Post your new kiosk sightings here
Dec 14, 2002, 8:22 pm
#1
Moderator: Southwest Airlines, Capital One
Original Poster
Join Date: Sep 1999
Location: California
Programs: WN Companion Pass, A-list preferred, Hyatt Globalist; United Club Lietime (sic) Member
Posts: 21,622
Post your new kiosk sightings here
Spotted 2 kiosks at LAX, to the left of the ticketing counter at immediately to the right of the escalator that you take up to the security checkpoint. There may be more kiosks inside, but that was all I could see from the curb when dropping off a passenger.
Dec 15, 2002, 11:03 pm
#3
Join Date: Mar 2000
Location: Santa Cruz, CA USA
Programs: AA, UA, WN, HH, Marriott
Posts: 7,290
SJC has six, just inside the door behind the curbside check-in, and another at the ticket counter. I couldn't believe how fast it was to get my boarding pass - just put my RR card in, push a button, and out comes the boarding pass. And it was an A, about 80 minutes before flight time to LAS on Friday afternoon.
Dec 16, 2002, 9:05 am
#4
Join Date: Sep 2002
Posts: 306
They are finally open at BWI! As you walk in the doors near the Concourse B security entrance, there are a bank of them, maybe 10? That is where they had been doing some construction...now we know what it was for. Unfortunately, the actual ticket counters are at the other end of that row of ticket counters.
It looks like they just opened as there were some agents standing there ready to answer questions. I was flying NW, so I did not use them and I did not see anyone using them (6AM Saturday). Great for others, but still doesn't help my wife check-in on her CP.
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Randy
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HH Gold; WN CP
It looks like they just opened as there were some agents standing there ready to answer questions. I was flying NW, so I did not use them and I did not see anyone using them (6AM Saturday). Great for others, but still doesn't help my wife check-in on her CP.
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Randy
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HH Gold; WN CP
Dec 17, 2002, 9:43 am
#6
Join Date: Nov 2002
Posts: 139
Hi...
I think the agent you spoke with was mistaken. What she probably meant was that you couldn't use them to actually get bag tags for your luggage. You most definetly can use them to get a boarding pass and THEN walk to the ticket counter to drop off your bags.
I think the agent you spoke with was mistaken. What she probably meant was that you couldn't use them to actually get bag tags for your luggage. You most definetly can use them to get a boarding pass and THEN walk to the ticket counter to drop off your bags.
Dec 17, 2002, 1:39 pm
#7
Join Date: Nov 2002
Location: north hollywood, ca, usa
Posts: 46
BUR has them. Eight in the hallway to the TSA area for security.
We lose a gate for security to add one more line and lose space to walk through. The TSA agents have more walking space than does the paying public. I understand OSHA regs, but that is BOGUS!!!!
We lose a gate for security to add one more line and lose space to walk through. The TSA agents have more walking space than does the paying public. I understand OSHA regs, but that is BOGUS!!!!
Dec 19, 2002, 12:09 am
#8
Join Date: Dec 2002
Location: Oregon
Programs: AA EXP, AS 75K, UA 1MM Gold, HH Diamond, Hyatt Explorist, IHG Plat, National EE, Hertz PC
Posts: 4,001
Do these machines work similarly to the AA self service machines? There, most machines are next to the ticket lines, and when you select the number of bags you are checking it will print out the bag tags behind the counter. Someone just walks up, checks your ID, and slaps the tag on the bag.
Will the WN machines work similarly or will we have to wait for them to find us in the computer, print the tags, then get to the business of checking the bags?
Will the WN machines work similarly or will we have to wait for them to find us in the computer, print the tags, then get to the business of checking the bags?
Dec 19, 2002, 10:08 pm
#10
Moderator: Southwest Airlines, Capital One
Original Poster
Join Date: Sep 1999
Location: California
Programs: WN Companion Pass, A-list preferred, Hyatt Globalist; United Club Lietime (sic) Member
Posts: 21,622
It turns out that LAX has 4 kiosks, not 2, to the right of the escalators. There was nobody using them today despite a line of about 60 people waiting to go up the escalators.
I was able to confirm that the kiosk does indeed refuse to give you a BP less than 20 minutes before flight time. 16 minutes, in this case. I did this purely in the interest of scientific inquiry, you understand.
However, even if you are late the BP gives you a "proceed to gate" printout which will get you past the security checkpoint.
I got my BP at the gate 6 minutes before scheduled departure. I had it all the way...
I was able to confirm that the kiosk does indeed refuse to give you a BP less than 20 minutes before flight time. 16 minutes, in this case. I did this purely in the interest of scientific inquiry, you understand.
However, even if you are late the BP gives you a "proceed to gate" printout which will get you past the security checkpoint.
I got my BP at the gate 6 minutes before scheduled departure. I had it all the way...
Dec 20, 2002, 5:51 am
#11
Join Date: Jul 2001
Location: Austin, TX USA
Posts: 1,063
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by kanebear:
PHX has two</font>
PHX has two</font>
I was flying OAK-PHX-AUS and was supposed to have an hour and five minute connection in PHX. The incoming flight was due in at 3:35 p.m. and the connecting flight was supposed to depart at 4:40 p.m.
Unfortunately the flight out of OAK left 25 minutes behind schedule, but the captain was able to make up most of the time and I think we pulled into Gate C-18 in PHX about 3:37 p.m. By the time I got off the plane it was 3:40 p.m. I quickly walked over to the kiosk at C-16 and got a boarding pass in the A group (#15).
As I walked up the concourse towards the bar, I passed the gate for my connecting flight and there must have been 80 people in line to get boarding passes. Had it not been for that kiosk I most definitely would have been in the C group.
Consider me one Southwest customer who LOVES the kiosks.
Mike
[This message has been edited by LoneStarMike (edited 12-20-2002).]
Jan 8, 2003, 8:37 am
#14
Join Date: Nov 2002
Location: Chicago, IL USA
Posts: 862
There are a rwo of them along the ticket counter at MDW. (However, yesterday morning they, along with all other check in systems were down, and they were back to issueing plastic boarding cards until a little before 7:00 [when I made it to the gate]. Image my surprise to get A group number 8 about 10 minutes before the flight was supposed to leave! (And also my surprise that it was 8 when I seemed to be the only at the gate with a real boarding pass.)
There are also a couple inside the southwest F gates near the restaurant (around F6)
At MCI they are outside the gates at about every other gate area. Again, tried, and unable to check in. (Even when a flight is delayed, the Rapid Check In kiosks only let you check in 20 minutes before the scheduled departure time, rather than the actual departure time.)
There are also a couple inside the southwest F gates near the restaurant (around F6)
At MCI they are outside the gates at about every other gate area. Again, tried, and unable to check in. (Even when a flight is delayed, the Rapid Check In kiosks only let you check in 20 minutes before the scheduled departure time, rather than the actual departure time.)