UA LAX lounge access question
Jun 2, 2013, 1:59 pm
#1
Original Poster
Join Date: Mar 2009
Location: Los Angeles
Programs: Hilton Diamond, IHG Silver
Posts: 471
UA LAX lounge access question
We are flying LAX-IAH on UA and then IAH-IST on TK. Both were purchased as Business Class, although the LAX-IAH segment is labeled "United First". I know we'll have lounge access in Houston since we will be boarding the international flight from there; however, I am wondering if we will have lounge access at LAX since we are connecting to an international flight? I'm thinking not since we are only boarding a domestic flight there. Can someone confirm for me one way or the other? We have no status with *A.
Last edited by LA_FadeAway; Jun 2, 2013 at 4:06 pm
Jun 2, 2013, 9:16 pm
#6
Join Date: May 2011
Location: DAC
Programs: AA Platinum, Hyatt Diamond, SPG Gold, Marriott Gold
Posts: 27
UA LAX lounge access question
Maybe I had a misinformed lounge agent, but I was denied access to the LAX UA lounge with a similar scenario. I was LAX-DEN on UA then DEN-FRA on LH booked into A fare through LH. The agent said I would have access in DEN, but honestly I was a bit surprised I wasn't granted access.
Not a huge deal but I didn't push it since I don't fly *A often and I wasn't sure of their partner lounge policies.
Not a huge deal but I didn't push it since I don't fly *A often and I wasn't sure of their partner lounge policies.
Jun 2, 2013, 9:59 pm
#7
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Join Date: Apr 2013
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I view this scenario differently. Specifically, while you can certainly try, I don't see why UA would be obliged to grant you lounge access in LAX. You are not traveling on an international UA flight nor are you *A gold. Since you are flying international business out of IAH, you will have access to the United Club at IAH pursuant to *A access rules. Those rules may be found here: http://www.staralliance.com/en/benef...access-policy/ The relevant provision states "Customer must be departing from the local airport in International Business Class."
Jun 2, 2013, 11:49 pm
#8
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Incorrect
Offiicially NO.
The star alliance rules stated very clear that one must be departing international in your local airport to get lounge access, which means if your first segment is domestic, you don't get lounge access .
Just the same as if you first segment is C and second segment is F, you don't get to use F lounge at the first segment.
Offiicially NO.
The star alliance rules stated very clear that one must be departing international in your local airport to get lounge access, which means if your first segment is domestic, you don't get lounge access .
Just the same as if you first segment is C and second segment is F, you don't get to use F lounge at the first segment.
Jun 3, 2013, 12:38 am
#9
Original Poster
Join Date: Mar 2009
Location: Los Angeles
Programs: Hilton Diamond, IHG Silver
Posts: 471
This is the part that makes me think we won't get access: "Customer must be departing from the local airport in International Business Class."
I suppose we could ask when we are there, or just not bother.
Jun 3, 2013, 6:01 am
#11
Join Date: May 2008
Location: worldwide
Programs: UA 1K
Posts: 286
All my flights out of phl I get lounge access when on International routing and every airport ord, ewr, iad even though I am connecting to domestic city but only SFO sq lounge denied! They said must be departing international from SFO! Can get intoSFO UA Lounge no problem..
Jun 3, 2013, 3:04 pm
#12
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All my flights out of phl I get lounge access when on International routing and every airport ord, ewr, iad even though I am connecting to domestic city but only SFO sq lounge denied! They said must be departing international from SFO! Can get intoSFO UA Lounge no problem..
There is a lengthy thread on the UA forum about access to the SFO SQ lounge. Bottom line: SQ does not consistently apply the applicable rules.