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-   -   Annoying "Book your low fare to X!" emails (https://www.flyertalk.com/forum/southwest-airlines-rapid-rewards/2087178-annoying-book-your-low-fare-x-emails.html)

m907 Jul 16, 2022 4:00 am

Annoying "Book your low fare to X!" emails
 
Every time I make the mistake of browsing for flights while logged in, I get an annoying follow-up email telling me to book whatever I searched for but didn't book right then. These emails are completely useless and very annoying.

Is there any way to disable them?

MSP_Monopoly Jul 16, 2022 5:48 am

I get them even when not logged in due to the cookie tracking.

NoStressHere Jul 16, 2022 7:02 am

seems to be happening more than in the past.....

jjbiv Jul 16, 2022 8:12 am

Sounds like a good use case for an email rule to send these to a very special folder :D

djp98374 Jul 16, 2022 3:37 pm

They are stalking you….

Omnivore Jul 17, 2022 6:49 pm

At least they don’t call you like Carnival Cruise Lines do. I told them I’ll never cruise Carnival owned lines again and they’ve stopped, of course I’m never cruising them again anyway

nsx Jul 18, 2022 10:33 am

OP’s complaint first surfaced in 2019:

https://www.flyertalk.com/forum/southwest-airlines-rapid-rewards/1988006-click-n-save-email-stalking-nagging.html

zachary Jul 18, 2022 12:57 pm

Incognito mode is your friend. It's the only way I've found to avoid it.

And yes, it's really annoying, if anyone from WN is listening.

nsx Jul 18, 2022 1:09 pm


Originally Posted by zachary (Post 34436843)
Incognito mode is your friend. It's the only way I've found to avoid it.

And yes, it's really annoying, if anyone from WN is listening.

If the numbers show that it makes money for Southwest, it will continue. Annoyance is hard to quantify and has almost no lasting effect on purchase decisions.

Set up up your email filters and you won't see it.

Cledaybuck Jul 18, 2022 7:14 pm


Originally Posted by nsx (Post 34436878)
If the numbers show that it makes money for Southwest, it will continue. Annoyance is hard to quantify and has almost no lasting effect on purchase decisions.

Set up up your email filters and you won't see it.

Other airlines do the same thing, so I assume it works.

m907 Mar 2, 2023 1:09 am

Southwest's new tactic is "That $X flight from A to B (ABC) is ready and waiting."

Buying a flight is not like leaving a website without buying a bag of pretzels. If someone leaves a site without buying a flight, there's a good reason for it.

swaMark PLEASE make a way to opt out of these emails.

Marko123 Mar 2, 2023 10:59 am

Sometimes they come to me even after I booked the flight. You'd think their algo can at least look for that.

kennycrudup Mar 2, 2023 4:57 pm

What I "love", having been A-Llist+ since its inception is the "Have you booked your hotel/rental car?" E-mails, as if I'd forget. But like the "Book your low fare to ..." E-mails, I just ignore those too. NBD.

But we FFs have to remember there's a lot more of us who don't fly as often as we do, and it's in WN's fiscal favor to send these.

sdsearch Mar 4, 2023 4:25 pm

It could be even a bit worse:

One hotel program sent me an email "still looking to book a stay in XXX?" when I had already booked a stay there during my very first search, and I had gotten a confirmation email for that hotel booking about an hour or two earlier! :eek:

At least Southwest doesn't seem to do that.

xliioper Mar 4, 2023 4:35 pm


Originally Posted by m907 (Post 35054267)
Southwest's new tactic is "That $X flight from A to B (ABC) is ready and waiting."

Buying a flight is not like leaving a website without buying a bag of pretzels. If someone leaves a site without buying a flight, there's a good reason for it.

swaMark PLEASE make a way to opt out of these emails.

I'm assuming opting out of these in your email subscriptions in your profile would do it. Although perhaps not as granular as might be desired.

https://cimg6.ibsrv.net/gimg/www.fly...e0c52cca07.png


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