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Cancel within 24 hours of purchase - refundable?

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Old Dec 18, 2008, 3:36 pm
  #1  
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Cancel within 24 hours of purchase - refundable?
No luck in a search on southwest.com or the Wiki. If you cancel a restricted fare reservation on some (?) legacy airlines within 24 hours of purchase, I understood it could be refunded. Can't see the same benefit listed for Southwest.

Is this one of those unavoidable tradeoffs? Or an unpublished thing?
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Old Dec 18, 2008, 3:38 pm
  #2  
 
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Yes. You can cancel without penalty within 24 hours of booking provided the purchase was not made with TTFs.
Last edited by curbcrusher; Dec 18, 2008 at 3:55 pm
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Old Dec 18, 2008, 3:51 pm
  #3  
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Good info. I had to cancel before because I made a boo boo. Called in - no problem. This should be added to the wiki.
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Old Dec 18, 2008, 3:55 pm
  #4  
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Thx. I should have been more precise. I mixed in 10% of TTF, expiring in April, into a new Wanna Get Away reservation. Then cancelled within 24 hours. Has that small amount of TTF locked the status into non-refundable?

I would normally just use the new larger amount of TTF before April, but my traveling job just evaporated and I'm not likely to travel for pleasure before April.
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Old Dec 18, 2008, 3:59 pm
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Originally Posted by TheRoadie
Thx. I should have been more precise. I mixed in 10% of TTF, expiring in April, into a new Wanna Get Away reservation. Then cancelled within 24 hours. Has that small amount of TTF locked the status into non-refundable?
I don't recall the answer from personal experience, but it looks like the entire amount is now non-refundable.
Originally Posted by expert7700
a tainted/mixed reservation cancelled within 24 hours of booking, will have a 'refund all $ to credit card' option (and it will SAY thank you-a refund request for x.xx has been sent), but you will NOT receive any credit to your card.
I'm sorry about your job evaporation.
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Old Dec 18, 2008, 4:27 pm
  #6  
nsx
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Originally Posted by UALOneKPlus
Good info. I had to cancel before because I made a boo boo. Called in - no problem. This should be added to the wiki.
It's been there for ages:

http://flyerguide.com/wiki/index.php...reservation.3F
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Old Dec 18, 2008, 4:35 pm
  #7  
 
Join Date: Oct 2005
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Originally Posted by TheRoadie
Thx. I should have been more precise. I mixed in 10% of TTF, expiring in April, into a new Wanna Get Away reservation. Then cancelled within 24 hours. Has that small amount of TTF locked the status into non-refundable?
OK. I just took one for the team. I made a non-refundable purchase and made part of the purchase with TTF. I then canceled the flight. ( actually the fare was only $9.00 more than the TTF I used so this isn't a big deal ) . They will not refund any of the money. My new TTF on the new PNR is for the full amount of that canceled ticket.
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Old Dec 19, 2008, 9:50 am
  #8  
 
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Originally Posted by curbcrusher
Yes. You can cancel without penalty within 24 hours of booking provided the purchase was not made with TTFs.
Huh. I never knew that. I thought non-refundable meant, well, non-refundable. Can you do that on the website, or do you have to call?
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Old Dec 19, 2008, 9:54 am
  #9  
 
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Originally Posted by mritty
Huh. I never knew that. I thought non-refundable meant, well, non-refundable. Can you do that on the website, or do you have to call?
Either way will work. Just be sure to request the refund when you cancel.
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Old Dec 19, 2008, 10:00 am
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The majority of airlines ( US AIR excluded ) allow you to cancel a non-refundable and receive a refund within 24 hours.
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