIN
Programs: SQ*G, Mar LTT, Hyatt Glb, AA LTG, LY, HH, IC, BA, DL, UA SLV
Posts: 12,018
Originally Posted by Starwood Lurker
Perception is strong drug indeed. But, it does not always reflect the truth of a thing.

Best regards,

William R. Sanders
Social Media Specialist
Starwood Hotels & Resorts Worldwide

[email protected]
So aren't able to followup with the property to inquire as to their Platinum recognition?
yosithezet is offline  
Old Apr 4, 2011, 12:38 pm
  #29  
Company Representative - Starwood
 
Join Date: Nov 2000
Location: Austin, Texas
Programs: Marriott Employee Level
Posts: 31,593
Originally Posted by yosithezet
So aren't able to followup with the property to inquire as to their Platinum recognition?
I would expect it to be just as outlined in the Terms and Conditions of membership. If they falter in this regard, I would expect for them to get some formal complaints lodged against them.

But, when we start adding things not mentioned in the Terms and Conditions of membership as being expected, then we get into the area of misperception.

Other than this, you can send an email to the property itself at [email protected] and probably get a reply faster than I can get one.

Best regards,

William R. Sanders
Social Media Specialist
Starwood Hotels & Resorts Worldwide

[email protected]
Starwood Lurker is offline  
Old Apr 4, 2011, 1:04 pm
  #30  
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Join Date: Jul 2005
Location: Thailand
Programs: Marriott - P; HH - G; Hyatt - P; Avis - LT First
Posts: 5,023
Open, but far from ready as reported by another other OP, including, but not limited to, needed and still to be completed construction (Iīll let the 1500+ of documented - by various professional enginers and architects - cases of lack of quality control and design flaws in the construction of this property as itīs all listed on the mahardlekluang blog speak for itself), but perhaps the red-shirts will return and re-utilize the soi side of the propertyas their showering and toilet once again (as they did last year when these terrorists took over the area)

[Misses:
No Platinum recognition apart from Welcome Amenity.
Pool area has no shade from afternoon sun.
Very small (27 table) restaurant; more kitchen than tables.
Limited, expensive (750 B) breakfast buffet.
Bridge to Skytrain not yet built.

QUOTE=Keyser;16152573]the fact is that they still opened on time like thyetus had reported....[/QUOTE]
BKKLEE is offline  


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