United 77W or ANA 788?

Old Jan 17, 19, 7:29 pm
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Join Date: Jan 2019
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United 77W or ANA 788?

I have a J award ticket next week on United from SFO to NRT (seat 5A). Today I noticed that ANA just opened up more award space on the SJC to NRT route and I'm wondering if it's worth the extra 10k points and change fee to switch. I live in San Jose so SJC is way better for me but I checked the seat map on ANA and the seat selection isn't as good (all that's left is D/G in odd rows and C/H in even rows). What do you guys think?
cupofjoe is offline  
Old Jan 17, 19, 8:34 pm
Join Date: Apr 2013
Location: SFO
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No clear winner. Both nice products. I like the Polaris seat, and 5A is a really good one. I think this comes down to whether it's worth 10k miles to you to fly SJC rather than SFO.
Kacee is offline  
Old Jan 17, 19, 10:33 pm
Join Date: Jun 2010
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Access to the Polaris Lounge in SFO is a +.
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swgsword is offline  
Old Jan 18, 19, 1:26 am
Join Date: Jan 2017
Location: Portland OR
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Polaris on the 77W beats NH on the Dreamliner, by seat (especially an odd row in Polaris) food and IFE. In fact everything except flight attendant service where NH wins by miles. Plus you have the Polaris lounge at SFO which is a clear winner.
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usbusinesstraveller is offline  
Old Jan 18, 19, 1:05 pm
Join Date: Dec 2006
Location: NRT / HND
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Posts: 4,243
I certainly agree with everyone else here, keep the UA 77W, better seat, better IFE, and for my own tastes better food. My biggest issue with NH is their menu selection, it's very Japanese oriented, which may or may not be good for you. Their western movie selection is also fairly limited.
dvs7310 is offline  
Old Mar 17, 19, 6:08 pm
Join Date: Jul 2002
Location: SF Bay Area
Programs: UA 1K MM
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Note that United’s Polaris food and service took a serious downgrade 1st February. Check the UA forum for details, but they’ve switched to preplated meals and for most planes (but not the 77W) they eliminated one of the galley positions. The lounge is still a win though.
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