HELP!
 

I‘m on a SA Global Pass and in Korea right now. Somehow SA has lost my itinerary and they now are not responding to my emails anymore. For days I‘m trying to change tomorrows flight for my son and myself, but wont get an answer. Their phone numbers don‘t work (anymore), only email, and I do not get any reply. I called Lufthansa since the email ends [MENTION=31814]DLH[/MENTION].com, but they can‘t help either (even our flight is a LH flight). Does anyone of you have an idea how to get a hold of anyone at SA? Any help is appreciated!

These are the Global Contact numbers with SA:Our Global Contact Centre operating times are from 06h00 am to 01h00 am (South Africa Standard Time), Monday to Sunday

South Africa and Africa

+27 11 978 1111

United States

+1 870 617 8342

calls charged at local rate

Canada

+1 902 612 2438

calls charged at local rate

United Kingdom

+44 122 401 5059

calls charged at local rate

Scandinavia

+45 787 138 84

calls charged at local rate

Germany

+49 699 579 9988

calls charged at local rate

For rebooking you need to call the issuer of the ticket; not LH (LH can't rebook a ticket issued by others than LH regardless that it concerns their flight)