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Searching for J Bucket (Upgrade) availibility in Expertflyer

Searching for J Bucket (Upgrade) availibility in Expertflyer

Old Dec 11, 2017, 11:33 am
  #1  
Original Poster
 
Join Date: Aug 2017
Posts: 11
Searching for J Bucket (Upgrade) availibility in Expertflyer

I was testing the premium service today for the J bucket availibility in TK as you can only check for I award availibilty in TK's website. Although expertflyer claims that they so provide the J availibility in their system. I could not dind. What would be the preferred method of finding The upgrade availibility without calling them?

cheers
Profonde is offline  
Old Dec 11, 2017, 8:00 pm
  #2  
Left Expert Flyer 4/23
 
Join Date: Jan 2005
Posts: 2,741
Originally Posted by Profonde
I was testing the premium service today for the J bucket availibility in TK as you can only check for I award availibilty in TK's website. Although expertflyer claims that they so provide the J availibility in their system. I could not dind. What would be the preferred method of finding The upgrade availibility without calling them?

cheers
As we noted in our email reply to you, there is a bug where the J class search will return an error in the Award & Upgrade search. This should be fixed by the end of the week. In the mean time, you can view TK J class with the normal Flight Availability search as J class is also a regular fare class.
ExpertFlyer Voice is offline  
Old Dec 11, 2017, 8:07 pm
  #3  
Original Poster
 
Join Date: Aug 2017
Posts: 11

Thanks guys good customer service and prompt responses!
cheers



Originally Posted by ExpertFlyer Voice
As we noted in our email reply to you, there is a bug where the J class search will return an error in the Award & Upgrade search. This should be fixed by the end of the week. In the mean time, you can view TK J class with the normal Flight Availability search as J class is also a regular fare class.
Profonde is offline  

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