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-   -   RTW ticket Rules (https://www.flyertalk.com/forum/star-alliance/182868-rtw-ticket-rules.html)

Rudi Mar 31, 1999 5:47 am

RTW ticket Rules
 
originally posted under the Buzz

the following are the rules for travel starting in GERMANY:

Starting/Ending points
Travel must start and end in the same country (US/Canada and all of Skcandinavia are considered as one country).

*booking classes: Eco / Business / First
UA B / D / A
LH B / D / F
TG M / C / P
AC B / C,S,A / F
SK B / C / F,D
RG H / C / F
NZ V(intern),T(domestic) / D,J / P/J
AZ V / D / D

Exceptions: UA-segments in US/Canada in 2 class-planes: business becomes first (but downgrading from business to eco for US-Hawaii and US-Alaska-segments).

Fare-Bases
29'000 flight miles RWSTAR1.
34'000 flight miles RWSTAR2.
39'000 flight miles RWSTAR3.
surface miles DO COUNT as well.

Minimum stay
10 days (before the last intercontinental flight).

Maximum stay
1 year.

Stops
Minimum: 3, Maximum: 15.
In USA/Canada max 5.
Per town only ONE.
A surface sector counts as a stopover.
The following airports are considered same town:
Rio de Janeiro: RIO/GIG/SDU
Sao Paulo: SAO/GRU/CGH
Paris: CDG/ORY
London: LHR/LGW/STN
Munich: MUC/AGB
Oslo: FBU/GEN/TRF
New York: JFK/LGA/EWR
Washington: IAD/DCA/BWI
Miami: MIA/FLL/PBI
Chicago: ORD/MDW
Houston: IAH/HOU
Dallas: DFW/DAL
San Francisco: SFO/OAK/SJC
Los Angeles: LAX/ONT/SNA/BUR

Rebates
Children under 2 years, no seat: 90%.
Children under 2 years, with seat: 33%.
Children under 12 years: 33%.
No discount on rebooking fees.

* No-code-share-fligths
* when starting in Germany: only two german segments allowed
* only one Transpacific "crossing" (more than one segment "in-line" possible)

Rebooking of travel-dates
*before ticketing: ok, free
*after ticketing: no change possible before and including first intercontinetal segment, other segments free
*after trip started: no change possible before and including first intercontinetal segment, other segments free

Reroutings
*before ticketing: ok, free
*after ticketing: no change possible before and including first intercontinetal segment, other segments $75 per transaction
*after trip started: no change possible before and including first intercontinetal segment, other segments $75 per transaction.

Reimbursement of ticket
before departure: full reimbusement after departure: partial reimbursement (but no reimbursement when changing cabin-classes, or flying less miles).

Rudi Mar 22, 2000 9:07 am

just forwarding this information

Rudi Mar 22, 2000 9:15 am

... and per sep-1-1999 StarAlliance rtw LITE:[*]valid in eco only[*]max mileage 26'000[*]booking classes: UA=W, TG=M, SK=V, RG=H, LH=L, AC=B, AN=V, NZ=V (int) T (dom)[*]minimum stay: 10 days, maximum stay: 1 year[*]stopovers: minimum: 3, maximum 5[*]the prices are extremly low: ex Switzerland Swiss Francs 2'860 = US$ 1703[*]general restriction rules from above for Star 1, 2, 3 apply too

Rudi Mar 22, 2000 9:19 am

since the introduction of these rtw fares in 1998 I took 5 rtw-trips ...

(mileage wise the very best ones were those in late 98 when LH and UA did run their 'ride all StarAlliance carriers (6 it was then) and get 100'000 miles'. I took at least 2 segments with each carrier and booked one on my UA- and the other one on my LH-Frequent-flier-program and did earn a bonus of 100'000 miles with each carrier http://www.flyertalk.com/forum/smile.gif

Markie Mar 22, 2000 10:52 pm

I flew one RTW in Feb and have just finished booking one for April. Will have agent ticket it this week in case of price changes ex-VIE.

Had no problems till I broke some toes en-route. Persuaded UA to upgrade everything after the first sector - where accident happened - to first for $2000. Not sure how they worked out the fare - but it took a wonderful ticket agent at ORD 2 hours to do - but it changed everything for me.

transpac Jul 31, 2000 7:09 am


I have reviewed a lot of the postings re: RTW rules and still have a follow-up question:

I'm confused about the "round-the-world" requirements (only one Pacific crossing and only one Atlantic crossing). Recently, in speaking with the UA 1K Res. desk the CS Rep. mentioned that you could go US-PAcific and back AND US-Europe and back (two crossings each). Assuming that you meet all of the other RTW requirements (min stay, 3x 24 hr stopovers, etc.) and are based in the U.S., can you do a RTW like SFO-NRT-SIN-HKG-LAX-LHR-SFO?

Rudi Jul 31, 2000 7:32 am

All written rules for StarAlliance rtw tickets (may-2000-edition, including Austrian-Group, Mexicana and British Midland) say no.

But if you find somebody saying yes, don't hesitate, book with him/her.

