UA*G F Lounge access with SA
May 29, 2010, 10:12 am
#1
Original Poster
Join Date: Feb 2003
Location: PHL
Programs: UA Plat, 2MM
Posts: 1,860
UA*G F Lounge access with SA
For all you UA*G gurus: I am traveling on SWISS from JNB-ZRH in F. LX uses the Virgin Atlantic Lounge in JNB (awesome!). I wanted to see the new F lounge for SA so I went with my LX F BP and my *G. I was told I could use the C lounge but not the F lounge for SA. I thought for *G on the same day of travel you could go into any Star Lounge for the same class of service? Fill me in please?
May 29, 2010, 10:31 am
#2
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.99MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,769
Star Alliance Lounge Access Policy
*G status is not a factor for FCL access but appears your rejection was in error
International First Class Customers: Customers have access to International First Class1 and/or any Star Alliance member carriers' own lounges.
Customer must present a boarding card for the same day travel in international First Class on a Star Alliance flight
Customer must be departing from the local airport in International First Class
Customer is entitled to one guest
1 Except: LH HON/First Class Lounges in FRA/MUC; LX HON/First Class Lounges in ZRH/GVA; OS HON/First Class Lounges in VIE; TG Spa Lounge in BKK
Customer must present a boarding card for the same day travel in international First Class on a Star Alliance flight
Customer must be departing from the local airport in International First Class
Customer is entitled to one guest
1 Except: LH HON/First Class Lounges in FRA/MUC; LX HON/First Class Lounges in ZRH/GVA; OS HON/First Class Lounges in VIE; TG Spa Lounge in BKK
May 29, 2010, 10:31 am
#3
Join Date: Jun 2007
Location: YVR SFO
Programs: UA G
Posts: 4,866
That's true of all Star lounges, but VA is not a Star member. LX has contracted with VA for lounge access in JNB. Evidently their contract extends only to VA's C lounge.
If there are other *A lounges in JNB, you're welcome to check them out.
If there are other *A lounges in JNB, you're welcome to check them out.
May 29, 2010, 10:35 am
#4
Join Date: Feb 2000
Location: Lake Oswego, OR
Programs: UA 1K 2MM, Marriott Lifetime Platinum, Hilton Diamond
Posts: 3,202
For all you UA*G gurus: I am traveling on SWISS from JNB-ZRH in F. LX uses the Virgin Atlantic Lounge in JNB (awesome!). I wanted to see the new F lounge for SA so I went with my LX F BP and my *G. I was told I could use the C lounge but not the F lounge for SA. I thought for *G on the same day of travel you could go into any Star Lounge for the same class of service? Fill me in please?
However, the verbiage goes on to say:
- SAA Voyager Lifetime Platinum or Platinum Card holder plus two guests;
- Lufthansa Hons Circle Member plus one guest;
- Lufthansa First Class passengers plus one guest;
- Thai Airways First Class passengers.
So, its unclear to me whether or not access is restricted only to those passengers specifically mentioned in the list above.
May 29, 2010, 10:57 am
#6
Original Poster
Join Date: Feb 2003
Location: PHL
Programs: UA Plat, 2MM
Posts: 1,860
Star Alliance Lounge Access Policy
*G status is not a factor for FCL access but appears your rejection was in error
*G status is not a factor for FCL access but appears your rejection was in error
May 29, 2010, 11:04 am
#7
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.99MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,769
That quote is also in the Star Alliance Employee Reference Guide, page 140
Sep 12, 2010, 7:20 am
#8
Join Date: Sep 2003
Location: Anwhere ex-MAN
Programs: A3 *G, BA Silver
Posts: 2,706
They have their own rules on SAA......
Unable to get into either of the SAA "Premium" lounges today at CPT or JNB.
CPT to JNB on SAA, JNB to FRA on LH.
I have a BD*G and a grumpy face.
The lounge at JNB forbids all except SAA Premiums, First Class and LH HON......
CPT to JNB on SAA, JNB to FRA on LH.
I have a BD*G and a grumpy face.
The lounge at JNB forbids all except SAA Premiums, First Class and LH HON......
Jan 12, 2018, 12:34 pm
#10
Join Date: Jan 2017
Location: SFO/SJC/OAK
Programs: OZ Diamond (*G), KQ Asante Gold (ST+), Hilton Diamond, IHG Diamond, Marriott Gold
Posts: 1,510
If your SA flights were domestic, they are often operated by SA Express, which is not a *A member. There are mixed reports on getting *G status honored when flying SA Express.