Star Alliance lounge access
Oct 30, 2018, 5:59 pm
#31
Join Date: Jul 2007
Location: San Francisco/Sydney
Programs: UA 1K/MM, Hilton Diamond, Marriott Something, IHG Gold, Hertz PC, Avis PC
Posts: 8,156
Interesting. Certainly possible they've stopped doing it. I experienced it once and there were multiple other reports of it happening. In my case the solution was simple - skip the UC and go straight to the ANA lounge, and/or use a mobile boarding pass to get into one or both.
Mar 25, 2019, 5:52 am
#32
Join Date: Feb 2016
Location: EZE
Programs: UA Gold,Delta Gold Bonvoy Titanium Elite, HH Diamond , AA Platinum, EENational, Hyatt Globalist
Posts: 1,548
* Alliance Lounge GRU
In case you haven’t ever visited this lounge or it’s been a while see below for its current state
Apr 24, 2019, 5:14 pm
#33
FlyerTalk Evangelist
Join Date: May 2006
Location: Pasadena, California
Programs: UA 1K, 1MM
Posts: 10,412
* Alliance Companion Access for Families?
mrs. iapetus will be traveling with *G status from LAX to LHR on UA (I will not be present for that part of her itinerary). She will want to use the UA lounge at LAX prior to departure. And as a *G pax, she should have access. I see that *G pax are allowed a companion. Does anyone know what the policy is for children traveling with *G pax? Will she get to bring our two children into the lounge with her as companions?
Apr 25, 2019, 3:03 pm
#34
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Join Date: Aug 2009
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Apr 26, 2019, 8:26 am
#35
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Location: Pasadena, California
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Thanks for the response. The reason I ask is that, as a UC member, I know that I am allowed two guests ... or my entire (immediate) family. So there seems to be some accommodation for families, at least in that specific instance. I'll ask the next time I pass through a UC and report back.
Apr 26, 2019, 1:16 pm
#36
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Join Date: Aug 2009
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Thanks for the response. The reason I ask is that, as a UC member, I know that I am allowed two guests ... or my entire (immediate) family. So there seems to be some accommodation for families, at least in that specific instance. I'll ask the next time I pass through a UC and report back.
When you use UC membership to access UC, it is a UA matter, not related to *A. When you use *G to access UC, *A policy applies.
Apr 29, 2019, 8:19 am
#37
Join Date: Apr 2019
Posts: 18
Hello all.
I'll have the UA145 on June 6th from Oporto . I'm Platinum member and I'll fly Economy.
The lounge at Oporto it's not a *G lounge but have contract with several *G airlines.
Am I elegible to have acess to the lounge at OPO? When I contact the lounge they said that only FC custumers have acess.
On the outbond flight, I'll take the UA999 to Brussels and then a Brussels Airlines flight back to OPO. DoI'll have acess to the lounge at Bru?
I'll have the UA145 on June 6th from Oporto . I'm Platinum member and I'll fly Economy.
The lounge at Oporto it's not a *G lounge but have contract with several *G airlines.
Am I elegible to have acess to the lounge at OPO? When I contact the lounge they said that only FC custumers have acess.
On the outbond flight, I'll take the UA999 to Brussels and then a Brussels Airlines flight back to OPO. DoI'll have acess to the lounge at Bru?
Apr 29, 2019, 10:54 am
#38
FlyerTalk Evangelist
Join Date: May 2006
Location: Pasadena, California
Programs: UA 1K, 1MM
Posts: 10,412
Hello all.
I'll have the UA145 on June 6th from Oporto . I'm Platinum member and I'll fly Economy.
The lounge at Oporto it's not a *G lounge but have contract with several *G airlines.
Am I elegible to have acess to the lounge at OPO? When I contact the lounge they said that only FC custumers have acess.
On the outbond flight, I'll take the UA999 to Brussels and then a Brussels Airlines flight back to OPO. DoI'll have acess to the lounge at Bru?
