Fighting for status match

Old May 17, 2023, 5:02 pm
  #31  
 
Join Date: May 2014
Posts: 1,855
Originally Posted by BusinessElite25
southwest hates me I went in to my app today the day before my flight tomorrow night and my reservation isnt there. I searched it and I was getting emails so I knew it was still active but my rapid rewards was out of the reservation!!! So I just added it but its already within 36 hours so I guess Ill be behind the early birds. Anyone know if I still have to check in at T-24?

avogadro, glad it worked out for you!!! I should try it too 😀
My first booking after attaining A-List (last week) also lost its RR - I didn't figure it out until I got C-15 after having to access it through the manage my booking page. I think I read about this happening to someone else, too. Just a heads up for anyone else - we ended up using two upgrades (one of which was lost after a long delay and us being the last two pax on a full plane.)
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Old May 17, 2023, 5:21 pm
  #32  
 
Join Date: May 2005
Posts: 4,845
Originally Posted by BusinessElite25
southwest hates me I went in to my app today the day before my flight tomorrow night and my reservation isnt there. I searched it and I was getting emails so I knew it was still active but my rapid rewards was out of the reservation!!! So I just added it but its already within 36 hours so I guess Ill be behind the early birds. Anyone know if I still have to check in at T-24?

avogadro, glad it worked out for you!!! I should try it too 😀
This is a known issue and requires a WN rep adding your RR number back in. Too late for those who noticed only upon check-in, but it can be sorted out for future flights. Reps are apparently unaware of the specific booking dates affected, but its being addressed.
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