Advance request VDB
Nov 6, 2022, 8:51 am
#1
Moderator: Southwest Airlines, Capital One
Original Poster
Join Date: Sep 1999
Location: California
Programs: WN Companion Pass, A-list preferred, Hyatt Globalist; United Club Lietime (sic) Member
Posts: 21,624
Advance request VDB
Last week I had a new-to-me experience. Southwest called me, saying that they had more pax than they would like on my transcon flight two days in the future. They offered me a $400 LUV voucher to change to another time or date. So I rescheduled my trip. Win-win.
Nov 6, 2022, 11:51 am
#3
Join Date: Sep 2002
Location: Blue Ridge, GA
Posts: 5,511
Oversold means there's a way to milk this. Accepting $400 doesn't mean they pledge not to up the ante.
Or did they?
Nov 6, 2022, 12:44 pm
#4
FlyerTalk Evangelist
Join Date: Nov 2000
Location: Nashville -Past DL Plat, FO, WN-CP, various hotel programs
Programs: DL-MM, AA, SW w/companion,HiltonDiamond, Hyatt PLat, IHF Plat, Miles and Points Seeker
Posts: 11,072
Gonna guess they would have no problem finding a few at $400.
All seems rather strange... but I guess it can happen.
All seems rather strange... but I guess it can happen.
Nov 6, 2022, 12:49 pm
#5
Moderator: Southwest Airlines, Capital One
Original Poster
Join Date: Sep 1999
Location: California
Programs: WN Companion Pass, A-list preferred, Hyatt Globalist; United Club Lietime (sic) Member
Posts: 21,624
I mentioned a December 2021 offer of $1200 at the airport but I got the distinct impression that this time it was $400 take it or leave it.
Nov 6, 2022, 5:30 pm
#7
FlyerTalk Evangelist
Join Date: Nov 2000
Location: Nashville -Past DL Plat, FO, WN-CP, various hotel programs
Programs: DL-MM, AA, SW w/companion,HiltonDiamond, Hyatt PLat, IHF Plat, Miles and Points Seeker
Posts: 11,072
Dealing with this 2 days before flight should not be compared to what happens as the flight is about to leave with no room for everyone
VERY DIFFERENT SITUATION
VERY DIFFERENT SITUATION
Nov 7, 2022, 9:32 am
#8
Join Date: Aug 2002
Location: St. Louis, MO
Posts: 1,413
I thought WN stopped overbooking flights a few years ago. Am I wrong? I would think it's just IRROPS, but that wouldn't likely apply two days before the flight. I suppose they could know about future cancellations a couple of days before a flight if they are having mechanical issues with a plane or staffing problems.
Nov 7, 2022, 9:40 am
#9
Moderator: Southwest Airlines, Capital One
Original Poster
Join Date: Sep 1999
Location: California
Programs: WN Companion Pass, A-list preferred, Hyatt Globalist; United Club Lietime (sic) Member
Posts: 21,624
I thought WN stopped overbooking flights a few years ago. Am I wrong? I would think it's just IRROPS, but that wouldn't likely apply two days before the flight. I suppose they could know about future cancellations a couple of days before a flight if they are having mechanical issues with a plane or staffing problems.
Nov 7, 2022, 10:49 am
#10
Join Date: Sep 2002
Location: Blue Ridge, GA
Posts: 5,511
This flight's profile may have triggered some auto-generated "volunteer list." The yield management algorithm for no-shows and cancellations minimizes oversells and undersells.
Making changes to its passengers' flights without their approval generated really bad press.
Making changes to its passengers' flights without their approval generated really bad press.
Nov 12, 2022, 1:56 pm
#12
Join Date: Sep 2002
Location: Blue Ridge, GA
Posts: 5,511
I am shocked and appalled. /s