FlyerTalk Forums - Error on RR card

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- - Error on RR card (https://www.flyertalk.com/forum/southwest-airlines-rapid-rewards/85016-error-rr-card.html)

dabail

Dec 17, 2002 6:18 am

Error on RR card

My name is DAVID A. ***. My RR card has DAVIDA A.*** which has not been an issue but with kiosk checkin I think it will be. Is there a simple way to have it changed?

WN LUVS U

Dec 17, 2002 7:43 am

A quick call to Rapid Rewards at 1-800-445-5764 should take care of this.

MRLIMO

Dec 17, 2002 7:46 am

dabail, I've been informed that your card will not work in the new kiosks. The first and last name must match your ticket. Middle initials, prefixes and suffixes do not matter. Call Customer Service at 800.445.5764 to remedy the situation. They will issue you a new card with the correct spelling of your name.

Happy Travels. http://www.flyertalk.com/forum/smile.gif

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dabail

Dec 17, 2002 11:58 am

Thanks, I was being lazy by asking. I had checked the web site but never checked with the 800 #.

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