Spirit Airlines Collapses – Operational Meltdown Leads To Hundreds Of Delays + Cancel
Aug 13, 2021, 7:24 am
#91
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EDIT: Interesting... apparently Spirit has been offering to book passengers on other carriers in some circumstances. Curious if anyone's experienced that, given their probable lack of interlining agreements; do they hash out some distressed passenger prices last minute with other carriers?
Aug 13, 2021, 8:08 am
#92
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And furthermore, how quickly they offered it, how practical those alternate itineraries were, etc.They could very well have just offered this to a handful of passengers (and only done so after a lot of heming-and-hawing, and ultimately placed said passengers on mediocre itineraries), and still technically claim they placed passengers on other carriers. Not too unlike this Simpsons bit, "zero's a percent!"
Aug 13, 2021, 8:22 am
#93
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They have on occasion done this before. When Bob Fornaro was in charge he put a lot of emphasis on operations and publicly stated they would buy tickets on other airlines when necessary. In this case I'm not sure other airlines have capacity to move all of their passengers. It will be a while until the dust settles.
Aug 14, 2021, 11:58 am
#94
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Agreed!
After a Spirit cancelation, I saw a friend's friend recommend she ask Spirit to book her onto Frontier "because they're sister carriers." What??? Beyond being similar in concept, they presumably have no relationship whatsoever lol.
EDIT: Interesting... apparently Spirit has been offering to book passengers on other carriers in some circumstances. Curious if anyone's experienced that, given their probable lack of interlining agreements; do they hash out some distressed passenger prices last minute with other carriers?
After a Spirit cancelation, I saw a friend's friend recommend she ask Spirit to book her onto Frontier "because they're sister carriers." What??? Beyond being similar in concept, they presumably have no relationship whatsoever lol.
EDIT: Interesting... apparently Spirit has been offering to book passengers on other carriers in some circumstances. Curious if anyone's experienced that, given their probable lack of interlining agreements; do they hash out some distressed passenger prices last minute with other carriers?
"When possible" allows a lot of wiggle room. Maybe they mean that only a Motel6 costing $6 is possible.
Aug 14, 2021, 6:22 pm
#95
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They have on occasion done this before. When Bob Fornaro was in charge he put a lot of emphasis on operations and publicly stated they would buy tickets on other airlines when necessary. In this case I'm not sure other airlines have capacity to move all of their passengers. It will be a while until the dust settles.
So subjective! Not to be pessimistic, but to Spirit's policy manual, "when necessary" might mean, "When we can't get you home within two weeks of your departure, and we'll only offer this on the fourteenth day."
This isn't so much questioning Spirit specifically, as much as the abilities of any and every ULCC. Idk if they should offer this if this if they can't (or aren't) really doing it. (Or maybe they actually did it a lot when Bob was around.)
Haha yes, exactly.
Aug 16, 2021, 1:35 pm
#96
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I remember reading an article about a consumer group looking in to passenger complaints about airlines and Spirit was the worst.
https://uspirg.org/news/usf/report-s...-about-airline
https://uspirg.org/news/usf/report-s...-about-airline
Since that article in 2014, they have gotten a lot of notice for improving their operations. .
https://www.globenewswire.com/en/new...ort-World.html
https://www.worldairlineawards.com/w...airlines-2019/
https://www.latimes.com/business/la-...614-story.html
https://www.sun-sentinel.com/busines...410-story.html