New Benefit for Platinum Members of SPG (free internet)
Feb 23, 2010, 5:39 pm
#181
Join Date: May 2000
Location: Chicago
Programs: AA EP, UA Gold-MM, UA 1K (former), GS (former),SPG LT Platinum, Hyatt Diamond, HH Diamond
Posts: 2,299
Is it free at any speed offered?
The hotel I am currently staying at offers a free very restricted version to all guests. If you want to get the higher speed you have to pay.
With this new benefit is it that the hotel has to provide at least one free option or does free mean it can be a restricted speed? If its the latter I could see some properties following the letter of the policy and offering a free reduced speed product and charging for a "high" speed product.
The hotel I am currently staying at offers a free very restricted version to all guests. If you want to get the higher speed you have to pay.
With this new benefit is it that the hotel has to provide at least one free option or does free mean it can be a restricted speed? If its the latter I could see some properties following the letter of the policy and offering a free reduced speed product and charging for a "high" speed product.
Feb 23, 2010, 6:10 pm
#182
Join Date: Aug 2009
Location: Phoenix, AZ
Programs: SPG PLT, UA 2P
Posts: 13
When will Starwood send out an email their platinums so I can start forwarding this to all my friends? 
Feb 23, 2010, 6:14 pm
#183
Join Date: Dec 2007
Location: SFO
Posts: 4,914
http://www.starwoodhotels.com/prefer...preferred.html
or
http://www.spgpromos.com/compnetacce...CESS_PROMOTION
Feb 23, 2010, 7:13 pm
#184
Join Date: Dec 2001
Location: NYC
Programs: AA LT PLT, SPG Gold
Posts: 2,564
I agree. Half the time they nix my late checkout request so other than a few extra points there's not much in the way of benefits for us lowly golds. By no means do I think Gold should be given the same level of benefits at Platinum...but throw us a bone. Free internet access is hardly the same thing as a suite upgrade.
Feb 23, 2010, 7:40 pm
#185
Join Date: Feb 2010
Location: Hong Kong
Programs: CX Gold SPG Platinum IHG Platinum Accor Platinum
Posts: 29
Great to learn we finally get free internet
Just paid 30 pounds for 1 week access in Edinburgh last week...
Just paid 30 pounds for 1 week access in Edinburgh last week...
Feb 23, 2010, 7:49 pm
#186
Join Date: Dec 2006
Location: New England
Programs: DL Plat, Mariott Plat, HH Diam
Posts: 122
This is terrific news!! A lot of savings in upcoming travel.
Feb 23, 2010, 8:31 pm
#187
Moderator: Asiana & Qantas Frequent Flyer
Join Date: Dec 2006
Location: STR/SYD/SMF
Programs: QF Lifetime SG, LH HON, OZ Lifetime Diamond +, HH Diamond, Marriott Lifetime Platinum
Posts: 14,373
Feb 23, 2010, 8:43 pm
#188
Join Date: Nov 2008
Location: BKK/NRT
Programs: BA*G, UA1K, SPG-P, HH-G, GP-D, IC-RA
Posts: 783
This is great news. Thanks!! I don't need to go to the club lounge or lobby for free internet.
Feb 23, 2010, 8:52 pm
#189
Join Date: Aug 2005
Location: Michigan
Programs: Starwood and NWA Plat
Posts: 257
Gotta admit, I was excited about this as I normally pay for it... but I just posted this in the "horrible internet" thread. I have to say, if this is what we should expect, who really cares! In MOST *wood hotels, this is the norm (not quite this bad, but close)... So, again, with this, WHO CARES! (I wish they'd give me my 15 bucks back).
Sheraton Edison: Love the quiet hotel, HATE the internet. Trying to do some work, but so frustrated!!!
Download: 0.09MB/S
Upload: 0.14MB/S
Ping Rate: 775 MS
I can't imagine it being much worse!
High Speed Internet: $14.95
Looking for a telephone cord to dial up to work: Priceless!