I discussed last week some StarAlliance-rtw-rules with m'my' local LH-people (I broght them some ice-cream for their problems they solved with my upcoming rtw in Sep and the UA-upgrade-parts). In 1999 (sep, rtw, combining drinks with SIN-Flyer at the SIN-Hyatt, Pip-preparation in HNL with PremEx and tropical-Flyer, circus in SEA with punki et al, SFO-get-together, PremEx-special-Disneyland-dinner, Raeban/onefreeman-childhood-revival in Disneyworld, Disneyland-wine-cellar-get-together, Pierre-breakfast-get-together in NYC, Catman-tennis-baptising at the US-Open, Jet's-season-opener in New Jersey) I booked a Star-rtw-trip with LH. LH didn't know that UA doesn't allow Express-segments on rtw-tickets.

I got several (total of 4) LAX-SNA-LAX-SNA-LAX-segments with this ticket ('costing' me 36 miles towards the 29'000 total miles allowed, credting me 1'000 status-miles each on my LH-Senator-status-account). LH-Zurich 'confessed' last week, that UA has later charged LH extra for those 4 segments.

[This message has been edited by Rudi (edited 07-31-2000).]

greg99 Jul 31, 2000 10:45 am

I agree with Rudi - however don't be disappointed if they say you can do it, and it comes back to you rejected or more expensive by the rate desk. On these hairy RTW itineraries, they've always had to be processed by the rate desk of the plating airline, and sometimes they will interpret rules differently than the res agents.

Unfortnately, at least with UA, their word is law and you are nearly without any recourse in the UA organization if they interpret a rule contrary to your and a res agent's analysis.

Greg

Dorian Jul 31, 2000 11:14 am

My last RTW was booked with an AC SE agent. I ticketed it with the FRA CTO which I deal with regularly. They informed my that my routing in Asia was illegal (going "up" and "down" and "back" and "forth" too many times...essentially forming a badly shaped star). They also said that once booked and accepted as an RTW...no one will care...they just want it paid for and off their desk.

Dorian

p.s. I didn't argue about it being illegal, just wanted my ticket, though I HIGHLY doubt it was illegal as Rudi mainly planned it.

------------------
Star Alliance RTW Price Chart: http://www.informationlab.com/rtw.htm
Star Alliance Comparison Chart: http://members.home.net/deercroft/starall.html

hsilbiger Jul 31, 2000 11:44 am

Do the RTW rules differ by ticketing carrier? I will be starting a RTW in Montreal, but I would like to end it in Newark. I was told this was not possible.

It seems to be very difficult to find where the rules are laid out in detail on the carrier's sites. I have not been able to find it on either the UA or AC sites.


Rudi Jul 31, 2000 11:47 am

rules are the same for all carriers, but they vary from (departing) cotinent to continent, and the prices vary from departing country to country.

if you email me your fax-address I can fax you the general rules.

transpac Jul 31, 2000 1:04 pm

I found the following at the Star Alliance website...

"There are other rules which apply to both these Star Alliance RTW fares. The itinerary has to include one Transatlantic as well as one Transpacific crossing. A minimum stay of 10 days must generally be observed and return travel from the last international stopover point must commence no later than twelve months after departure. The journey must end in the same country as it began."

" The itinerary has to include one Transatlantic as well as one Transpacific crossing." It doesn't say you can't have more than one!

And I realize that…" There are other rules which apply to both these Star Alliance RTW fares." These other rules could specify only one transpacific/atlantic crossing! Oh well, I'll try working it as it appears to be a great way for me to string together economical travel for both an APAC and European set of business trips (with one of the 24 + hour stopovers at home).


bernie Jul 31, 2000 3:43 pm

One of these other rules is: Your trip must follow one "general direction" (east or west). AFAIK there is NO possibilty crossing atlantic or pacific twice - if you don't consider AKL - NAN // NAN - AKL being pacific crossings.

Rudi Jul 31, 2000 4:08 pm

" The itinerary has to include one Transatlantic as well as one Transpacific crossing." It doesn't say you can't have more than one!

sorry, that's wrong. Here is the exact wording:

Travel must include exactly one atlantic ocean and one pacific ocean crossing
another rule:

travel must commence and terminate in the same country
source: Star Alliance "Round the World" - leaflet, May 2000 (includes already Mexicana, Austrian Group, British Midland)

[This message has been edited by Rudi (edited 07-31-2000).]

transpac Jul 31, 2000 4:54 pm

Rudi,

I copied and pasted the wording from the Star Alliance website (and albeit older, press release. I did a "google" search on " star alliance round the world " and came up with
http://www.star-alliance.com/isroot/SA/htmen/0_2l.htm

and found the exact wording). I really didn't try to say if it was right or wrong. Please understand that I was merely trying to understand the limits of the RTW rules, and to solicit people's experiences and interpretations. I appreciate that you've taken the time to document your feeling that this two-{pac/atl}ocean hop RTW routing is strictly against the rules. The good news is that we'll test the limits and communicate the results, all for the greater good.

WBR, mvl

p.s. Go Pats


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