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-   -   [ENDED 30 June 2018] Elite "Thank You You've Made My Stay" certificates (https://www.flyertalk.com/forum/starwood-starwood-preferred-guest/1194214-ended-30-june-2018-elite-thank-you-youve-made-my-stay-certificates.html)

ehud Mar 14, 2011 6:50 am

[ENDED 30 June 2018] Elite "Thank You You've Made My Stay" certificates
 
See what I found...

Celebrate excellence with a Platinum Thank You.

As a Platinum member of the Starwood Preferred Guest® program, you now have a unique way to personally recognize outstanding service: by giving a Platinum Thank You.

Give a Platinum Thank You certificate to any associate who you feel truly goes above and
beyond to make your experience more enjoyable.
Hotel associates and customer care agents are all eligible to receive a certificate. (To share a
certificate over the phone, just provide the unique code printed on the card.)
Use the certificates by February 29, 2012.


From T&C :"however, the certificates cannot be used as a form of bribery or fraud, nor may the certificates be sold in any manner" ;)

Hopefully there will be something in the package for us as well...:D

Weblink : https://www.spgpromos.com/elitethankyou/?language=en_uk


Frequently Asked Questions:

What is an Elite Thank You?
It's a certificate that an elite member can use to recognize a Starwood associate who provided outstanding service, whether in person or over the phone.

How do I get Elite Thank You certificates?
Four certificates were included in your elite member card packages sent in 2012.

Who is eligible to receive an Elite Thank You?
All Starwood associates in Customer Contact Centers or hotels that participate in the Starwood Preferred Guest® program are eligible, including but not limited to associates at the front desk, reservations line, concierge desk, bellhop service, restaurants, housekeeping, fitness centers, business centers and so forth. To give a certificate over the phone, just tell the associate you'd like to give him or her an Elite Thank You, then provide the unique code printed on the back of the certificate.

Can I use an Elite Thank You certificate more than once?
No. Each Elite Thank You certificate has a unique code that can be used only once, so it can be given to only one person.

Can I give multiple Elite Thank You certificates to a single person?
Yes.

Can I get more Thank You certificates?
Certificates are included in kits sent when members renew or upgrade their elite status. No additional certificates can be ordered.

How long are the Elite Thank You certificates valid?
Please see the back of your certificates for the expiration date.

thomas199023 Mar 14, 2011 6:53 am

Pretty interesting, wondering how many of these are included in the PLT package?

This is a good way to thank employees who go above and beyond for me.


Edit:
Should have read the FAQ:
Four certificates are included in the member card packages sent to Platinum members in 2011.

adkrick Mar 14, 2011 7:47 am

I was handed one of these upon checkin by the desk manager at the Four Points Manassas week before last.

Braindrain Mar 14, 2011 8:09 am

Other than a "thank you", is there any additional benefit to the employee?

adkrick Mar 14, 2011 8:22 am

Here is what they look like front and back.

http://inlinethumb13.webshots.com/48...600x600Q85.jpg

http://inlinethumb13.webshots.com/48...600x600Q85.jpg

Dr. HFH Mar 14, 2011 8:29 am

Anyone know what they're worth? My friends at AA tell me that the Applause certificates (same idea as these) are basically worthless to the employees, -- each certificate gets them an entry in a giveaway contest.

Flyinace2000 Mar 14, 2011 9:33 am

I had our two favorite front desk agents ask if we had seen this about 3 weeks ago. We had not at the time. Apparently this is a way for them to earn SPG points for travel just like we do.

adamak Mar 14, 2011 9:48 am

Starwood Lurker would deserve one, at least. :)

thomas199023 Mar 14, 2011 11:04 am


Originally Posted by adamak (Post 16031972)
Starwood Lurker would deserve one, at least. :)

I agree, he will get one of mine!

Perhaps this is a nice gift from all the SPG PLT FTers he has helped over the years?

Edit: Also don't forget SL2!

yeunganson Mar 14, 2011 11:22 am

Are we allowed to give one of these to the Starwood Lurkers?

Or are they excluded in this program?

PTahCha Mar 14, 2011 1:33 pm

Just saw them in my platinum card package that I received in the mail. There were 4 certificates included.

LovetoTravel83 Mar 14, 2011 2:19 pm

You guys think if we gave it to the bellboy or to housekeeping that they would be offended?

I think that they would rather get a tip not a card.

And do the employees themselves are aware about this card?

Wish I knew what it's really worth.

ehud Mar 14, 2011 2:21 pm


Originally Posted by PTahCha (Post 16033459)
Just saw them in my platinum card package that I received in the mail. There were 4 certificates included.

What else was included in the package?

UA-NYC Mar 14, 2011 3:32 pm


Originally Posted by ehud (Post 16033809)
What else was included in the package?

That was basically it - the 4 appreciation cards, a flyer for the current promo...and the card.

CNWO4LIFE Mar 14, 2011 3:37 pm

Lurkers, can you tell us what the employees get when they are given one of these?


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