Sheraton Edison: Love the quiet hotel, HATE the internet. Trying to do some work, but so frustrated!!!
Download: 0.09MB/S
Upload: 0.14MB/S
Ping Rate: 775 MS
I can't imagine it being much worse!
High Speed Internet: $14.95
Looking for a telephone cord to dial up to work: Priceless!
Feb 23, 2010, 9:14 pm
#190
Join Date: Sep 2003
Location: LAX, PSP
Programs: SPG & CO Plat.
Posts: 3,143
I wanted our Flyertalk friends here in the Starwood Preferred Guest (SPG) forum to be among the first to hear about our newest Platinum benefit. SPG is pleased to announce that starting March 1st, Platinum members - who already enjoy the highest earned level of benefits in the program - will also be able to enjoy complimentary in-room Internet service.
Our hope is that you will find this additional benefit to be helpful in your travels. You can learn more about it at: SPG.com/compnetaccess.
Best regards,
William
Our hope is that you will find this additional benefit to be helpful in your travels. You can learn more about it at: SPG.com/compnetaccess.
Best regards,
William
Feb 24, 2010, 12:01 am
#192
Join Date: Sep 2009
Posts: 18
So now if you stay at Starwood for 25 nights a year you get the same thing that you can get at the Motel 6 for Free?
SWEET!
SWEET!
Feb 24, 2010, 12:03 am
#193
Join Date: Sep 2006
Location: All over
Programs: AA-LTP, HH-DIA, Marriott-LT+AMB, Hyatt-Globalist, Hertz-PC, UA-GS
Posts: 6,828
Gotta admit, I was excited about this as I normally pay for it... but I just posted this in the "horrible internet" thread. I have to say, if this is what we should expect, who really cares! In MOST *wood hotels, this is the norm (not quite this bad, but close)... So, again, with this, WHO CARES! (I wish they'd give me my 15 bucks back).
Sheraton Edison: Love the quiet hotel, HATE the internet. Trying to do some work, but so frustrated!!!
Download: 0.09MB/S
Upload: 0.14MB/S
Ping Rate: 775 MS
I can't imagine it being much worse!
High Speed Internet: $14.95
Looking for a telephone cord to dial up to work: Priceless!
Sheraton Edison: Love the quiet hotel, HATE the internet. Trying to do some work, but so frustrated!!!
Download: 0.09MB/S
Upload: 0.14MB/S
Ping Rate: 775 MS
I can't imagine it being much worse!
High Speed Internet: $14.95
Looking for a telephone cord to dial up to work: Priceless!
I do think dial up may be quicker lol (priceless)
Feb 24, 2010, 7:58 am
#194
Join Date: Sep 1999
Location: Charlotte, NC USA
Programs: AA EXP; Marriott Lifetime / Annual Titanium; Massively Missing Starwood
Posts: 5,338
I think this is truly awesome and will cause me to move stays for both me and my company to *Wood, as well as move some of my personal stays away from the lower end brands toward the higher end.
I'm just curious though: what system changes are being implemented to prevent me from having to go to the front desk to get the charges removed after they erroneously appear on my folio? I have enough instances of having to chase the plat points and don't get me started on the upgrades...how much human intervention is required to get this waived?
I guess my bottom line question: will the presence of my spg number, which has plat status tied to it, automatically ensure these fees do not appear on the room charges?
I'm just curious though: what system changes are being implemented to prevent me from having to go to the front desk to get the charges removed after they erroneously appear on my folio? I have enough instances of having to chase the plat points and don't get me started on the upgrades...how much human intervention is required to get this waived?
I guess my bottom line question: will the presence of my spg number, which has plat status tied to it, automatically ensure these fees do not appear on the room charges?
Feb 24, 2010, 11:19 am
#195
Join Date: Mar 2009
Location: Kingdom of Saudi Arabia
Programs: UA-1k, 1mm, Marriott-LT Platinum, Hertz-Presidents Circle
Posts: 6,355