Star Alliance Gold Track
Aug 22, 2017, 6:32 am
#31
Join Date: May 2009
Posts: 13
LHR *A Gold Track- Transfers
I do the LHR T2 transfer almost monthly. I am usually on a United ticket, landing on United metal, but transferring to Aer Lingus. I am 1k on United but no status on Aer Lingus.
It seems that either A) the policy is really driven by the operating carrier of your outbound segment, inbound/ticketing carrier be damned, or B) the gate dragons are taught (or not?) to have "no" be their default.
I generally have to point out that my 1k card is the same one that they have on the laminated cheat sheet on their desk, and that my BP says *G, and they say, "ok, go through this time" but I don't have a read on whether I am getting the rules bent or I am claiming a legitimate benefit.
That T2 transfer security line is really hit/miss in the general pool- I would have missed my flight today if not for getting through Gold Track.
It seems that either A) the policy is really driven by the operating carrier of your outbound segment, inbound/ticketing carrier be damned, or B) the gate dragons are taught (or not?) to have "no" be their default.
I generally have to point out that my 1k card is the same one that they have on the laminated cheat sheet on their desk, and that my BP says *G, and they say, "ok, go through this time" but I don't have a read on whether I am getting the rules bent or I am claiming a legitimate benefit.
That T2 transfer security line is really hit/miss in the general pool- I would have missed my flight today if not for getting through Gold Track.
Aug 22, 2017, 8:12 am
#32
Suspended
Join Date: Mar 2002
Location: Canada, USA, Europe
Programs: UA 1K
Posts: 31,452
The staff are not the brightest, and have limited interest in the subtleties of airline alliances etc. I used T2 fast track (mistakenly) recently on one of my very rare Eurowings flight. Officially I should not have been allowed to use it but she let me through. The funny thing was that she berated me for not having the *G show up on the EW BP, she was not happy just seeing the card, but didn't have a problem with the bigger picture that actually *G shouldn't be using fast track flying EW.
Nov 5, 2017, 12:12 am
#34
Join Date: May 2012
Location: SYD
Programs: OZ Platinum LifeTime; DL PM; QF Gold; VA Gold; HH Diamond; IHG Diamond
Posts: 1,128
May 29, 2018, 10:29 am
#35
Join Date: Nov 2005
Location: CPH
Programs: CM Gold, SK EB Gold, SPG Gold
Posts: 144
Just tried to go through the "Greenway" in LIS - it's an automated gate that scans your BP, but it didn't work. I was going to check with the staff who was attending to a family, but since there were no lines in the regular automated gates, we went there instead. That was a mistake, as the security check is upstairs, and it was a good 45 minute wait.
We were flying SK, and I'm SK *G. My *G status wasn't noted on the physical BP, and when I asked the check-in agent, she didn't know if we could use the Fast Track security line or not.
Anyone else with similar experience in LIS as *G?
We were flying SK, and I'm SK *G. My *G status wasn't noted on the physical BP, and when I asked the check-in agent, she didn't know if we could use the Fast Track security line or not.
Anyone else with similar experience in LIS as *G?
Jun 2, 2018, 9:30 am
#36
FlyerTalk Evangelist
Join Date: Oct 2001
Location: YYZ
Programs: A3&O6 Gold,IC AMB & HH Diamond
Posts: 14,132
Just tried to go through the "Greenway" in LIS - it's an automated gate that scans your BP, but it didn't work. I was going to check with the staff who was attending to a family, but since there were no lines in the regular automated gates, we went there instead. That was a mistake, as the security check is upstairs, and it was a good 45 minute wait.
We were flying SK, and I'm SK *G. My *G status wasn't noted on the physical BP, and when I asked the check-in agent, she didn't know if we could use the Fast Track security line or not.
Anyone else with similar experience in LIS as *G?
We were flying SK, and I'm SK *G. My *G status wasn't noted on the physical BP, and when I asked the check-in agent, she didn't know if we could use the Fast Track security line or not.
Anyone else with similar experience in LIS as *G?
Jun 2, 2018, 9:51 am
#37
Join Date: Apr 2009
Location: LAX
Programs: UA Plat MM, CM Plat, Amex Plat, Hertz CP, Hyatt Globalist, SPG Gold, Vons Club
Posts: 6,849
I'm a little confused, I'm *Gold and wiil be traveling through LIS in a few weeks. I've only transferred through there before however never originated. So which is the best and most efficient way from check in to the gate (probably lounge, the new one looks nice but I digress)? Thanks and safe travels
Oct 24, 2019, 8:53 am
#38
Join Date: Sep 2013
Location: London, UK
Programs: SQ KrisFlyer Elite Gold
Posts: 362
I am transiting through IST on TK in Y in a few days, and have a *G card. Does anyone know if I can bring a guest through the Gold Track at IST? The rules seem to vary per airport and airline.
Nov 2, 2019, 11:08 pm
#39
Join Date: Nov 2017
Posts: 3,359
I'm a UA *G travelling to LHR out of YYZ in January along with my 2 parents. We are all booked on the same UA itinerary and was wondering if they could join me in using the Gold Track security lane at YYZ? In addition, my parents and I will be flying out of LHR T2 later that month on separate tickets but at the same time. If they were to come with me to the Gold Track security area could they be guested in?
Safe Travels,
James
Safe Travels,
James
Nov 3, 2019, 8:50 am
#40
Suspended
Join Date: Jan 2003
Location: London, UK.
Programs: SQ LPPS, A3 *G, BA Silver aiming for Bronze
Posts: 1,506
I can't comment on the YYZ gold track but at LHR they check eligibility long before you even get near it. You can just walk past the first check which is a person asking a question about eligibility but the second one is a bar code scan that either opens the gate or not and if the bar code doesn't scan the gate doesn't open.
T2 security at LHR is pretty speedy even for economy and you would be likely to be through it by the time you walked to the gold track and back so my advice would be to just do that.
T2 security at LHR is pretty speedy even for economy and you would be likely to be through it by the time you walked to the gold track and back so my advice would be to just do that.
Nov 5, 2019, 2:09 pm
#43
Join Date: Nov 2017
Posts: 3,359
I can't comment on the YYZ gold track but at LHR they check eligibility long before you even get near it. You can just walk past the first check which is a person asking a question about eligibility but the second one is a bar code scan that either opens the gate or not and if the bar code doesn't scan the gate doesn't open.
T2 security at LHR is pretty speedy even for economy and you would be likely to be through it by the time you walked to the gold track and back so my advice would be to just do that.
T2 security at LHR is pretty speedy even for economy and you would be likely to be through it by the time you walked to the gold track and back so my advice would be to just do that.
-James
Nov 7, 2019, 6:54 am
#44
Suspended
Join Date: May 2011
Location: London
Programs: *A G, OW S.
Posts: 996
IME of LHR Gold Track you would be fine with your gold card but I've seen people turned away for trying to bring a guest. AFAIK, there are no guest rights in the GT and at LHR they tend to apply the rules to the letter.