1-year Companion Pass + 30k points for a $69 credit card
Feb 21, 2022, 9:48 am
#31
Join Date: Nov 2013
Location: BWI
Programs: Marriott LTT, WN A, Hertz PC
Posts: 575
I just noticed this in the fine print: Please allow up to 8 weeks for Companion Pass to post to your Rapid Rewards account.
That's kind of disappointing. Does anyone have experience with it posting faster, or do they usually drag it out the whole 8 weeks?
Also, if we finish our spend in say a month instead of 3, will that 8 week clock start immediately or will they not start processing until the 3 months is over?
That's kind of disappointing. Does anyone have experience with it posting faster, or do they usually drag it out the whole 8 weeks?
Also, if we finish our spend in say a month instead of 3, will that 8 week clock start immediately or will they not start processing until the 3 months is over?
Feb 21, 2022, 11:39 am
#32
Join Date: Jul 2013
Posts: 5,813
I just noticed this in the fine print: Please allow up to 8 weeks for Companion Pass to post to your Rapid Rewards account.
That's kind of disappointing. Does anyone have experience with it posting faster, or do they usually drag it out the whole 8 weeks?
Also, if we finish our spend in say a month instead of 3, will that 8 week clock start immediately or will they not start processing until the 3 months is over?
That's kind of disappointing. Does anyone have experience with it posting faster, or do they usually drag it out the whole 8 weeks?
Also, if we finish our spend in say a month instead of 3, will that 8 week clock start immediately or will they not start processing until the 3 months is over?
Feb 21, 2022, 12:34 pm
#33
FlyerTalk Evangelist
Join Date: Nov 2000
Location: Nashville -Past DL Plat, FO, WN-CP, various hotel programs
Programs: DL-MM, AA, SW w/companion,HiltonDiamond, Hyatt PLat, IHF Plat, Miles and Points Seeker
Posts: 11,072
I just noticed this in the fine print: Please allow up to 8 weeks for Companion Pass to post to your Rapid Rewards account.
That's kind of disappointing. Does anyone have experience with it posting faster, or do they usually drag it out the whole 8 weeks?
Also, if we finish our spend in say a month instead of 3, will that 8 week clock start immediately or will they not start processing until the 3 months is over?
That's kind of disappointing. Does anyone have experience with it posting faster, or do they usually drag it out the whole 8 weeks?
Also, if we finish our spend in say a month instead of 3, will that 8 week clock start immediately or will they not start processing until the 3 months is over?
BUT - they only process points from Chase over to SWA once a month. So, once your statement closes each month, points and bonus will transfer over within a day in most cases. We have seen some rare situations that it took a week, but 1-2 days is the norm. Again, the important date is your CLOSING DATE.
Mar 1, 2022, 6:18 pm
#37
FlyerTalk Evangelist
Join Date: Mar 2009
Location: NYC
Programs: AS MVPG, DL KM, Bee Six, Bonvoy Plat, Avis PC, Natl Exec, Greyhound Road Rewards Z"L
Posts: 16,699
Apr 6, 2022, 11:43 am
#38
Join Date: Apr 2005
Location: RIC
Programs: Hilton Diamond, IHG Platinum
Posts: 63
For those wondering when they will get the bonus points and CP...
FWIW, I hit the required spend last week, my statement closed last night, and both the 30K bonus points and the companion pass arrived in my Southwest Rapids Rewards account before 11 am Eastern this morning.
FWIW, I hit the required spend last week, my statement closed last night, and both the 30K bonus points and the companion pass arrived in my Southwest Rapids Rewards account before 11 am Eastern this morning.
Apr 6, 2022, 5:50 pm
#39
Join Date: Apr 2022
Posts: 12
I signed up 3/6 hit my 5Kplus spending on 3/20/22 cycle closed and nothing. They are saying now i have to wait til May.
I spent 5K in 2 weeks to ensure CP at closing cycle which would have been 4/5 they say.
I just called them and they said it takes 1-2bllng cycles which DOES NOT make sense since Southwest RR shows 5800 in points i spent thus far but not the 30k bonus or CP. Everyone has been so rude and unable to explain why this delay. One rep even said "well u didnt have to rush & Spend that much u had 3months.
I spent 5K in 2 weeks to ensure CP at closing cycle which would have been 4/5 they say.
I just called them and they said it takes 1-2bllng cycles which DOES NOT make sense since Southwest RR shows 5800 in points i spent thus far but not the 30k bonus or CP. Everyone has been so rude and unable to explain why this delay. One rep even said "well u didnt have to rush & Spend that much u had 3months.
