Online Booking Feature Request
#1
Original Poster
Join Date: Jul 2009
Posts: 14
Online Booking Feature Request
Idea - Could the booking software be changed to show the non-stop flights first?
When booking a ticket on the website (might be the same on the app), once I've entered my city pair and dates, I get a list of all flights sorted by departure time. On El Paso to Dallas that gives me 16 flight choices. 11 of those options are change planes somewhere and 5 are non-stop.
I cannot think of a situation where I would want any of the 11 change plane options. I know there is a little radio button to click if you want to show only non-stops, but that requires two extra mouse clicks and the non-stop option goes away if you change dates.
Here's a screen shot of my favorite outbound choice - leave El Paso at 9:10 and land in Dallas at 11:55? Or leave two hours earlier, change planes in Phoenix, and arrive in Dallas an hour later than the nonstop?
When booking a ticket on the website (might be the same on the app), once I've entered my city pair and dates, I get a list of all flights sorted by departure time. On El Paso to Dallas that gives me 16 flight choices. 11 of those options are change planes somewhere and 5 are non-stop.
I cannot think of a situation where I would want any of the 11 change plane options. I know there is a little radio button to click if you want to show only non-stops, but that requires two extra mouse clicks and the non-stop option goes away if you change dates.
Here's a screen shot of my favorite outbound choice - leave El Paso at 9:10 and land in Dallas at 11:55? Or leave two hours earlier, change planes in Phoenix, and arrive in Dallas an hour later than the nonstop?
#2
#5
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I think this is a great option.
I often click on the NONSTOPS ONLY - but that blocks out all other options. I of course prefer the nonstops, but will look at other options.
I often click on the NONSTOPS ONLY - but that blocks out all other options. I of course prefer the nonstops, but will look at other options.
#6
Original Poster
Join Date: Jul 2009
Posts: 14
#7
#10
Join Date: Feb 2000
Location: Pittsburgh
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Posts: 5,183
There was another thread where people didn't like typing SAND vs SAN to get the right airport so anything can be a request... (I also was not a fan of DENV vs DEN but didn't think about saying anything)
I will agree that the non stop option not sticking is annoying but southwest isn't the only site with that problem. What I would love is if the low fare calendar has the option for non stops only. Most of the time the low fare is on a terrible connection and the non stops are priced much higher. I only find out by going through each date and as posted changing to non stop each time I change a date.
This is where Google flights is much better since they can filter on non stop.. for any airline except southwest of course.
I will agree that the non stop option not sticking is annoying but southwest isn't the only site with that problem. What I would love is if the low fare calendar has the option for non stops only. Most of the time the low fare is on a terrible connection and the non stops are priced much higher. I only find out by going through each date and as posted changing to non stop each time I change a date.
This is where Google flights is much better since they can filter on non stop.. for any airline except southwest of course.
#11
Company Representative - Southwest Airlines
Join Date: Nov 2007
Location: Dallas, TX
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Posts: 798
You an also sort by stops, which pulls all the nonstops to the top without blocking the other options!