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Old Feb 16, 2010, 12:44 pm
  #1  
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How to file a compliant?

What is the best way to file a complaint about a starwood property? Is there an e-mail? Should I call? Thank you in advance.
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Old Feb 16, 2010, 12:46 pm
  #2  
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Old Feb 16, 2010, 4:01 pm
  #3  
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you could also let one of the lurkers here know what your issues are....they are extremely helpful....
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Old Feb 16, 2010, 4:03 pm
  #4  
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Originally Posted by saad
you could also let one of the lurkers here know what your issues are....they are extremely helpful....
Would prefer that regular channels are used first. Then, if necessary, Thyetus or myself would be glad to offer another avenue for review.

Best regards,

William R. Sanders
Online Guest Feedback Coordinator
Starwood Hotels & Resorts Worldwide

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Old Feb 16, 2010, 4:12 pm
  #5  
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Originally Posted by Starwood Lurker
Would prefer that regular channels are used first. Then, if necessary, Thyetus or myself would be glad to offer another avenue for review.

Best regards,

William R. Sanders
Online Guest Feedback Coordinator
Starwood Hotels & Resorts Worldwide

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sounds good william....didn't mean to further increase your work load....
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