I'll have the UA145 on June 6th from Oporto . I'm Platinum member and I'll fly Economy.
The lounge at Oporto it's not a *G lounge but have contract with several *G airlines.
Am I elegible to have acess to the lounge at OPO? When I contact the lounge they said that only FC custumers have acess.
On the outbond flight, I'll take the UA999 to Brussels and then a Brussels Airlines flight back to OPO. DoI'll have acess to the lounge at Bru?
ETA: OK, after reading the posts that follow, I clearly didn't understand some of the details regarding this itinerary. Sorry! FWIW, I'm still a little unclear as to what the answer should be. I'd be interested in reading a post-trip follow-up.
Last edited by iapetus; May 3, 2019 at 3:24 pm
Apr 30, 2019, 1:53 pm
#39
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Location: ZOA, SFO, HKG
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Apr 30, 2019, 10:26 pm
#41
Join Date: Jul 2017
Programs: KrisFlyer Gold, Marriott & SPG Plat, Hilton Gold, ShangriLa Jade, Enterprise Plat, Taj Gold
Posts: 3,335
From the looks of things you probably won't have lounge access in OPO. UA doesn't contract with the ANA lounge there apparently. It's UA metal so your check-in would be with UA. In this case it doesn't matter who they codeshare with.
May 1, 2019, 5:43 am
#42
Join Date: Apr 2019
Posts: 18
But the Polaris customers have access to the lounge.
May 1, 2019, 8:17 am
#43
Join Date: Jul 2017
Programs: KrisFlyer Gold, Marriott & SPG Plat, Hilton Gold, ShangriLa Jade, Enterprise Plat, Taj Gold
Posts: 3,335
Both ANA's website and the Star Alliance website don't say UA is contracting the lounge. Mind you this is not the *A airlines ANA but a lounge that happens to have the same name but no affiliation to the Japanese airline. If Polaris customers get access then UA *Gs would also get I would assume.
But as I mentioned the websites don't seem to show that UA pax have access. I've seen a few trip reports where BA Club World pax haven't got access to that lounge either when BA wasn't using the contract lounge at that point of time.
But as I mentioned the websites don't seem to show that UA pax have access. I've seen a few trip reports where BA Club World pax haven't got access to that lounge either when BA wasn't using the contract lounge at that point of time.
May 2, 2019, 9:17 am
#44
Join Date: Apr 2019
Posts: 18
Both ANA's website and the Star Alliance website don't say UA is contracting the lounge. Mind you this is not the *A airlines ANA but a lounge that happens to have the same name but no affiliation to the Japanese airline. If Polaris customers get access then UA *Gs would also get I would assume.
But as I mentioned the websites don't seem to show that UA pax have access. I've seen a few trip reports where BA Club World pax haven't got access to that lounge either when BA wasn't using the contract lounge at that point of time.
But as I mentioned the websites don't seem to show that UA pax have access. I've seen a few trip reports where BA Club World pax haven't got access to that lounge either when BA wasn't using the contract lounge at that point of time.
At the bold, the main question. When I call the lounge, they say that only Polaris have access, not the Gold or Platinum if in Economy. Does United have this type of access rules in other lounges around the world?
Last edited by mittch; May 2, 2019 at 9:30 am
May 3, 2019, 12:26 pm
#45
Join Date: Jul 2017
Programs: KrisFlyer Gold, Marriott & SPG Plat, Hilton Gold, ShangriLa Jade, Enterprise Plat, Taj Gold
Posts: 3,335
Thank you for your answer. I know that it's a contract lounge, not the ANA airline lounge.
At the bold, the main question. When I call the lounge, they say that only Polaris have access, not the Gold or Platinum if in Economy. Does United have this type of access rules in other lounges around the world?
At the bold, the main question. When I call the lounge, they say that only Polaris have access, not the Gold or Platinum if in Economy. Does United have this type of access rules in other lounges around the world?
And if you heard it from the horses mouth... who am I to argue with that.