Last edited by gcocas; Apr 6, 2022 at 6:24 pm
Apr 6, 2022, 6:45 pm
#41
Join Date: Apr 2022
Posts: 12
Apr 6, 2022, 6:59 pm
#42
Join Date: Apr 2022
Posts: 12
CCard offer w 30K bonus points & CP, only the points tranx for money spent not offer
Need some help from any Southwest RR experts.
I signed up for Chase Southwest RR offer spend 5K get 30K bonus points +CP. Great, so I signed up 3/6 hit my 5Kplus spending on 3/20/22 cycle closed yesterday and my RRewards only show the 5800points for $$ spent on the card missing the bonus points and CP.
Called CCard and mentioned why only the 5800 points were tranx not the offer. They say is up to Southwest RR to apply that?? This does not make sense as Ive read of other readers getting the bonus points and CP right after closing cycle.
I rushed to spend 5K in 2 weeks before closing cycle to get the offer. TOday I spent half day on the phone w Chase and they are blaming Southwest RR.
Anyone know whom can I contact as I have gotten nowhere with customer care. Is Southwest RR the ones responsible to apply the bonus & CP?
Just seems strange the points made it over for the exact amount spent on ccard 5800 but missing the Bonus offer & CP.
I signed up for Chase Southwest RR offer spend 5K get 30K bonus points +CP. Great, so I signed up 3/6 hit my 5Kplus spending on 3/20/22 cycle closed yesterday and my RRewards only show the 5800points for $$ spent on the card missing the bonus points and CP.
Called CCard and mentioned why only the 5800 points were tranx not the offer. They say is up to Southwest RR to apply that?? This does not make sense as Ive read of other readers getting the bonus points and CP right after closing cycle.
I rushed to spend 5K in 2 weeks before closing cycle to get the offer. TOday I spent half day on the phone w Chase and they are blaming Southwest RR.
Anyone know whom can I contact as I have gotten nowhere with customer care. Is Southwest RR the ones responsible to apply the bonus & CP?
Just seems strange the points made it over for the exact amount spent on ccard 5800 but missing the Bonus offer & CP.
Apr 7, 2022, 2:04 pm
#43
Moderator: Southwest Airlines, Capital One
Join Date: Sep 1999
Location: California
Programs: WN Companion Pass, A-list preferred, Hyatt Globalist; United Club Lietime (sic) Member
Posts: 21,622
It sometimes happens that your application is not correctly linked to the correct bonus offer. Usually the bank will be able to fix it. Sometimes not. Send a secure message to Chase explaining and ask them specifically if your account is showing the CP offer. Whatever they can do will not get you a CP before the next cycle closes, unfortunately. You win some, you lose some.
Apr 7, 2022, 3:15 pm
#44
FlyerTalk Evangelist
Join Date: Nov 2000
Location: Nashville -Past DL Plat, FO, WN-CP, various hotel programs
Programs: DL-MM, AA, SW w/companion,HiltonDiamond, Hyatt PLat, IHF Plat, Miles and Points Seeker
Posts: 11,072
Need some help from any Southwest RR experts.
I signed up for Chase Southwest RR offer spend 5K get 30K bonus points +CP. Great, so I signed up 3/6 hit my 5Kplus spending on 3/20/22 cycle closed yesterday and my RRewards only show the 5800points for $$ spent on the card missing the bonus points and CP....
I signed up for Chase Southwest RR offer spend 5K get 30K bonus points +CP. Great, so I signed up 3/6 hit my 5Kplus spending on 3/20/22 cycle closed yesterday and my RRewards only show the 5800points for $$ spent on the card missing the bonus points and CP....
And, how did you get a statement close date so quick?
Last edited by NoStressHere; Apr 8, 2022 at 7:33 am
Apr 9, 2022, 3:41 pm
#45
Join Date: Apr 2022
Posts: 12
That is correct, in 2 weeks I spent the 5k to ensure offer was applied at statement closing on 4/5. Chase is saying they did not verify until 4/6 even though i met the quota on 3/20 way before statement closed. Friday i spent half day waiting on with reps being bounced around with chase then they pushed me of to Southwest RR saying they are the ones that apply the offer. Southwest says NO, they only apply offer after Chase verifies. Chase could not explain why they only pushed the 5800 points in $$ spent on CCard but not the offer.